Fleurt

We used Fluert for our wedding flowers, and they did a fantastic job. Planning from the East Coast made picking out décor a bit of a challenge, but Sam, the owner, was very patient and communicated with me frequently via phone and email to make sure I liked the items and flowers that she was proposing. I was able to give Sam my budget and a link to my Pinterest board, and then I let her take it from there! The results were beautiful. From the bouquets to the boutonnieres to the centerpieces, they were all gorgeously done and exactly what I wanted. If you are a bride looking for a great florist that will deliver your vision, Fleurt can absolutely get it done.

Absolutely and most certainly the most obnoxious and rude customer service I’ve ever witnessed in my life, and I’ve traveled the world.
SPEND YOUR $$$$ SOME PLACE ELSE, WHERE PEOPLE ARE NICE!

The store was great — excellent variety of candles and soaps (and flowers from what I could tell). However, the store was overshadowed by the customer service. The owner (I think) was pleasant and friendly but her daughter made our entire experience horrible. My sister and I visited the shop during the street fair last weekend and when my sister went to purchase a candle, the owner asked her daughter the price of a candle. It was marked on the candle and the daughter gave the owner a higher price. I knew the candle was less money that than so I took an identical candle over there, showed her the price and told her that all of them were marked at that price. The daughter scoffed the preceded to slam a different candle on the table and exclaim that they were all the higher price. It made our entire experience horrible. My sister offered the additional money to the owner after her daughter made a big deal about it, but the owner said it was just her daughter being cranky and that she was glad my sister got the candle. The owner was sweet, but should have done something about her daughter’s behavior. We walked out of the store appalled and I told my sister she should’ve told them right then and there she didn’t want to make the purchase. I can’t believe the owner would let her daughter talk to her, or her customers what way. The girl needs a serious attitude adjustment and from what I’ve read from other reviewers, it’s pretty typical of her to behave this horrible. I would have given this store 5 stars had it not been for the horrible customer service.

Yes, their inventory is beautiful. Yes, they are also talented florists. And yes, they know it. The owner could stand to train her staff on customer service, but from other reviews, I see she’s apparently just as bad at it. Sorry Fleurt, your staff should put a smile on their face if you want my business. How can you not smile and pretend you are living in a fairy-​land while working in a place that pretty?
P. S. This was not written after only one visit. I’ve been in multiple times and also to the Pioneer Square location. Same disappointment every time.

I love this shop, and I love it for several reasons:
1) It is too darn cute! They have a great selection of floral-​related gifts, anything from artisan scented candles to terrariums, bouquets, and other artistic creations.
2) The staff & the owner are super friendly & helpful. I’ve had two separate wonderful experiences here. For valentine’s day, they helped me pick out a great little terrarium for my then fiancé– telling me which plants do well in shade, etc. Second, I went the day before our wedding to order boutineers for myself and my fiancé. They were more than accomadating even with the short notice. I went in, told them what I wanted and what colors, they called me first thing the next morning to let me know they were ready to pick up. When I went in, the owner (a super friendly woman with what I perceived to be a British Accent) greeted me and went to get my boutineers. She asked me when the wedding was and I told her «its in less than an hour». We both had a good laugh and they wished me well.
This is a great locally owned shop and I highly recommend it!

Not the best at customer service.
When I called to talk about doing a wedding the woman was curt and sounded annoyed the whole time. I asked about a specific flower and she cut me off saying there was absolutely no way to get that flower. She wouldn’t give me ballpark pricing for bouquets because it wasn’t worth it to «cherry-​pick». Then she said that they would be closed during the time of my wedding so there was no way they could do it anyway.
Thanks. Your poor service just made my floral decision a lot easier!

This place is great! Professional, fair prices, and superb service. Don’t wait until you’re in the dog house to deliver your loved one flowers at her work. Flowers for no reason is the best reason and Fleurt is the the place to make it happen!

Excellent customer service! I placed and order for delivery on Valentine’s Day to my wife’s office. My wife then decided to take the day off. I called on the 10^th to have delivery changed to our home; Fleurt was kind enough to make the change and offered to include a box of chocolates because they were unable to fund the delivery charge difference. Then the night of the 13^th my wife told me that she was going into work after all. I was able to get a hold of them the morning of the 14^th and they were able to change the delivery address back to her office. She loved the flowers.

Cute flower shop in West Seattle. Wanted a «Thanksgiving» bouquet for $ 45 to give as a hostess gift. It’s a decent size bouquet with the flowers cut on the shorter side so it seems small in height. It also comes in a mason jar which is a nice touch. The flowers were absolutely gorgeous and were high quality so worth every penny. She was busy for Thanksgiving but was able to place my walk-​in order and it was ready in 20 minutes like she said. Pretty efficient. Beautiful array of flowers. Cute shop!

