Greater Seattle Floors

We purchased a new home in 2004, but the white maple floors had suffered from water damage during construction and were not in great shape when we bought the house. They had severe cupping and major gaps between floor boards, but we couldn’t afford to refinish them when we bought the house. Finally, 12 years of sun damage plus wear and tear later, we finally decided to restore the floors to their former glory. It’s a major pain to do this, but Tom and Greater Seattle Floors made this process as easy as it could be. Tom was very patient with all my questions, and sent Alex over several times to show me various stain and filling options. Both Tom and Alex were very helpful and gave me honest advice about how to proceed. Tom was easy to reach, quick to reply to my questions, and demonstrated that he wanted my business and would take good care of our floors.
So we emptied out our house, got out of town, and turned our house over to them for a week. Though the job took a day longer than originally estimated (resulting in our having to stay in a Seattle hotel for a night), it didn’t matter because we were so pleased with the quality of the work they’d done while we were gone. The floors looked pristine and perfect. The gaps had been filled in, the cupping was gone, and they were back to their near white color instead of the yellow they’d become. The price matched their original estimate, so no surprises there, and the quality of the work lived up to Tom’s promises.
I have heard some horror stories from friends who’ve used other flooring contractors, but I’m relieved and happy to say that we have had nothing but a positive experience with GSF. I would highly recommend them.
A few key things to note: they do take credit cards but will charge a 3% fee. For our floors, we chose a Swedish finish, which is now water based instead of oil based, so the smell wasn’t as bad as we feared. If you are sensitive to smells like this, you may want to allow a few extra days for the smell to dissipate before you move back in. It was manageable with all the windows open, though…

We moved a wall opening in our home which revealed a 24“x5″ gap in our wood floors. We called upwards of 15 flooring contractors in search of someone willing to execute this small patch and finish job and stirred up very few responses, most of which were exorbitantly expensive. Regan with Greater Seattle Floors came through with a very reasonable «time & materials» quote and had a craftsman at our house within the week. We were thrilled with the price, the responsiveness, and the end result.

I have been wanting to install hardwood floors in my house for a while now, but the hassle of doing so and the cost delayed me. After working with Becca and Tom from Greater Seattle, I am so glad I pulled the trigger on this huge home install.
From start to finish, Greater Seattle Floors was on it. From the assisting to finding the right product to fit my budget, and the perfect color to meet my homes ambiance. I loved the process. Tons of communication on when product would be delivered, when it would be installed, and when it would be completed.
Overall I was extremely happy with the outcome. The install crew were amazing and nice, and left the house each day clean and organized so that the tools were not in our way of our dogs and kids.
Excited to call on Greater Seattle again for our next project! By far some of the most amazing wood floors I have ever seen!

Greater Seattle Floors installed hardwood floors and slate tile in our West Seattle 1912 craftsman home. The material flowed beautifully through the living room, dining room, kitchen, and entry way.
Our rep made helpful recommendations and prepared us for every step of the process. The installation crew was professional, focused on each task and kept the work area clean during the project. It was evident that quality was the priority, even for a small residential project.
I would highly recommend partnering with Greater Seattle Floors and look forward to our next project with them.

GSF just completed a hardwood project in our little 2-​bedroom condo. Difficult job, bamboo over electric on old sagging concrete, to be done while we still lived there.
They researched materials with the manufacturer to make sure all the right choices and layering of materials were being made to handle the heat and meet warranty requirements, keep things absolutely flat, and minimize noise issues for neighbors below. Quality of work on installation was superb, and they had no problem making the schedule work with us living out of alternately one half of the place then the other (and then the other, and then the other one last time, heh).
Issues came up as with any project, and Regan (the salesman) was very hands-​on in ensuring they were dealt with and that we were satisfied. In fact this is why I felt compelled to write this review. (I never write reviews.)
Make sure to ask for Regan, and see if you can get Brian as your installer. Top quality.

Salesman who called was friendly but seemed to discourage my business. Perhaps they only do big commercial jobs.
They must be doing well to send me and my budget off to another company.