Orkin

The poor quality of service is ASTONISHING!!!
1. Told me our house was infested with brown reculse spiders so I’d sign a contract, come to find the state of WA doesn’t even have brown recluse.
2. They NEVER show up. I’ve taken two days off of work in the last 10 days, and not only do they not show up, they don’t even call to tell me they aren’t coming.
3. They are GREAT at making excuses. So far I’ve heard «you got a new technician, we don’t know why he didn’t come.» «He was sick,» and «He was too busy.» We have been given more excuses than we have received services.
I chose Orkin because they are a trusted name, but don’t waste your time, money or patience on these frauds!!!
Lastly, rather than apologizing, it is suggested I schedule my services on non-​work days so that I don’t miss work. HOW ABOUT JUST SHOWING UP TO YOUR SCHEDULED APPOINTMENTS???

Called the night before our vacation with a wasp problem. They said they’d be out the next morning (though the website said 24-​hour service) between 8am-​12.
We got a call about 9:30am saying they didn’t have anyone to send out. Very disappointed in such a well known company. Found another company that was able to come before noon and our vacation was saved.