Pacific Balance & Rehabilitation Clinic

I had been dealing with a mid-​back spasm for a couple of years that became extremely uncomfortable (to a point where only lying down brought a bit of relief). A neurologist had referred me to Pacific Balance so I emailed them my symptoms and they set me up with Chris Bocker. Chris knew just what treatment was called for and after just the first session, I experienced huge relief. He was very knowledgeable and educated me quite a bit on how the spasm came to be and what I could expect going forward. He gave me interesting literature from a wide variety of sources and approaches that I found very interesting and informative. I expect to do about four to six sessions total, to make sure I am well past the problem. I can’t tell you how thankful I am to have found this place and Chris. Also, I found admin staff very friendly and welcoming. I highly recommend this place.

In late January, 2013 I started feeling dizzy when I lay down and got up from bed, I consulted my primary care physician. She was not able to diagnose the problem and of course the next step would have been EEGs, CT scans, etc… very expensive procedures. I took control of my own health issues and did extensive online research. I determined that I might have BPPV (Benign Paroxysmal Positional Vertigo) caused by some middle ear problems. I then did an online search for therapies and came across information on the Epley Maneuver, then looked up health providers who had expertise with Epley. I found PBRC online and made an appointment. This was in March of 2013.
Sherry O. was my therapist and she ran me thru tests to determine whether I did indeed have BPPV. Once she was able to confirm the diagnosis, she conducted the Epley Maneuver. PBRC has all the technology and equipment needed for this therapy and after just one treatment, the symptoms subsided. She also helped me start doing balance exercises that I can do on my own. I had 3 visits to PBRC and that was sufficient to clear my vertigo problem. Should I ever experience dizziness or vertigo again, I will know where to seek care. I am so thankful for their expertise. Sherry was absolutely great and the staff was very nice.
I am surprised about the other patient who experienced BPPV symptoms in June 2013 and her negative assessment of PBRC because my experience with this clinic was just the opposite.
But I can with full confidence rate Sherry and PBRC with 5 stars!

I had vertigo for over two years due to a car accident and went to PBH for help. I had NO idea that there was something called Benign Paroxysmal Positional Vertigo (BVVP) and that treatment was so PROFOUNDLY simple and effective. NEVER did PBR staff mention such a thing or treatment! Instead I suffered through pt, massage, and a LEGION of healthcare practitioners trying to find rhyme, reason, and recovery for my condition. Slowly the condition went away. VERY SLOWLY. Before it was through, I suffered full blown clinical adrenal exhaustion from the flight or fight response of never knowing where the ground was. It has changed me permanently.
Several years after concluding my PT with PBR the vertigo returned and my new ND referred me to a PT who treats BVVP. This new PT fixed me with the Epley maneuver in ONE SESSION! I called PBH to tell them about this amazing therapy and they informed me that they know all about BVVP and treat people for it! I am HORRIFIED AND DEVASTATED that I suffered right in front of these people and they never used the simple technique that they had to treat me!!! I cannot even begin to express the sorrow I feel.

Care: 5 Stars — Karin Townson is great, can’t say enough good things about her and how much she helped me with my disastrous ankles. Not just the physical work, but the education she gives, as well. She is a lot of fun, too!
Customer Service: 1 Star — Whatever you do, don’t cancel an appointment outside of the 24-​hour notice window — they are absolutely unforgiving. I have been sent to collections over two early morning appointments that I cancelled after waking up ill the day of. Despite the 20+ appointments I kept and the explanations I sent to them, the only courtesy I received was to be sent off to a legal firm for collections. Apparently $ 100 was worth more to them than keeping a client, which is too bad ’cause lord only knows I’m probably going to need more PT one day.

I came to Pacific Balance and Chris Morrow after a car accident. I was experiencing vertigo, wild sensitivity and other symptoms. Chris did a very detailed assessment to figure out exactly what was going on with my brain mechanically. He did far more clinical testing than either of the MDs I saw. Because of his obvious long time experience and the clarity of his descriptions, I received an education on the mechanics of my brain and then how best to heal. I was very pleased to be treated to full information explained clearly. So few health care providers do that.
The facility is meticulously clean, folks are cheerful, and the art is really good. The front desk staff is professional and reliable too.
There are signed sports jerseys all over the place so you know they come with professional sports credentials too.
I couldn’t ask for anything more.
Added 8÷2÷12
My recovery is now complete and the neurologist said that a big part of why I recovered so well was that I had good physical therapy and understood what lifestyle changes I needed to make and actually did themt. I give much of that credit to Chris Morrow for giving me good advice and therapy for my body, but also, taking the time to explain what was going on inside my body so that I understood the value of the lifestyle changes I needed to make. Chris explained to me the value of the life changes so that I really bought in by understanding my own care.

after going to three different doctors, two of whom were specialists but couldn’t figure out what was causing my dizziness and nausea, i was referred to pacific balance and rehab by my family doc for the treatment of BPPV.
after a few minutes with my pt, unconvinced i was actually suffering from bppv, he proceeded to do more more rigorous diagnostic testing. an hour and a half worth of testing to be exact. apparently i showed no signs of bppv but clear signs of a mild traumatic brain injury (concussion) and was encouraged to see a neurologist asap.
i think what impressed me most about this clinic was not so much how kind and compassionate my pt was, but by how competent and confident he was. good bedside manner does not make me feel better. it is expertise and competency that help me relax. the kindness was just icing on the cake.
i am awaiting more testing with the neurologist, but their findings so far are congruous with what my pt here suggested.
i am very grateful and would highly recommend this practice, especially for the help of accurately diagnosing balance issues.

What can I say? These guys saved my sanity and probably a lot more.
I had been dizzy for a couple months. Oh… not slightly dizzy but wicked bad dizzy make you fall down kind of dizzy. In their literature I found words to describe it: violent vertigo.
I had been to a chiropractor and an acupuncturist for treatment neither of which were creating significant enough change. And don’t get on the whole western doc thing. I’ve now heard many stories from folks who took that path and were also not diagnosed (and put through many expensive tests.) It was the acupuncturist who gave me a vague recommendation that it might be fixable through physical therapy (but she didn’t know of anyone specifically and didn’t know the name of the condition.)
Anyway, I did my searching on the internet and finally found some stuff that looked like it was what I was looking for and thus I made it to the Pacific Balance web site. I really appreciated that they had photos and information about their practitioners.
I called ‘em up and they managed to get me in relatively soon with the person I wanted. She was amazing. She was gentle and listened to me and really seemed to understand what I was experiencing. Which, upon reflection was quite traumatic. (At the time I was just managing to get by.)
And, she fixed me! It took a few times of going but I felt amazing results after the first treatment.
Yeah. I know you all have been waiting for the diagnosis! Wait no more it is BPPV for short and Benign paroxysmal positional vertigo for long.
I don’t feel like I can express my gratitude enough for both Pacific Balance and Julie. They really came through for me.
Some other stuff:
Parking is easy.
The waiting area has tons of reading material including lots of stuff on balance.
Their equipment is stellar.
All the folks there rock!