Game Gurus

Wonderful place to shop. Everyone who works here is always friendly and knowledgeable. Tonight I was especially impressed by Steve. Even though I arrived15 min before closing, he patiently answered all my questions and helped me pick 2 games without rushing me. I would find it impossible to hide my irritation if I was trying to close a store and had to deal with… me chattering;-)

I like that they have a lot of games, but the «fan made» games weirded me out a little.

I’m a bit disappointed in my service here.
I’ve had a PS3 for 6 years now. It made it up to Seattle when I escaped my crazy ex and moved 1,000 miles from SoCal to here. PS3 is one of the few things my ex didn’t steal from me. So, I feel more attached to the technology than it’s probably worth. I’m a pretty casual gamer these days and decided to finally set it up… unfortunately, the controllers were dead.
I came here in search of replacements, and was startled that PS3 controller prices are still out of this world even now. Since I don’t play often enough to justify $ 80 for two ps3 brand ones, I opted for the knock of cirka’s wireless suggested by the clerk. $ 50 for two. Still pricey considering my not gaming often self.
From the get go they weren’t the greatest. They went out of sync constantly during use requiring a reset — often could not find the signal, and I discovered they didn’t have dualshock etc. Both were like this so it was obviously a brand thing. In a reluctance to spend more money exchanging and replacing them for the proper controllers I held on to them.
Then today i decided I wanted to play Flower, this is when I realized these controllers are useless. They have none of the features that would allow you to play a game like Flower, and this is when I realized I wasted my money and should have gone with the proper brand. I was also pretty upset I would even be sold such a limited 3^rd party controller like this. Especially for $ 24.00 a pop. That seems hardly fair.
Buyer’s remorse = I should have bought one working PS3 controller instead of two that suck.
I called the store and discussed my buyers remorse, and experience with the controllers… and asked if they could give me any kind of store credit towards a proper PS3 one. They said since it’d been over 60 days the most I would get for 3^rd party would be a few bucks.
Honestly, after spending $ 50 there for something that really kinda sucks a lot, and trying to have an open «Can you help me out?» discussion with them… it leaves a pretty bad taste in my mouth. I really feel like they shouldn’t sell less than satisfactory products at their store… and something so incompatible even. Bleh.
From the day I left there I felt like I got kinda ripped off, and I should’ve returned the merchandise but was blinded by my hope to repair my PS3 use at a moderate price.
I won’t be doing anymore business there. This just was not a positive experience for me.

I was going to check this place out (had awesome glowing reviews …)
Anyway I was sad to find out that they’re permanently closed for business … So I have them a 1

I came here because they had everything in stock that I had asked for on the phone beforehand. It was actually impressive how much they had in stock for such a small store. It was packed with tons of games, controllers, and other accessories for all the big name, old consoles.
All the prices here are very reasonable relative to other gaming stores and even Amazon. The ease of browsing the store and friendly staff made this an enjoyable experience.

Brought in my NES because their website says they repair them for $ 35. Got bait and switched into buying a refurbished one for $ 60 instead, take it home, and hey — it doesn’t work. Same problem as the one I brought in (which the clerk of course tried to talk me into ‘donating’ to them for free). Despite the aggressive salesmanship and the bait and switch, I would have been decently happy if the system they sold me actually worked. Also their small selection of good games are grossly overpriced. I’ll stick to Pink Gorilla from now on.

Great place for real gamers. Super friendly staff. Very informative and knowledgeable on their games and consoles. Love how passionate they are about the games. Love to help support local businesses. Will be going here for my preferred consoles.

Great selection! Knowledgeable staff as well. I asked 3 million questions about some glass of systems and such and the owner/​staff was very cool and answered everything for me. Sometimes when u visit a place like this most staff members have no idea what your talking about, that can be frustrating! Try them out when you get a chance!

I try to support locally owned businesses, but in this case it’s becoming harder and harder. I was going to buy an Xbox 360 controller. I was a little surprised when the controller didn’t come with a cable or wireless piece (you know they don’t work without those, right guys?) and so I added one. THE TOTAL CAME TO 54 DOLLARS FOR A *USED* CONTROLLER. Just in case you didn’t notice the caps… A USED controller. I can drive down the street to Best Buy and get a brand new one for $ 44. And guess what? It will even include a cable! Wow! If I really want to put locally owned businesses out of business, I can order one from Amazon for $ 37. And guess what?! It will include a cable! Holy crap! The piece of equipment AND the part you need to make it work. Also, I definitely get a sense of angry-​gamer I’m really still mad at my mom because I’m working at a video game store for a living from these employees. You’re driving yourself out of business, idiots. Better get that GameStop application ready.

I love this store. As a gamer geek who literally played Pong on original consoles in the ‘70s and move onto Atari in the early 80’s I have seen the evolution of video games. Stepping into a GG is nostalgic for me. I browse over NES, Sony and Gameboy cartridges and remember playing those games when they were new. On top of that GG has all the new games plus tons of used (so I can go back and play those great title I missed 1^st time around). On top of that the staff is always cheerful and knowledgeable. If you spend your hours slaying dragons, sniping your buddies, building worlds or destroying them than Game Gurus is the place you should be starting at.

