Edward Jones

This review is written with sadness.
I saw the broker who worked there for years. We had an excellent relationship. Recently I was shocked to get a sing songy voice on my answering machine about his no longer being there as a courtesy call. The sing songy nature of the call sounded flippant, careless and immature.
I am still trying to unravel what my next steps are with this firm. The brokers have names, but apparently once you begin with them you are then assigned to an office. like a location with a desk and an assistant. If your broker is sick, on vacation or on leave. you are assigned to an anonymous person at a desk back in the home office whose lack luster manner has no connection or understanding of one’s needs or style.
The assistant here is marvelous.
Once caught in a tricky transition, it is not easy to foretell the outcome.
EJ is a large company with an excellent reputation– however– money is personal and once bitten, it is hard to know if another snake will strike. Hopefully not. I will update this review if appropriate.