Greyhound Bus Lines

Eh. Not completely awful. Some of the attendants were kind of snippy with me, others were kind.
Area that it’s in is kind of sketchy, but right next to safeco field.
Bus left 20 minutes after it was supposed to. Not that late, but if you have somewhere to be, it’s not ideal.
Wifi and outlet plugs in the seats didn’t work. Disappointing since that was advertised on the site.
Would have taken Bolt, but this greyhound left at a more convenient time for me. overall: tolerable

NO WORDS TO DESCRIBE HOW ANGRY I AM RIGHT NOW.
We have reservations for a reason. I made my reservation a month advance for my Seattle-​Vancouver trip. I guess you get what you pay for, since we got our tickets for $ 23 each, but this is just not right.
Our departure time was 2:45. The boarding time was at 2:30. They told us we had to be there an hour earlier than our boarding time for baggage check in. WE GOT THERE AT 1pm
When we arrived, they told us that our bus was canceled due to a driver who chose not to make up a shift. SO, INSTEAD OF BOARDING AT 2:30pm, WE WERE GOING TO BOARD AT 9PM.
9 PM!!! That’s more than 6 hours in this crappy chair without food or drink (water is $ 2.25), waiting for a bus that might OR NOT come.
Ps. Only good thing about this place is that they have outlets and bathrooms.
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Because there were more than 30 of us going to Vancouver they switched a bus going to Bellingham into a Vancouver bus. We are leaving soon, but that was still a very stressful experience.

Worst experience ever. We printed out our tickets because it was an option online, and they complained about how we should’ve done print at the place. The people working there were super sketch. Everyone there made a big hassle about anything. Since the station closed at 11:45 p.m. and since that was the same time our bus was leaving, they were rushing everyone out of there, even though there was still 15 minutes until closing.

Couldn’t convince girlfriend to take another travel option. Another bus cancelled, and we have a two hour wait. Batting 1 for 5 there, Greyhound. The only upside is the security guard has a great sense of humor.

I don’t give out one star reviews, I truly don’t. I’ve had to use Greyhound several times, and the service has been sub-​par every time. But this time, I’m just going to make it clear why a one star review is justified here: the counter representatives don’t do a single thing to mask their apathy. I don’t usually mind the bus being cancelled three times– it happens; I don’t usually mind the bus leaving 30 minutes before it is supposed to according to the ticket– more time with my girlfriend. I don’t usually mind the customer service sitting on their cell phones not able to conjure up a bit of professionalism — I’ve worked jobs I’ve certainly not liked before. No, what really did it for me this time was the manager. Beyond apathetic, he was able to get a customer service rep (who was texting and extremely dismissive and disrespectful) to LAUGH at our predicament. Mind you, we have to wait two hours for the next bus now.
I don’t know if every greyhound is like this, I hope not, and I suppose not. But let me make a recommendation, take the train if you must. The bus line here is pathetic in every aspect of customer service.

Long, long ago in a land known as Middle Earth there was a small, hirsute creature who lived for revelry, song, and tobacco. He was a curious creature, and some thought it most seemly to call him a hobbit. Somehow, this charming hole-​dweller found himself caught in some nefarious spell that tore him from his idyllic home and left him lost and alone in modern day Seattle.
Oh no, poor hobbit! His surroundings were all foreign and anathema to him, and he grew bitter with each new and painful experience. He trudged through the streets, subsisting on rats and whatever carrion he could find until he came upon a great and wondrous place– The Greyhound Station. Drawn in by mingling smells of urine and hobos he sought nothing more than to break bread and to have some small measure of water. The benevolent lords at Greyhound did him one better! They offered him employment!
Now he can be seen inflicting the misery of his displacement by waggling his jowls and flinging his terrible ponytail here and there in the exercise of his great and terrible power– the power of inconveniencing customers in the most minor of ways. Oh how complete his life had become! How sweet it is to make the poor folk of Strider wait to be called!
Seriously, though… the socially awkward fat boy who works at this station is repugnant and awful, and he ruins everything. I wish him all the worst, and my experience here was, while not unexpected, far from pleasant.