Very strange and very shady store. I found Game Gurus on Unilocal,the same site that helped me discover Another Castle. But unlike Game Gurus, Another Castle is actually GOOD. Game Gurus is like a nerd’s dream for a video game store turned into a horrifying, endless nightmare. Walking into this store for me was about as painful as it would be for George Orwell to set foot into modern day North Korea.
Probably the most obvious thing about the store when you first step in is that it absolutely stinks of cigarette smoke. That reminds me of how Kim Jong-​un is a heavy smoker. It’s like they let people light up in here, or they even do it themselves. Anyway, that to me was the first red flag signaling that I shouldn’t stay here any longer than I needed to. If the shock of the useless game selection here wasn’t going to kill me first, then just breathing the air would.
The second thing that stood out to me was how the balding clerk seemed to be clueless about his own merchandise. He tautologously explained to me that the DS memory expansion pak expands the memory of the Nintendo DS, but when I asked him whether that meant I could store another save file in a Pokemon game, he had no idea. Thanks a lot for the help, Steven M. [the rest of his last name withheld]
Next, this store actually has a lot of games in such a limited space. But the problem is that they very much take a quantity-​over-​quality approach. It may be deceptive at first glance; I mean, they do have a stunning number of video games for sale. Now take a closer look and you’ll see that at least 95% of them are shovelware/​licensed crap. Don’t be fooled. Their selection of games SUCKS and they have very few games of value.
This last point is the most important: they also sell counterfeited, bootleg, ILLEGAL video games in addition to their terrible selection. And they’re blatantly obvious about it, too; they don’t even try to hide it. I saw a real copy of Wario Land 4 right next to a fake one. I saw a real copy of Contra Advance right next to a fake one. There are more for which I have furnished pictoral evidence; I could not make this stuff up. The difference is extremely obvious, yet they flaunt it shamelessly. They just assume you’ll be too preoccupied with the massive selection to notice or care.
Well, I picked out all the games that I saw that I cared to buy. That’s two of them out of hundreds. They did have two used copies of Final Fantasy VI Advance, but I could tell that they were both fake. You can’t trust anything from this store anymore, but I could at least discern that their copies of Wario Ware, Inc. ($ 13.95) as well as Mega Man Zero ($ 14.95) were authentic.
So the damage came to $ 34.94 after tax according to good ol’ Steven. I paid for this with two twenty-​dollar bills, and I received $ 5.06 in change. That would be good if the receipt didn’t have Mega Man Zero somehow becoming $ 17.95 before tax. Good thing I noticed this because I was starting to wonder whether there was any way this store could scam me despite the fact that I had actually found genuine copies of two decent GBA games.
It turns out that there was. When I called Steven out on this three-​dollar error, he said he wondered how that had happened and quickly pulled out three dollar bills from the cash register to hand to me. And since I wanted to test this guy even further, I accepted his three, gave back the five he had handed me earlier, and walked out the store.
I waited a while to see whether he would notice and chase after me to return the money. Spoiler alert: he didn’t. So after bamboozling me out of three dollars, he then knowingly proceeded to hornswoggle two more dollars out of me. Sure, five dollars gets stolen, so what’s the big deal? Well, there’s a French proverb that goes: «he that will steal an egg will steal an ox.» It doesn’t sound as cool in English because it actually rhymes in French! «Qui vole un oeuf vole un boeuf.»
I got fed up with waiting and just went back in to ask for my five dollars back. The moral of the story is that you can never trust what you buy at Game Gurus. These guys will pass off cheap homebrewed cartridges and expect you to treat them like they’re the real deal. I know that there’s no remorse in business, but this one has no integrity, either. And even if you do find a game here that’s decent and bona fide, good luck with not falling victim to their swindling schemes once or twice along the way.

The place is pretty cool. The staff is really nice, and more importantly not noobs. They have a good group of retro hits, modern games, board games, and they are trying to get into MTG. There prices are not great, but they have a good selection and are the only local shop i prefer to buy from.
UPDATE: I have been getting into collecting more, and I gotta say I noticed they are even better then I said before. changing my review to 5 stars. Their prices are better on average then other stories. They have a good selection — not amazing for rare stuff — and have a great staff.

The place is pretty cool. The staff is really nice, and more importantly not noobs. They have a good group of retro hits, modern games, board games, and they are trying to get into MTG. There prices are not great, but they have a good selection and are the only local shop i prefer to buy from.

