H&R Block

Hmm… I see others have a bad experience here, however I did not.
I got Joel K. and he was very knowledgeable and very easy to work with. He pointed out a few things that would have likely triggered an audit and we quickly remedied that.
So I guess I’m recommending you ask for Joel K. even though some of his hair is blue since he is the reason I’m giving a 5 star review ;)

Despite what other reviews here say, the waiting room is really nice. The folks who work here are very knowledgeable and attentive.
We arrived early, but someone forgot about us, so we ended up waiting about 45 minutes too long to be seen.
If you’re doing out of state taxes in addition to federal, they’re equipped to go through it all. It was about 3x as expensive as I had planned on, but that was mostly because of my out of state taxes.
I’ll probably go to them again — definitely easier than doing it yourself.

Do not go to get your taxes done here. Scheduled an appointment weeks in advance, and ended up sitting in their disgusting waiting room while the moron doing the taxes for his crazy Russian woman continued to argue with her. She was full of crap and lied about her cash the entire time… go back to Russia you communist. WTF is it about being punctual that you people have such a problem with? What the hell is the point of making an appointment if it dosnt mean anything? Waste of my fucking time, learn how to do your fucking jobs.

I was shopping next door at Sallys and a fellow customers car alarm went off she was in front of me in line just about to pay for her items, walk out and handle her car alarm. As the Sally’s employee handed her the receipt a man from H&R block literally threw the door open barged in and literally started yelling at her to turn her alarm off because it was annoying him! SERIOUSLY?! How are you going to yell at someone else’s customers like that?! Especially if they were literally heading out of the store?!
This H&R block employee showed zero respect for her and for the store. I will not nor should you trust this employee or location. He is a terrible person. I don’t understand how he is employed.
Do not trust this location as for they clearly don’t care about you!

A few months ago I was contacted by a market research team. They wanted to pay me $ 150 to take my taxes 45 minutes away to the this H&R Block and have them take a second look at them. It was a ways to drive but sure, why not? I got there at my scheduled time and was advised I’d need to wait a bit because the individuals at the company doing the market research were behind. No problem. My kids were being good, I was making easy money. I saw a woman who stated it was her first day. Very nice, quick, helpful. My taxes are super easy and sure enough, they were done right upon their «second look». I was advised the check would arrive in 4 – 6 weeks. Well, it sure didn’t. It’s been almost 3 months. I feel embarrassed that for one, I fell for this scam. For two, that H&R was a part of it. I actually considered taking my yearly taxes to them because I had no issues but I would never now.

Sunil helped me last year with my taxes and I was shocked to find out this year that both my roommate and friend of mine use him. He is obviously very knowledgable and personable, as well as professional. I admit I was a little cranky as I had only slept 2 hours the night before and, come on, who wants to deal with taxes!!? Sunil was patient and kind with me, and after our grueling session I left with a huge smile plastered on my face. Ask for Sunil, he is the best.
I only gave 4 stars because I had to wait for 30 minutes for an appointment.

I’ve been here three times and I’ve had mixed experiences. The first time, I did a complex stock return (stocks, condo, etc) and I got a nice return (thanks to deducting home loan interest). However, the prices seem to be going up. My last return was significantly higher. I only had one extra form this year. Before you commit to service with them, find out how many forms you’ll need and how much for each.
Also, you can get profiles of the accountants on the H&R website to find out more about the people working in a specific branch. Of course, you never know until you get there. If you don’t like the feel of the place or your interaction with someone, don’t commit. Try a different location or service.

When talking to a tax preparation professional, one does not want to hear that they want to «axe» you a few questions.
A sorry group of confused individuals who should not be allowed anywhere near tax documents. I wish I could give them zero stars.

Unprofessional office, really disappointing. Plan on wasting a lot of time, while they decide if they want to provide service to you.
I’ve stayed with H&R Block because of the stellar service provided by the professionals I’ve dealt with for more than 10 years at various locations around the country.
New to the Seattle area, I contacted Northgate H&R Block office.
Everything they needed was spoon –fed to them, input on a spreadsheet. All they had to do was open up the spreadsheet, copy the info to their system and file the return.
However, after two appointments over two days, with two different clerks, and 2.5 hours NOTHING was done with my return .
The first appointment was completely blown off by William «Pat» Miller who told me after making me wait more than 30 minutes past our appointment, he didn’t have time to deal with my return today! My impression of him was that he had long since retired mentally, and was just going through the motions in the office.
The second appointment was scheduled to last 1.5 hours the next day with Stephen Fickenscher. 60 minutes into that appointment Stephen told me he hadn’t started yet because he was busy answering phone calls and taking care of administrative things. After 90 minutes he had only managed to add a W-​2 to my return.
Unbelievable!
Suffice to say I quickly found another provider to handle my tax return this year.