Jet City Device Repair – iPhone & iPad

Friend gave me his old 6+ he dropped. Screen was an absolute mess. The technician was great, replaced the screen, everything worked, walked out the door. I had mentioned that I had also had a little trouble with the digitizer and funny artifacts at the top of the screen. What I didn’t know and what the tech hadn’t learned yet was that those things were indicators that the motherboard was cracked. So a little later I’m having all sorts of touch/​digitizer issues. Wouldn’t work half the time and getting worse. I make another appointment to stop in the next day first thing. What were the results: profuse apologies, an explanation on how this is a 6+ issue, a refund, PLUS the tech dug around for an original Apple screen with the least amount of damage so I had the best chance of getting SOMETHING from Apple for the broken phone.
Yup, it would have been better if the tech keyed in on my initial digitizer comments, but they went WAY above and beyond to make up for the problem. I highly recommend them for your repairs.

I have used them a few times, a few bad parts but they always stand behind the work and parts. Best place in my eyes for my idevice repairs.

Back story: I had a small crack on my iPhone 6 that I ignored for about a year. And then I dropped the phone, leaving my car, and that crack spiraled to the point that using my phone would have meant the loss of my fingerprints.
I went to the Jet City website and was able to get a same day appt that evening at 5:30. I stopped by the shop at 5:25 and they did some diagnostics on the phone to make sure nothing major had happened. After confirming all looked good, they told me to come back around 6. I grabbed coffee across the street, came back to the shop, fired up my laptop and 10 minutes later they were done. Phone was amazing. $ 120 for a functional phone vs $ 800 for a new phone? No brainer. Plus, if you break your screen again with 30 days, they will replace for free. Great thorough service and amusing to read their Phone Wall of Shame.
If I break it again (please, god, no) I will be back.

Good work done fast and for a great price. Would go again for sure.

Great service, normal prices, easy availability. Their customer service is second to none…
It doesnt hurt that the female running the place is easy on the eyes, lol.

Quick and easy. Great service and great price.
I would recommend to anyone

Good customer service. Great experience. Walked in with a iPhone 5s that wasn’t charging and they fixed it right up quickly.

Cracked my iPhone 6 screen a few weeks ago and easily scheduled an online appt with Jet City for repair. Staff was friendly, knowledgeable and extremely quick! My phone is perfect once again and I opted for both a glass protector screen and the one year warranty. Prices are reasonable/​somewhat cheaper than other area repair shops. Highly recommend!

Dropped my phone on concrete, shattered the glass, called them and they got me in right away. Super friendly and so fast. They have the best deals ever, will never go anywhere else again. AMAZING JOB!!!

BOTTOM LINE: Apple and AT&T refused to repair my phone, and I had a miserable experience at both retailers as they tried to hard sell me a new phone instead of fixing the $ 10 broken part. Jet City was super fast, and did what they refused to do instead of trying to con me, and I ended up spending $ 80 instead of $ 700, and my phone works like new.
The whole story:
When my iPhone 5s stopped charging I did some research, cleaned out the port, tried a new cable, nothing worked. My phone worked fine, just wouldn’t charge, and eventually died. Didn’t want a new $ 700 phone, just a fix.
First stop was the Apple Store in University Village where I spent 20 minutes trying to get someone’s attention, I was then put on an online waiting list, and had to come back an hour later. I returned an hour later, and then sat waiting for a «genius» to help me for another 20 minutes. Said «genius» then disappeared into the back with my phone. Came back ten minutes later to inform me that the charging port had a bent pin, which could be repaired, but he wouldn’t do it. Apple will not repair your charging port, or anything on your phone for that matter, they will only sell you a new phone. Convenient business model in a throwaway culture.
Second stop was the AT&T store in University Village, where I was told there was a 30 minute wait. At this point I was already 2+ hours deep and did not feel like sitting around for another half hour, so I decided to wait until the next day.
Third stop was the AT&T store at 4^th and Pike. No waiting as this time I was smart enough to make an online appointment first, but when I explained that my phone had stopped charging they informed me that they are contractually forbidden from doing repair work on an iPhone, by Apple. I told them Apple had also refused to fix my phone. They confirmed that AT&T also would not fix my phone. BUT, they of course would be happy to sell me a new $ 700 phone instead of replacing the $ 10 broken part on my phone.
So finally, after looking at their reviews, I tried Jet City. I was in and out in a total of maybe 20 minutes, it took them a half hour to fix my phone, throw on a new screen protector, and I was out of there for under $ 80.

