Graham Lundberg Peschel

I was grateful to have been referred to this law firm most recently regarding an auto collision/​insurance policy dispute that ultimately lead to a juried trial. Jim Gooding acted as the «heavy lifting» attorney, while Amy Miller handled the front end and as well as was very involved in the trial as well. Together they did an amazing job gathering all necessary information to build my case and then revealing all of its pieces to a jury in a thoughtful way. Jim was extremely adept at handling the courtroom ups and dows, was quick on his feet, and demonstrated compassion to me on a personal level. Amy was great at reminding me what not to worry about, and kept me focused on the important parts of the process. The outcome was that we won the case and set a legal precedent. Highly pleased with GLP and Jim Gooding and Amy Miller!

I’ve been using this law firm for a few years now. I can’t tell you enough about the great people there. You are always there to help me or my family and friends. Thanks Sharon Mills

I have dealt with other law firms before, and this law firm is by far the best and most professional I’ve ever had the pleasure to work with.
I walked into this office with tears in my eyes injured from an accident that another local attorney firm did not want to take on as it wasn’t «big enough to them «
I went to an attorney the website and did my own due diligence in the search for the perfect attorney.
Mr. Gooding was listed as «superb» with glowing reviews. His industry recognition was very high marks as well.
The minute I met the attorney Mr. Jim (James) Gooding, he demonstrated compassion, sincerity as well as being totally educated in the laws and my rights in Washington state.
Jim Gooding took my claim seriously and worked hard for me! Even when he knew I would be fine not receiving any money and just having my bills paid he fought hard to make sure that I got what I deserved. Was very pleased with the settlement that I received. He was very careful about not wasting my return on unnecessary expenses. Jim is very sharp, fierce and yet professional.
He did not stop and continued to fight on my behalf for the past few years.
He works with a team that is like-​minded and is always up-​to-​date on current events. In all the times I’ve called they always answer right away, or return my call or email immediately.
What without any hesitation I will refer them to my other friends and family if they need any representation.

I live in Spokane and was represented by Amy Miller and her team (in downtown Spokane) for an automobile accident claim. She did in amazing and thorough job. The peace of mind I gained from retaining her as my attorney was priceless. After a serious car accident you really have no clue what to do and as soon as you leave the hospital bill collectors and insurance companies start calling. It was great to be able to refer all those people straight to her and not have to deal with all the different people and companies. In the beginning I was very hesitant to even turn to a lawyer but i am so glad I did and that I found Amy! She really made all the difference in helping me get my left back after a major accident!

We were so grateful to be referred to GLP. They fought long and hard for us for three years. During the entire process, they were extremely kind, very professional, and treated us like we were family. Thank you does not seem adequate! We heartily recommend this firm!

I have appreciated this company as they have always been very helpful. They are very busy but thorough. They are patient and very professional. I have recommended them over and over again. Hmmm… the 1 Stars are puzzling?

Summarizing my experience with GLP and keeping it brief as best I can, I’ll start by saying that many of the previous reviewer’s concerns about a total lack of communication from the firm regardless of how many times you contacted them was a big determining factor in my rating. About 1 out of every 3 calls/​messages left were returned, and when they were returned it might be 2 or 3 or 5 days later. And not from your lawyer, but her paralegal, or someone even farther down the totem pole. Communicating directly with her clients was not one of my attorney’s stronger traits, if anything she avoided it.
Without getting too much into my case itself, I’ll just lay the basics that I was hit by a drunk driver and went through many treatments up to surgery. It was a long, tedious battle against 2 insurance companies (his and mine) who were against me, and didn’t get fully settled until about 3 years after the accident itself. At first, I attempted to handle the medical and insurance companies by myself, and it got overwhelming pretty quick. Working, school, and then bi-​daily near harassing insurance calls will break you sooner or later. And then when I started getting static from the companies I finally sought representation at the suggestion of my doctor. Enter Graham, Lundberg & Peschel. I set up a consultation with their lawyer and it all sounded great because she claimed they had an office, literally, 4 houses down from me. I could walk there! Well we met, I signed on, and I basically traded one set of headaches for a more streamlined headache. And come to find out later on, like many things that sound too good to be true, it was not THEIR office but one they could rent a conference room from, and that they would not be meeting me there any further. Of course I wasn’t told the true nature of this until about a year into the case. So now, instead of the close proximity of my legal, instead I had to make the 27 mile trek to 500 John St. every time she said JUMP.
It was little events like this that snow balled my frustration with GLP. As I (and the reviewer before me) mentioned previously, communication was a major fault. Calls not returned was a common offense, and after much effort a call might be returned a few days later by a gopher who often couldn’t answer my questions either. I finally, having enough of feeling dodged, got ahold of my ACTUAL LAWYER (which seemed like divinity at work…) I addressed the issue of her and her paralegals not returning calls/​emails, and she actually raised her voice to me! She started talking down to me, the nerve. So, I had to raise my voice back, and to this day I recall my exact words (as I told many people this story as a prime example of my disgust with the firm), «I’m your client and I’m addressing an issue. I don’t think it’s at all unreasonable that if I need help filling out a form or have questions that you return my calls. Tell me if you think I’m being unreasonable?» She didn’t acknowledge anything I said, she told me to have a good weekend and hung up on me. We didn’t have any interaction for about a month and I seriously was so infuriated, insulted, and felt alone against the mighty insurance giant once again that I passively reviewed my options of seeking other representation.
I think that was the most frustrating part was a total lack of communication, and my lawyer was always quick to get condescending to me. I often felt like she was trying to belittle me to maintain her upper hand in the relationship. When you seek representation it’s because you’re having a hard time and, to a degree, you want support. You don’t pay them obscene amounts of money from your settlement to get verbal punches thrown at you, or be ignored.
And my final complaint was the deception about the location of the office. On about 4 occasions when I got the privilege of an actual phone call from the actual lawyer who represented me, often she’d call and challenge me to drop what I’m doing, drive to Seattle, and sign papers because she decided it’s ready to go. It’s a 27 mile drive each way for me, and juggling school, work, and a life I think that’s a bit ridiculous. When I’d say I had plans for today but I can come in tomorrow, she would pull a guilt card, «Can’t you reschedule?» And when I said no, the unfriendly condescending lawyer came out of her shell once again. «Look, I’m just trying to get YOUR bills paid. That should be an issue to you.» Once again, excuse me? Coming from the lady who takes a week to return a phone call… when she thinks it’s a priority she honestly expected me to come running as though my life didn’t exist.
My experience with this firm was a very stressful, often frustrating, and fairly insulting ride. I can’t complain about the end results as those worked out well. But, the insulting treatment from my WELL paid attorney… why would I recommend them to family and friends? Try elsewhere before GLP.