THREE?!? I know, I know. You’re probably thinking «With an average of 1 and 2 star ratings how can she possibly give this a 3?!»
I’m fair. That’s why.
Now I’ll break it down:
Cons:
1) The station smells like piss (but shit, it was 99 cents)
2) There is a chubby attendant who attempts to be as unhelpful as possible. An example is him saying «you’ll have to ask someone about that» when questioned about parking.
Which reminds me.
3) You know what HUGE garage directly behind greyhound? It’s NOT for greyhound customers. There’s an open lot across the street with a 30minute maximum.
You’ll have to find a lot nearby, and it’s not as easy as you think.
Tip: there’s a parking lot less than .8 miles away and if you’re willing to pay every 6 hours, including waking at 4am, you can pay $ 45 for a weekend. It’s walking distance.
Pros:
1) You don’t have I remove your shoes or have your bags checked. That means you can forget about the fear of terrorism and trust thy neighbor. How many Greyhound shootings have you heard of? Take note, TSA.
2) Fair pricing. Don’t wanna pay $ 160 for snow chains you would only use once? Spent $ 61 round trip instead!
3) if you’re in line first, you get on the bus first. Try being proactive, it will be worth it when you don’t have to sit next to the man who forgot to/​avoids shower (s).
Tip: don’t turn your bag into a saved seat, because that same pungent man will get his chance to sit next to you when the driver tells you to make space for standbys.
4) The drivers are PATIENT. Our trip was supposed to take 4 hours, but the road was closed due to weather for a while. He informed us of delays and encouraged us go stretch our legs. He drove slowly and carefully. The trip took 7 hours total. He made sure we got there SAFELY.
Hopefully that answers your question regarding why Greyhound earned a 3. Use my tips, and plan accordingly because it will make your trip better!

We usually take Bolt bus but we bought tickets too late and had to be happy with Greyhound.
We biked there and upon arrival we were greeted by rude attendants and told that we have to pay 50 $ a bike (100 $ total). This has never been a problem with Bolt bus, we always just show up and they put our bikes under the bus for free (as it should be).
After much stress, we had to hire Über with a friend out To the station and pick up our bikes which ran us at 45 $ (more than our ticket back) and a huge favor we had to ask of a friend.
Once actually on the bus, we saw that there was more seats next to each other for my girlfriend and I to sit with each other. She asked out loud if it’s okay for anyone to switch so we can sit together and we were completely ignored by a full bus.
The driver finally got on and gave us his threatening speech about not ruining the bus and always listening t the bus driver or something bad will happen.
Overall a horrible experience. We will never be using Greyhound again.

Buses are late most of the time. Greyhound buses have been over 4 hours late the last 3 times I’ve taken it. Their buses break down all the time and not well maintained. Don’t take greyhound if you have to get anywhere on the same day. They should consider offering a refund when the trip is supposed to take 4 hours, but instead takes 12 hours! Very disappointed.

My first time ever taking a greyhound was this year. I have read and heard horrible things about this company, but going to Yakima, it wasn’t bad for the price and experience. I believe the earlier you purchase tickets, the cheaper it is. I remember looking at 1-​way tickets and they were like 16 – 18 dollars, five days before my trip, and as it got closer, it turned into like 25 bucks the night before… or day before. Not bad, but obviously you can save yourself more if you plan ahead.
The station itself… simple. take the bus and save yourself the headache and confusion of being dropped off. It is at a small, odd, busy location. But once you enter, get your tickets if you haven’t printed them, and have a seat on their metal benches. Nice, huge TV screens to entertain you with news. Bathrooms weren’t 5 star spotless, but it was clean enough for a potty run. Once you hear the boarding, it is pretty fast, organized and easy.
My only complaint is that on board, during my trip down to Yakima, my friend wanted to read. So she moved seats because 1– our light didn’t work and 2-​it was half empty. But 20 mins or so of reading, people complain and say they want to sleep. I thought that was a bummer since it is public transportation, and there’s a light for a reason. Mehh.
Overall, it was kind of ghetto being dropped off at gas stations, but what was I to expect? I’d definitely take it again to save money or gas. Somewhat comfortable and seats do recline. I appreciated my driver, although his 15 minute breaks were like 30+.

Sorry it is not possible to rate in the negative numbers. Now you too can experience third world travel in the United States! We are on a bus sitting at the terminal working on a hour late departure for a bus that arrived on time. Very very sad service. Walk if you can or maybe get a mule.

Super small!
Although it’s small it is very clean with a large amount of bench seating with outlets along then to charge electronics.
Also, free wifi!

The seat I got was covered with melted chocolate, and there are no outlets! I’d rather ride in the bed of a truck than take the greyhound again.