Dropped my iPhone 5c and shattered the screen while on vacation in Seattle. Quick Unilocal search and Jet City popped up with great reviews and was but 1 bus ride and another lovely .7 mi walk (could have taken bus but same amount of time) and I was there. Friendly and fast. Told me 20 minutes, directed me across street for great coffee. $ 89 later and my phone is like new!!! Highly recommend.

These guys are great. Good website clearly listed prices for the different services and allows us to pick an appointment with just a couple of clicks. My shattered iPhone 6 looks good as new and the job was done is less than 30 mins. Everything should be this easy.

Let me begin with, you don’t know what you got, till its gone. My mom destroyed the audio jack in her iPad. Not an easy task, she had to really work at it. But, good old tenacity kicked in and she accomplished the near impossible. Which left her able to see the screen but hear nothing. Given that she requires sound for most of what she does, this was a problem.
Enter Jet City. I had let the broken iPad ride loosely in my mind, figuring that a break might not be so bad for her. But, I was going into Seattle, so it was time. She was seriously sad and missing being able to watch Netflix and CNN. So, I looked up places that might be able to fix her iPad. And Jet city showed up in my search. I was able to walk in and drop the iPad off. I was given an estimate and told it might be 48 hours. And, off I went to spend a day in Seattle with a friend.
3 hours later I get the call that the iPad is fixed and ready to go home. Really??? Holly crap Batman, that was fast and unexpected!
I ended up not noticing the call till I got home, but it was easy to pay and get the iPad shipped home. We had it the next day.
My mom was happily reunited with her technology, she had a new appreciation for the care and feeding of her favorite pet, and I was duly impressed with my new fix it spot.
I highly recommend Jet City. It’s great when you find a place that under promises and over delivers.

Woohoo — yes indeed, as good as it gets.
I have previously worked with iRepair for yet a previously dropped device, so called them first. They didn’t even return my call. Booo-​hiss.
Jet City had a real live person that actually picked up my call, understood my issue and described possible solutions and associated costs.
Dropped it off first thing in the morning and it was completed in the afternoon.
Good, smart, informed staff. Can’t beat that.

I was tempted to provide a four star review, in fear that Unilocal analytics would toss my review aside as suspected «friend of business owner» fictionally positive.
I cannot, however, hold back my praise.
They were quick, friendly, informative, efficient and professional.
If I were to knock it down to four stars for any reason it would be due to the fact that the scheduling link on their website does not work, causing one to need to email to request an appointment. While I feared that would greatly delay the actual appointment setting, Jet City’s response was quick and I was in and exited with a new screen in record time.
Great peeps!

They provided quick and efficient service.
I walked in with a problem on my iPhone 6, the screen protector had gone bad. Within about 20 minutes I was on my way out the door with a new screen protector they installed very promptly. Both the guys behind the counter were very knowledgeable about every detail of the products they were selling. I enjoyed this interaction with the courteous crew on duty that day.
No complaints here. I will go back.

My iPhone had a swollen battery. I originally went the the Apple Store and they turned me down and said that I need to replace the entire unit since its been 3 years old and I’m outdated. They lied, I didn’t need to fix the entire unit just the battery. I inquired with Jetcity and they fixed it within minutes. Very affordable and fast.
I highly recommend.

I made the mistake of dropping my iPhone 6 on the concrete this morning. In a frenzy to get it repaired, I stumbled upon JCD Repair (thanks to Unilocal!) and decided to give ‘em a try. I made an appointment, and when I arrived, they helped me right away. Twenty minutes later, I walked out with an iPhone as good as new.
A couple other great things about JCD — they have a 30-​day protection guarantee, so if I crack my screen again (oh, I hope I don’t), they’ll fix it for free. Above that, you can pay $ 39 for a 24-​month protection plan. It’s a pretty sweet deal.
If you’re in need of iPhone screen repair, I highly, highly recommend them!

made an appointment the day of through their website. super fast. Took maybe 10 minutes. wonderful staff. ¹⁰⁄₁₀ would recommend. seriously considering their $ 39 for two years protection plan

Fixed my iPhone screen within an hour, and I did not have an appointment. Well, I had an appointment the day prior which I very rudely ignored. Sorry.
Very curious, friendly receptionist and good surrounding area to grab a coffee, head down to the park while waiting. Great follow-​up and they ensure that their work is quality and trustworthy. Great costs for repair, would highly recommend them.