Nesbit’s Fine Watch Service

I stopped in today to have a battery replaced. Normally, I do this kind of thing myself, but this particular watch has an over-​sized pressure back on it, and my wrench wouldn’t fit it. Too, I’d recently purchased a Tag Heuer online and wanted to have it authenticated. I’d done some research on the web looking for a reliable and trustworthy watch repair shop that services high end watches, and Nesbit’s name kept coming up again and again as being reasonably priced as well as providing outstanding service. I’m so glad that I read and trusted the reviews and stopped in! Jan greeted me at the front desk where I explained to her what I was stopping in for, and within three or four minutes, Tom was replacing the battery. (For which they charged a very reasonable $ 20!) He then checked out my Tag and was pleased to inform me that not only was the watch authentic, but that I got a good deal on it, too. He was then kind enough to give me a few pointers about watches and movements and, as a new collector, I have to say that I found the information truly interesting and helpful. Hands down, this was one of the best customer service experiences I’ve had in a long time. Both Tom and Jan were so personable, gracious and generous with their time and considerable knowledge that I can’t ever imagine having my watches serviced anywhere else. Did I mention that they didn’t even charge me to look over and authenticate my Tag? If you’re looking for an honest, personable and highly trained expert to service your watches, look no further than Tom and Nesbit’s. I’m now a customer for life. Thanks, Tom and Jan!!!

Sent my Omega Seamaster Pro for service (8 years since I got it), and they took care of it extremely well. Case polished and refinished, new bezel, full maintenance, calibration and tests were made. They returned me the replaced parts and the calibration sheet. Extremely happy with them.

As the original owner of an Omega Speedmaster Professional Pre Moon Transitional watch circa 1968 I researched carefully to identify a facility qualified to provide the highest mechanical and cosmetic restoration and most importantly personalized service allowing me to follow the progress and be involved in decisions to insure the watch was returned to me in a condition that equaled or exceeded the original look, feel and operational qualities of this fine instrument. I used the watch for decades as an aviator, we had a lot of history together, the last thing I wanted was to have the watch disappear into a dark hole unable to know who was working on it and what was being done and emerging as just another time piece in a facility that did not have any idea of how significant the watch was to the owner. I entrusted Nesbit’s Fine Watch Service to perform the task. Their history speaks for itself, they performed beyond my expectations which seldom happens in today’s world. The watch now looks as it did when I took possession fresh out of flight school and now performs to a standard which exceeds Omega’s design accuracy. Jan and Tom Nesbit are a credit to the fine watch industry, I consider myself privileged to have them take care of my Speedmaster.

These guys are great. I live in San Diego and there are lots of watch repair shops around. I took my Omega to one and they could never get it fixed. Then a friend told me about Nesbit’s. He swore by them. I almost had the Omega store here in town fix it… but my gut told me to go with Nesbit’s. I had them do the full $ 700 service on it with a few extra repairs that it needed. That was two years ago and the watch has been great, until last month. I sent it back to have them look at it and they reported to me that it might have been dropped and needed a few repairs. They fixed it under warranty. Very honest and customer minded. I was blown away. Thanks guys!

Had a minor problem with my Omega after having it back from a major overhaul, they reminded me that I had a 2 year warranty and thus «no-​Charge «more great service from this establishment!

I brought my beloved Omega Seamaster in to be serviced. Jan answered my questions and was very patient. I received my watch earlier than the estimated time given for the service and the quality and attention to detail exceeded my expectations. My 11 year old watch looks exactly like it did the day I bought it. Can’t recommend Nesbit’s enough. I will definitely be a return customer!

I took my watch in to have the ceramic band adjusted and repaired. It turned out to be a challenge puzzle. Take the owner over an hour to complete. I was so grateful to have it repaired as it has strong sentimental value for me. I expected to pay a heavy price but the owner said it would be a very small fee because this band is a new experience for him. I would be glad to pay more but he insisted that this was fair. I find this ethical behavior is very rare in the business world. A very pleasant surprise!

I had them do my recommended maintenance on a Rolex and they were less expensive than Ben Bridge and did all the work in-​house without mailing the watch out to some national repair center. I have taken other watches there for quick battery replacements and have been very pleased with the work they do. They are friendly and true experts in what they are doing. I am assuming their technicians have years if not decades of experience and wouldn’t trust anyone else with my watches.

I needed my Omega Seamaster repaired. Nobody in our town wanted to touch it. They wanted me to «upgrade» instead. Traveling to Seattle a lot and read reviews. Stopped by and they were friendly and knew all about the watch. Ready when they said, cleaner than when I dropped it off and it works great. They repair watches so there is no pressure to buy a new one or upgrade your old one. They are very close to the Market so you have another reason to be in the area. Highly Recommended.

awesome — I just needed the battery replaced and expected it to take a few days — they repaired it on the spot in about 10 minutes — great service — excellent quality!

