Green Lake Dentistry

When I tried to schedule an appointment, I learned that hey had gone out of business. I later received information from Espresso Dental in Greenwood, who had everyone’s dental records. They offered to serve me or mail me my records. I called them and was told that Greenlake had to go out of business for financial reasons/​bankruptcy? and that the settlement restricted them from contacting their patients. That sounds strange, but I don’t know anything about the legalities of this. Sad to have had to find a new dentist, wish they would have let their patients know what happened directly, but I understand if they could not.

Dr. Nguyen looked at my 3 years old daughter’s teeth and recommended that I see a pediatric dentist since she had a cavity on a molar. He was kind enough to waive the fee to look at my child’s teeth even though he spent time with her. I very much appreciated this.
$ 15 to get X-​ray records seems reasonable to me. I don’t believe this to be excessive as the poster below complains.
I would definitely recommend Dr. Nguyen to anyone. Thank you Dr. Nguyen!

I’ve received many dental treatments from various dentists but Dr. Nguyen is my favorite thus far. He’s very skillful and professional. The staff is super nice, friendly and extremely knowledgeable. They took really good care of me before and after each procedure. I highly recommend Green Lake Dentistry to anyone who wants exceptional dental care and a beautiful smile.

If you have avoided getting dental work done for a while either due to lack of insurance or general fear this is a great dental office in the Seattle area– both professional and great value! As an independent art consultant and member of
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I was able to get a $ 150 initial exam (with X-​Rays!) with my dibits! After not going to the dentist for 3 years this was a big deal for me and the staff here (Nav, Samantha & Dr. Anthony) are all very pleasant and welcoming. They explained to me in detail how my treatment plan was going to work and made me feel very comfortable during my deep cleaning and when I had to get my cavities filled. I was so impressed with my first visit that I brought my boyfriend back here with me on my second visit… he hadn’t been to the dentist in 15 years (!!!) and he was also impressed with the staff, experience and thoughtful treatment plan Dr. Anthony came up with for him. On the marketing side, I think this a pretty smart dentist office as they are a member of so many new business networks, promotions and on-​line communities.

The major reason for my one star? The exorbitant «Records Release» fee.
I am moving to Eastern Washington and want my records and x-​rays to either go with me or be given to my new dentist. It’s not an unreasonable request.
When I inquired (by e-​mail-​yay!) about having these faxed, they said I would have to sign and complete their records release form and fax it back. This means someone in their office has to fax me the permission form at my job, I sign it and fax it back, their hospital files the permission form, then has to send a second fax of my records and e-​mail to the new dentist. This is standard, but a little timely.
Since I’m in the process of moving and want to be certain to get the x-​rays especially, I thought it might be easier if they burned a CD of my x-​rays and let me pick it up in person. When I suggested this, the office manager told me it would cost $ 15 for them to burn a CD of my x-​rays! Needless to say, I was appalled.
I work at a veterinary hospital where we regularly take a couple of seconds to burn a CD of the animal’s x-​rays and send them home free of charge to owners. The whole process does not take long and the expense is very slight for the hospital (2 min of employee time, overhead of the digital radiology equipment, and a box of blank CDs).
I thought certainly I was misquoted, but when I double checked this «Records Release» fee and asked why it was so costly. Here is the verbatim e-​mail:
Laurel,
A records fee includes:
–copying, including the cost of supplies and labor of copying the protected health information requested by the individual
–postage (if needed)
–preporation of narrative or summary (if needed)
It’s just like a processing fee that if offices were to charge would normally be around $ 15-​$ 25.
I can either email (quickest way) or I can copy your xrays on a CD and mail them to you. Either way, a records fee would be charged. I highly not recommend faxing the photos because the quality of the pictures would not turn out good.
Also, we need an Authorization of Release form signed by the requested individual that I can fax over.
Please let me know how you would prefer them so I can prepare them for you!
Ming,
Green Lake Dentistry
8019 Aurora Avenue North
Seattle, WA 98 103
206−784−9525
Ming informed me most dentists charge a fee to release records. Maybe so (none of MY previous 3 dentists), but I just can’t see paying that much, especially when I already paid the dentist’s office to take the x-​rays in the first place!

I haven’t been to the dentist since I was little, and I have really messed up teeth and missing ones also. It’s really embrassing to be 28 and not having the confident to smile. I REALLY didn’t want to go in at all, but the long you wait the worst it’s going to get. And that I should take advantage of my great dental plan.
So I made an appt. for the first time the other day and they put me in the next day. They took x-​rays and went over with me what needed to be done. Everyone there is so friendly, and I mean EVERYONE; from the office staff, to the hygenist, and the Dr. My main concern was the cost and the pain. I’m the biggest sissy when it comes to this stuff. They worked with me and told me what my insurance covered and what I would have to pay. It still ended up being costly on my part but my plan covered 80% percent, so I can’t complain.
But so far so good, I highly recommend this place, until I come back with an update about something else.

I actually enjoy going to the dentist now that I found this place. They offered free teeth whitening with your initial exam, which is why I originally went there and me and my teeth are happy I did! I had to get a ton of x-​rays and the things they put in your mouth and make you bite down on are very uncomfortable… but, my lovely little dental hygienist would put it in my mouth and literally RUN to the x-​ray button and RUN back so that I didn’t have to have them in my mouth longer than necessary. I adore her! The office staff are very friendly and professional and they got me in immediately when I was having jaw pain. The doctor is really nice and gentle! It’s really clean and the décor is lovely. I love Green Lake Dentistry!

You dont know how happy I was when I found this dental office! I broke a tooth trying to crack some crab legs the other day (Please do not attempt to try this ever!) It was a complete disaster, I tell you, since I am from out of town. Good news was, a friend of mine knew of Green lake dentistry and referred me. I was absolutely amazed of the service I received. The staff was nice and cheerful and really tended to my needs. All my nervousness about going to a dentist was greatly allieviated by the friendly and cute office manager, Tammy. She did a great job of calming my nerves and tears for fear that my vacation will go down hill because of a chipped tooth. She assured me that the Dr. Nguyen is the best there is around Seattle and she is right. Hands down! Highly recommended! Thank god for cosmetic dentistry!!! I have a nice smile again =D