I regularly use Greyhound to get up to Bellingham, and generally don’t have any problems. But today, I was stuck in traffic and missed my bus. The no refunds or transfers policy SUCKS, but what was worse was that I was waiting to be helped at the ticket counter for such a long time. The woman helping the man in front of me informed me that she was cashed out and there would be someone else coming to help me.
Another girl unlocked a door for this woman, and left, as I was standing there obviously waiting to be helped. I proceeded to wait for almost 20 minutes. When I finally was helped, by the same girl who had unlocked the door, there was absolutely no apology for how long I had been waiting. This is such poor customer service! I can’t stress how much of a difference customer service makes in peoples’ experiences. I was extremely disappointed. Unfortunately, I will have to keep using greyhound because I am without a car. But I would warn future travelers about the lack of customer service at this station. Be prepared to wait!

It’s my first time traveling with a bus here in the United States. It’s not as bad as I was thinking it would be. I’m here early morning just waiting for the bus to show up and take us but this place is actually not dirty or anything. It’s actually pretty clean. I don’t mind it at all. It just sucks how long the bus ride is.

I ride greyhound bus many times. But today Feb 8, 2015 was the worse bus ride. Coming from Yakima going seattle. The bus smell like pee. I was getting sick for 3 hrs. I’m not sure if they even take time to clean the bathroom or the driven even smell it. Or decide to ignore it. But wow I’m speechless about this situation… I hope they take time to even fix or clean the bus. We are customer that paying the right fair. This experience I’m not sure if I will take the bus again or find another way to visit my parents.

I’ve never had much more than «this station fulfills it’s function adequately» to say about Greyhound depots, but their new location sadly fails to meet this already low bar.
If you are trying to drop off your friends or family, be prepared for the most mind-​bogglingly shaped drop-​off area, like a very stubby ‘F’. Naturally this makes it implausible for more than three, maybe four cars to be in there at one time. There is only ONE non-​handicapped parking spot.
If you are a passenger with your bags and arrive early, wouldn’t it be nice if you could sit while you wait? Too bad. They’ve done away with even the mildly uncomfortable benches of yesteryear and even the space for say, a bus load of people to stand with the normal amount of space we Seattlites appreciate.
The busses themselves are alright, they aren’t as nice as the new Bolt fleet is, but the whole affair is more affordable than other options (and usually the last option to fill up, for all you last-​minute planners) due to it’s lack of bells and whistles and wifi.

My bus left on time. It’s Greyhound, it’s not a limousine service. For this particular trip they were on time and clean enough. It would be unfair for me to expect any more than that.

Never rode the bus like this before. Went up to Vancouver. The station was clean even though the area of town was seedy. They have security and we felt safe and comfortable. Weird they do a bag check for those going to other American cities but not for those of us going into Canada. Hello… would feel much safer knowing weapons are not on board with us. Bus was clean and comfortable yet smelt of urine.

I’ve been here a few times before discovering Bolt. It isn’t the place that you want to stay too long in if you’re waiting for a bus home. It is sad, feels like a prison and has that whole «You’re being taken away feeling.» No wifi and no real food places. Staff are really horrible and rude… every time. This new location is a bitch to get to in a sketchy hood.

Changed locations without telling me. Had to take a taxi to the new location across town and pay up the butt.
Make sure you verify via third party about greyhound-​related information. I assure you that third parties know more about greyhound-​related information than greyhound does. Seriously.

Nothing bad to say about the Seattle station on royal brougham except the bathrooms.. Maybe toilet liners would be sanitary! But would say the timing on when the bus arrived was really off and when asked the guy said he had no idea when it would be in and no way of checking. Maybe they should hook up a gps to see where other busses are at. Dumb. Original eta 545 pm… it’s after 9 and still no bus!

It’s bizarre that a place in the middle of Seattle’s posh downtown district could be so ratty and grim. You won’t want to spend a minute more than necessary here, but it’s not the worst Greyhound station I’ve ever had the misfortune of visiting. (That honor would go to Amarillo, Texas.) The counter staff were at least mildly helpful, and our bus only left 30 minutes late.

Recently took the bus from Seattle to Vancouver and back.
The bus was clean. And the drivers, both ways, were very polite and helpful.
It would’ve been nice if the bus had electrical ports or wifi (or both) like many newer lines like Boltbus and Megabus do. And the bathroom is essentially a portapotty.
But it was $ 30 roundtrip. I’m not going to bitch and moan when I’m only paying $ 30 BOTH WAYS!
You can take the train, or drive yourself. But it’s a 4 hour ride that someone else deals with the hassles of getting you there.
Quick tip: Getting in to Canada is always easier than getting back into the United States. Be prepared for the trip back to take longer than the trip up.