I had my 17 year old Tag overhauled and when a few months later it stopped inexplicably, Nesbit’s covered a re-​fix of it under their warranty. I greatly appreciated that!

Sent in an Omega Seamaster for a complete overhaul, The turn around took about 6 weeks, a bit longer then originally stated due to an issue getting a special order replacement bezel, but when it arrived I couldn’t have been happier with the work that was done. This watch looks flawless, I don’t think it would be possible to tell the difference from a new watch sitting right next to it, and mine was looking very rough when I sent it in. The communication was good and was kept updated by Jan along the way.

I came in for a watch battery replacement, and I waited less than 5 minutes. I was able to use the $ 5 off coupon on Unilocal and ended up paying $ 15.

I’ve used Nesbit’s for years to service my Hamilton watches. They charge a very reasonable amount for the services provided, have great customer service and follow-​up, and do an overall-​outstanding job. Recently I had a watch repaired that had to be sent to another service, they handled all of the shipping and communication with the other facility, saving me time, money and hassle. I would recommend Nesbit’s without reservation.

just stopped in here for battery changes on two watches. my watches aren’t fancy and this place is definitely a fine watch repair establishment but they greeted me with kindness and sincerity from the second i walked in. this place is awesome!
the service is fast and the people are terrific and you should get in here and get your watch (es) repaired. NOW! :)

I have a OMEGA Sea-​Master auto that was in need of a service after 10 years. It sat in a box for 2 years due to poor time. It was a $ 490.00 service which I thought was high. But, what is the use of having a great watch if it didn’t keep time. I dropped it off & after a week or so they called & said it was done. I drove down to pick it up & the 12 O’clock mark on the bezel was missing, the lumin-​dot had fallen out. (it’s a tiny round luminescent dot at 12 O’clock position. At any rate they of course replaced the whole dial at no charge. OIt was a wasted of time but they made good on the issue. They also put in a extra link for only $ 40.00 which is cheap… I think they warranty their service for 3 years.
So, bottom line you can trust them, my watch is now keeping incredible time & looks new after 12 years!
Plus they remember you & seem to appreciate your business. Nice people.

I had some routine questions about watch repair and tools and called Nesbit’s because I was told that they were nice people to deal with, and I had a discussion with a very helpful technician who realized I was not going to be using their services today, but never the less spent his valuable time to help me resolve my issues, he was kind, patient, and the kind of person I would use in the future to repair and service my watches. He may not remember who I am, but I told him I would write about my experience so that others might be able to feel comfortable seeking their service.
a really nice experience for me

Thank you Unilocal!I used my iPhone application to find Nesbit’s Fine Watch Service in Downtown Seattle. My original intention was to replace a battery in a Bulova that I inherited on my Dad’s death bed. I brought it to Nesbit’s (after finding them using my iPhone).
I rang their doorbell for entrance into their lobby. I was promptly (and warmly) greeted. I was given the bad news about my Bulova watch requiring a battery that is banned in the USA due to it’s mercurial content. I did however give them the watch that I was wearing. It had not been serviced for over 10 years. They replaced the crown, the waterproof gasket, stem, crystal and assorted springs and gears.
I mentioned to them that I needed prior to my upcoming trip. They had it ready several days prior to my departure date. They expedited the repair at no additional charge. They also provided me with a 36 month warranty. It looks, feels and functions as though I bought a new watch! I highly recommend Nesbit’s for watch repair and maintenance service!

Nesbit’s is now on the 4^th floor and the recently revamped Joshua Green building looks great. The watch battery replacement cost me about $ 5 more than just a couple years ago (!), but everyone I talked to was knowledgeable and friendly and I was in and out in about ten minutes. I like this place.

So, I was on a quest to get my watch battery replaced — a nice enough watch that I couldn’t do it myself, but not nice enough that I wanted some snooty jeweler looking down their nose at me when I requested service.
What I wanted to find was simple — a small mom & pop watch repair shop. Seems to me that they’ve disappeared, along with the small shoe repair businesses. I checked out Unilocal,and there the people raved about a shop on 3^rd Avenue, but warned they kept odd hours. I found the place (on the 2^nd floor of an office building), and sure enough they were closed, with a note on the door saying they wouldn’t return for another 5 days. I didn’t want to wait.
Checked out
, and found out about Nesbit’s, checked out their website (
), then went up to see what they could do for me. They’re tucked right between Office Depot and the construction mess that used to be Rite Aid.
They were friendly, courteous, prompt and inexpensive. I was in and out in less than 10 minutes with a working watch.