I’ve been here once and probably won’t ever go back. The experience I had with the owner helped me decide that it’s not worth my time to drive back out to West Seattle.
I’m a blogger and was exploring the neighborhood. I thought the shop looked cute so I took a picture of the outside and was about to open the door, but the owner beat me to it. She gave me a very short ‘hello’ and then started lecturing me about how they don’t allow photographs. She later, corrected herself to «photographs inside» which I hadn’t even thought about taking without asking first. After I told her I was a blogger she informed me that they’re very particular about who they allow to blog about them, as if they’re the first shop to think of putting floral arrangements and gifts together. As far as I could see, there weren’t even flower arrangements displayed in the shop, so I’m not sure what ideas she was worried about people stealing.
So instead of getting a positive mention on my blog, she’s getting a poor review on Unilocal and no mention on my blog.

This shop is really cute with lovely little arrangements, scented candles, jewelry and other gifts. However, the owner really needs to work on her people skills. She was snippy with me when I made my purchase and then as I was leaving I observed her snap very rudely at her employee. I’m all for supporting local business but not when I“m made to feel uncomfortable. I’ll be shopping elsewhere.

Fleurt sums up why I like living in West Seattle. You can still wander up to the Junction and shop in dozens of nice locally owned small stores. I needed inspiration for an anniversarry gift and dropped in seeking something.
The store is part florist, part give shop, all cool. I settled on one of those self contained frog terrariums (which my wife loved). The owner was very friendly and spent a long time telling me how to feed and care for them.
I just love the local experience that is so quickly disappearing.

I hired Fleurt to make arrangments for a reheasrsal dinner recently. Sam worked with my pictures and my own containers to create a perfect centerpiece for our tables. All arrngements were made from across the country– via email and snail mail. Sam was awesome and the arrangements were beautiful! Thanks Sam!

Fleurt did our flowers for our wedding this past weekend, and they were seriously amazing. Sam (the owner) was great throughout the planning process, and was so patient with me despite the fact that I know the names of perhaps three flower varietals, tops.
She was even super flexible about using the hundreds of vintage vases we’d collected over the past two years as our center pieces on long tables, letting us drop of boxes full of them at the shop to store for the wedding beginning months in advance. I *so* appreciate the time she took to not only hand design the table scapes flower-​wise, but also the time she took with our vase collection.
In the end, the aesthetic was absolutely perfect, bouquets were gorgeous, and delivery and set-​up of everything was seamless.
If you’re looking for a florist with an impeccable taste level, I highly recommend Fleurt!

I called them the moment they opened to order a last minute table arrangement for a dinner party that night. Samantha helped me. I went with the «Jardin.» The arrangement arrived by 1:30 that same afternoon. It was beautiful and very fragrant. The details of the arrangement, even down to the handwritten card, were very stylish. Fleurt will cost a bit more than the chain stores but It is well worth it. Plus it’s always nice to support our local small business. Thanks Samantha!

I LOVE this store! I can get inspired just by walking by and window shopping!

We walked into our neighborhood flower boutique late this afternoon with our slightly wacky dog and purchased one single flower. The woman working and the owner (I think) were as friendly and attentive as if we had purchased a full bouquet.
Thank you for being a great to-​go spot for those last minute details or a wonderful gift. We have turned to you for a couple of occasions and have never been disappointed by product or service. Check out the pictures and you will see!

I called a couple weeks ago on a Saturday to get an arrangement for that afternoon, the owner was completely helpful and made an absolutely gorgeous arrangement in an hour and stayed in my budget ($ 45-​$ 50) and it was just stunning!
I can’t wait to go back and get some fun flowers for myself next time.
The shop is super cute as well, I just had a moment to pop in and get the flowers but next time I plan on lingering!
Really excited about this shop being so close to home!

My husband brought home a pretty bouquet with him last night for Valentine’s Day. He told me the owner stayed open a little late in order for him the pick up the order when he called last minute (classic procrastinator).

Fleurt is my favorite store in West Seattle! Located at the Junction and right by Funky Jane’s Consignment store, Fleurt certainly is aiding in the hipness of its corner spot.
The store is full of unique gifts or home additions, as well as the great flower selection they have of course. The flowers can be individually picked to personalize your own bouquet, or you can have the beautiful and creative owner, Sam, make it for you. My mother had one delivered to my door for my birthday, and it was gorgeous.
I also have 3 new pets from here to add to my three crazy pups: 2 frogs and a snail as their housekeeper. How cool!
Fleurt has also brought me a one of a kind moss necklace (that’s right, I said moss). It is in a vile and hung on a leather band… You can’t guess how many compliments I have gotten from it! I also have a bronze ring with a rose in it from there. Love it!
If you have not made it up to Fleurt yet, you are missing out! The store is affordable, uncoventional, and just so cute! I would put money on it you will love it!