Eddie Bauer

This location is closed now. The store is all boarded up at u village. Checked in the Eddie Bauer website and it shows as permanently closed.

I was rather impressed with this Eddie Bauer store when my family and I wandered in yesterday, on Mother’s Day. The store was giving out complimentary cupcakes (not just to moms, but to everyone), and I thought that was a super nice gesture!
I checked out the inventory. There were backpacks and all sorts of hiking/​travel clothes, and well-​made basics like jackets and button-​down shirts and t-​shirts. Not the biggest selection of styles and colors, but everything was well laid-​out, organized, and really well-​made (which I appreciated). I tried on a camisole (I’m looking for a basic cami and nothing seems to work for me, so my quest continues…). I was really impressed with the nice guy manning the dressing rooms, how he introduced himself and wrote my name on the plaque on the door and said he’s there to help get anything needed in the store. The dressing room was large and clean. Alas, the cami didn’t work for me but it was of good quality and probably would work for 95% of the female population.
The clothes here are not trendy; rather, they are classics and traditional and basics. Again, there are really good travel clothes, the wrinkle-​resistant kind that’s easily packed. And my teen kids said a lot of the backpacks would work well for their school requirements. The place is geared for hikers and students and travelers, I think. And those of us who want to be.

The best thing about this location is that students get a 15% discount on top of what’s already on sale (unless they do a complete store-​wide 50% sale). The materials here are high quality and I mostly get their outdoor gear. Sometimes their clothing suits my style but I hardly shop for clothing unless I need a new outdoor jacket. Be sure to sign up for their Eddie Bauer rewards card so that you can get the gift certificate on your birthday and the upfront 20% off anything your first day of use.

always been a big fan. functional products, fr clothing to gadgets to accessories.
huge corner store with 25% off being the theme.
14 day price protection for sale items.
generous no receipt exchange policy.
comfortable seating in back by shoes/​bags.

Writing this review as the Eddie Bauer customer service team blew my mind by taking a return on a 3 year old parka and giving us a new one even though it was my fault that the jacket did not look good anymore. Me: trying to help around the house washed (and dried) my wife’s favorite down parka… Would have been ok, BUT I forgot to take of the fake fur collar… NOT good, and wife was very unhappy to lose her favorite coat…
But Eddie Bauer to the rescue! After explaining what I did they said they did not sell just the fur, BUT that the jacket was guaranteed and that they would give me a new one. Also our luck that the U-​Village store had the right color/​sizes (Even though it was sold out online)
Needless to say this saved me! Thank you Eddie Bauer!

Great shop but I think I tend to find more in the outlets. People are friendly but not pushy and I appreciated that.

At the University Village Eddie Bauer, the staff are friendly and the store is large. The sale selection isn’t as large as Bellevue, but still decent. There are also comfortable resting chairs for those with you that aren’t shopping. FYI: Students get an additional 10% off with Student ID.

There was a time when Eddie Bauer had good quality. Now their quality is half of what it used to be at higher price + tjhey c;aim to offer you a 30% discount. grrr

They have fantastic sales at this store, which seem to happen frequently. I always check the sales rack when I have a few extra minutes at the U Village. Last fall, I walked in when everything on the sales rack was marked down an additional 50%… crazy deals! On Black Friday, EVERYTHING in the store was 40% off, and if they didn’t have something in stock you could order it online in the store with free shipping to your house. Perfect for finishing my Christmas shopping for the fellas in my life. The staff seemed a little less knowledgeable than normal — maybe some of them were holiday hires? — but generally, the employees here are friendly and helpful. You can’t beat Eddie Bauer for nice men’s sweaters and button-​downs, and I have found some cozy things in the women’s section that are perfect for casual wear around Seattle. Love their flannel shirts, for example!

I found a jacket I really liked at the Northgate Eddie Bauer, but they didn’t have my size. They called the U-​Village location and it turns out they had my size. When I came down to buy the jacket it ended up being $ 5 cheaper than at Northgate. I’m not sure how that worked out, but who am I to complain?
The staff was surprisingly friendly and helpful. I’ll definitely return here next time I’m in U-​Village.

For a company that touts their «Creed» of providing great customer service and their «Guarantee» regarding returns, they are FAR short of that standard, particularly as it relates to returns. And this store just set a new low.
Returns are always a hassle due to their antiquated system and (claimed) inability to look up the credit card number originally charged, even when you have the receipt. On occasion, I’ve asked my husband to take a return in for me, and we’ve learned from past experience to make sure he has the full credit card number. Well, today he tried to make a return, and was refused — and told that I PERSONALLY HAD TO BE PRESENT to make the return, with my credit card! In other words, there is NO WAY for a spouse to handle this simple errand for you. WTF??? No retailer on earth has this brain-​dead policy — much less one that boasts about their return policy and customer service!
Furthermore, when my husband questioned this, based on his own past experience, the store manager came over and verified this was indeed the policy. My husband now refuses to ever deal with Eddie Bauer again, and I can’t blame him. I’m disinclined to continue shopping there myself.
It’s bad enough that the quality of the products has been deteriorating, as raw material prices have risen they’ve obviously cut corners in an attempt to maintain prices and margins. But this is just too much. I can order similar items from Land’s End and make returns to Sears, and they don’t even need to see the credit card because their system automatically credits it back — how surpising that dealing with Sears is so much more pleasant than the supposedly more upscale and service-​oriented Eddie Bauer!

I tried to return a christmas gift. i had the gift receipt. the original tags were on there. there. i had never worn the jacket except to try it on.
i said i needed to return the jacket.
they said they could give me store credit.
i asked for cash.
they said they could only process a credit to the original card on which it was purchased.
disappointed and dejected i took the brand new jacket and the gift receipt and walked out a beaten down consumer.

the staff were pretentious. no one would talk to me, and the girl who checked me out dropped my money like I was going to give her leperosy. but i do love eddie bauer clothes and this store is very clean.

YAYAYAY
I went there yesterday. What a score! The woman right in front of me snagged the only ?? size pants left in the on sale section which woudl also have fit me perfectly.
OOHH Thank goodness they had others. I am wearing my one pair right now. I love them.
The staff were good. Greeted promptly. I used to work at a Coldwater Creek. they were big on that. Offered help with no pressure. I appreciated that. The salesgirl nicely started me a room; said she would be back when she took me back to try them on. I am a speedy tryer– onner, so I was done when she got back.
Without flinching she gave me directions to Lululemnon. I ran over there in the big pants search; didn’t find anything comparable to my good sale item and came back. I was promptly and nicely rung up. and out the door.
Prompt. Pleasant. Not pushy.
Smiles. I love my pants and the new top for school.

Eddie Bauer makes good quality clothes at reasonable prices. They are not for the fashion-​minded.
This location recently originally had a men’s side, a women’s side and a home store. You could enter from three different directions. The home store closed and the men’s and women’s sections have been jammed into the old men’s space. The location no only has one doorway and no windows except in the very front of the store. It feels a little depressing and claustrophobic to me now. They also keep a staff member posted right at the door to assault you with the chirpiest greeting. I start to break into a jog just to get away from them.

Yes, it’s a chain, but it did start right here in Seattle, and these are quintessential Northwest clothes. You probably won’t find many of these items walking the streets of New York City, but for pure, cottony comfort Eddie is hard to beat and the quality is good. The prices, however, are easy to beat and I only shop their sales for basics like button up shirts, T-​shirts and jackets, and even with their sales you need patience to find anything close to a «bargain.»