H&R Block

Amazing service from Robert Ritzman and his team!
I left my business state filing to the last possible second, and was saved not only from a hefty fine, but from over reporting the state tax owed. Robert went out of his way to get the job done, staying beyond operating hours and giving me the guidance and time to help calculate the correct amount.
Thank you H&R for your choice in professional, approachable and proactive staff!

Worst customer service ever. I called to ask questions all he could comment on was how fast I was talking and my run on sentences. I was insulted. So insult that I am going to switch from HR Block to another tax prep company. I have used HR for over 20 years and last years fee I paid was over $ 300.00 I guess it’s going somewhere else! So rude I am thinking of calling head quarters/​cooperate. The guy was a straight up jerk. Did he answer my question? Nope! He answered «just bring it all in and we will look at it» say what? Basically he didn’t know what to answer — he just should have said that! I finally got the answer I needed by calling someone else. Don’t go to this location they are rude!

I’ve been going to this HandR block for about 8 years and they have always been amazing. My bough my favorite rep Rachel is gone they still take good care of my taxes.

When I got the letter saying I owed the IRS $ 3500 I was in true panic mode. After calling several CPAs and reading the reviews here I met with Vern at this H&R Block office. He was very calm and competent which helped me rein in my panic. It took awhile to get them done (he has to run the place alone during slow season so he’s busy!) but turns out I only owe the IRS $ 80! Hurray! Vern was nice enough to have the letter all ready for me, he even had it in the envelope addressed to the IRS. In this part of the deal he went above and beyond! I am very grateful for the help I received here and it was quite a bit less than the five other CPAs I called.

No one likes to do taxes. When I moved here from out of state I also moved my small company with me. I was nervous about getting everything done on time and done accurately because I was so used to having my own CPA working to help me file my taxes each year for over 10 years. H&R was quick and cost less than my CPA obviously… they made the process easy. I will be using them again next year!

I filed my taxes through H&R Block’s website on my own and ended up owing quite a chunk of money (for a poor girl like myself). I went in to have a free cross check done on my work and Shannon showed me how to maximize my return, fix mistakes and change my information to make next year easier for myself. Not only that, but they were very friendly and super fast! If I ever need anything I will certainly return there. I never write reviews because I’m too lazy and don’t usually care, but the help I was given took a weight off my shoulders and I am more confident in filing in the future. Thanks!

I stopped by to ask some questions initially and proceed to have them do my simple return should it arise.
I sit down with Roberta Herk and we chat as necessary. She’s very friendly and warm the whole time. After we find out that it’s cheaper for me to do it on my own, that becomes the plan… I guess she misunderstood and starts guiding me through the online paperwork for her to do it. I stop her after 2 screens and reconfirmed that I’m going to do them. She swiftly apologized and said that we’re all done.
No upsell. No uncomfortable vibes or anything. She was friendly from greeting to going.
Now. the gentleman who greeted me up front, I think he’s from Office Space.

State-​registered domestic partners needing assistance in filling out their forms under the brand-​new IRS domestic partnership/​community property rules: See Holly Woo. She’s competent, professional, and personable, and she’s willing to answer any questions you may have and help you understand your return. My fiancé and I were pretty apprehensive, but Holly made what could have been a complicated, confusing process relatively painless.
I cannot vouch for the rest of the tax-​preparation staff at this location because the preparer next to us seemed pretty inept and kept coming over and asking for help (hence, one star deducted), but Holly gets four stars for her awesomeness.

I’ve used Rob Ritzman at H&R Block for years. He’s always given me great advice, found me lots of ways of saving on my taxes that I never would have found. As I am an employee of one company, as well as the owner of my own small business, my taxes are generally interesting, shall we say. I would recommend Rob.

I started working with them when an online filing (on
) I did myself a few years ago came back 12 months later with huge flaws and the IRS wrote me an after the fact bill for around $ 9,000 additional tax liability. This HRBlock office stepped in and fixed all the mistakes, refiling my past year’s return and getting the amount owed down to what was actually around $ 400. The whole thing probably took 8 – 10 hours of my time, but I was really happy that the HR Block office did the whole thing without additional charge.
That was about 5 years ago and I have now used the same HRBlock office every year to avoid similar problems. Going this route instead of attempting self-​serve online filings is well worth the money in savings in time, maximizing your tax return/​minimzing your taxes, and also in the filing guarantee. I highly recommend HR Block’s in-​person services and especially Robert in the capitol hill office, he is a real ace. I do most things in life myself but hiring HR Block and Robert to manage my taxes is a really simple decision that ultimately saves me time and money.

They charge 10 times for what I could have paid at an Online Tax Filing service. They charged TWICE more for any regular tax attorney would charge.
The guy who was filing my return had ZERO idea of how to tax my dividend, capital gains earnings. I had to guide through the entire process. He even FORGOT to file one of my 1099 earnings report which I had to point out.
What a waste of money. i’m still fuming for the amount of money I had to pay for their unreliable, inaccurate and overpriced service.