Law Offices of Michael W Bugni & Associates PLLC

Unfortunately my one star rating is only based on the service I received from the receptionist who answered my first call to this firm. I can not speak for the attorneys or their services because I didn’t get that far. I called just yesterday morning, to schedule an appointment for a post-​nuptial agreement. Darla Goodwin actually came recommended to me from my husbands lawyer, so I was eager to schedule a meeting. The moment the receptionist answered the phone, she was very curt and short. I explained with a smile over the phone that I had been referred to Darla Goodwin through my husbands representation and she sat on the other end of the phone silent as I paused waiting for direction. Strange. So as I continued a sentence my two year old daughter began to yell and scream as toddlers do, as I laughed and said «Oh sorry that’s just my daughter…», she immediately interrupted me and said in a very dry and rude tone, «Miss I’m gonna have to put you on hold.» Before I could get a word out I was on the other end of a silent void. Very unprofessional. I’m a busy mother trying to juggle children and appointments and you throw me on hold as soon as my kid got loud? And this is a family law practice? I hung up with no intention of calling back. I’ll gladly take my business elsewhere. It’s a shame because I was looking forward to working with miss Goodwin and the office is conveniently near my neighborhood. This firm should know how they are being represented from the moment they are contacted for services…

My experience with this firm was great! The attorneys are very professional. And a free consult! Can’t beat that. I met with Margaret and she was very helpful. I ended up not needing a family lawyer, but if I did, I would have gone with this firm.