There are very few places like Game Guru’s any more. I am an old-​school gamer, primarily interested in Playstation 1 and 2 games, and this is about the only place left you can walk into and buy a PS1 or PS2 memory card, controller, power cable, A/​V cable, game, console, what have you. Probably the biggest selection of Playstation 2 games in the state right here– a full six racks, eight feet wide with at least 400 different titles in stock – great if you don’t want to wait for Internet shipping.
Of course, they buy systems and games, but don’t look to get rich on older titles or older systems. The game I bought, the clerk buffed out the disc and it played perfectly. Prices are not unreasonable, especially on hard-​to-​get titles. Better than the Game Stop mall prices, that’s for sure, and a lot more reasonable.

if you need your console fixed, this is the place to go. If you need or want to check out a great retro game selection, this is the place to go. They stand behind their repairs and simply do the best work available. Just went in for some Christmas shopping and love to browse the cool stuff they have here.

Feather was a very helpful girl to me when I came here.
She sure found many games that I had never heard of or been recommended to from any other game store. I am always looking fro games that are hard to find since they are less popular such as arcade style shooting games that are multiplayer.
They have stuff I couldn’t find accessory wise as well.
Only set back is that they offer in store credit as oppose to money back. They do however offer the 7 day trial.

The staff here were pretty friendly and the selection was decent. The prices, though, are outrageous. Apparently they figure that if a game was moderately popular it should be at least $ 40. Other small retro shops sell for about 10% less. Or you could easily save 20% (shipping included) by buying online. It’s not worth the trek from Seattle to come here — and if you live in the Greenwood area it might just be worth the trek to some other place to find better prices.

Who would of thought «gamers» and «excellent customer service» would be uttered in the same sentence. But Game Gurus did a positive, comprehensive job educating and making a deal for me (over the phone) in buying a backup console for the tykes (I’m proudly ignorant about video gaming). When I showed up, the custom unit was already built and packed up. Even threw in some freebie unpackaged used games. Console came with a very good warranty as well. No reason to go to Game Stop with Game Gurus in town.

I love this store! I went in there with friends to just browse and I was amazed by the awesome selection of old games that I love. I had a million silly questions for the girl behind the desk and she was so awesome at answering my questions while doing a bunch of other tasks. She even looked up games for me so I could know what they were before I bought them! I will definitely go back there. The only complaint I have are the prices. They seem a little high to me, but the selection is awesome and it’s worth it to go in there and peek around.

Game Gurus is the best, Lane is awesome and has helped me multiple times with Xbox 360 stuff. They will be getting my gaming business for as long as they’re around! Highly recommend!

I use this place for all of my retro needs. I moved from the north end to west seattle and still will drive up here instead of using a more local gamery. I have bought many video games for different platforms as well as a couple of systems from them. Every game and system I have bought has worked perfectly, as have the accessories such as microphones. No worries there though because they will take care of you if there is a problem with something you buy. They have an amazing amount of stock for any system you can think of. Prices are very reasonable.
Their employees are knowledgable about the product and very helpful. Recently I was in there and they did not have the 32 gig vita memory card I was looking for. The guy working actually called around to all of their competitors to find one for me. (There were none at any used game store anywhere, I had to go to the Sony store to get it.)
Recently they added board games to their stock, and after doing some comparison shopping it seems like they have most popular games for a cheaper price than any of the area competitors. I finally picked up a couple of games I have been thinking about because I had never seen them go for that low of a price.

Just responding to the comment left on my revew by the owner of Game Gurus:
If I had been given the proper information on the phone by your counter employee then I never would have come in, and would have simply moved on to another shop, no harm, no foul.
I eventually found out that your repair guy was too booked to take the job at that time, that’s not the problem, the problem was that I made an unnecessary trip to your shop to find that out as a result of bad information from your staff. Even the long wait at the counter would have been acceptable had the phone info had been accurate and I could have left my X-​box for service in the time-​frame I was quoted on the phone.
You may have a competent repair staff, but I’ll never know that now since I’ve decided not to patronize your shop as a result of my experience there. Not too complicated… you lost my trust and I went to someone else who I will maintain loyalty with. This is how business works: Good service = brand loyalty. Bad service = brand avoidance.

I’m in retro game heaven! They have tons of classic systems and games as well as collectibles and even several consoles set up to play. I was able to buy a PSOne with an official Sony LCD screen attachment and external battery; I had been searching far and wide with no luck, but these guys had two PSOnes in stock!
I could spend a long time browsing here and reminiscing about my gaming days of old. Remember the Game Boy micro? Yeah, they have those. How about a Super Famicom system? Sure, they have one in great condition. Have a look through their bins of Nintendo games and check out their section of Dreamcast games; you’d be surprised at just how many gems of gaming goodness can be found here.
The attendant who helped me out was a real nice guy and really knew his stuff; it was easy to tell that he is is passionate about gaming and and wants the store to take pride in providing quality products. The prices vary depending on the condition and rarity of some items, but nothing that I saw was unreasonably high, especially considering the great selection.
I will definitely be making my way back here to pick up some PS1 games for my new «old» system. If you are like me and are looking to experience a classic era of gaming, then this is the perfect place to go.