Papyrus

I went in recently with a friend and was pleasantly surprised to learn that this once privately owned franchise store has been bought out by the larger Papyrus company and now participates in all of the perks associated with the rewards membership etc. I also noticed customer service has improved — this makes me want to shop here again as I used to avoid this location when it was privately owned and lacking in customer service.
While you can find this brand of card in most grocery stores today, the best selection is found here and store associates can help you find exactly what you’re looking for. There does still generally seem to be a disgruntled looking employee that has to restock during store hours (as another reviewer posted about) so perhaps it’s best to ask the cashier to help with finding something specific!

Shop at this store for miscellaneous cards, wrapping supplies and paper (all gorgeous). On occasion, I bring items for gift-​wrapping when short on time. Like it, kudos!

The art of customer service is fleeting. Today I asked a store clerk to help
Me pick out a card that did not require special (additional) postage. She explained what to look for and I was still having a hard time so I asked her if she could help me. The clerk practically threw down the boxes she was re stacking, rolled her eyes and came over and roughly grabbed a few cards for me. Not exactly what I was hoping for in a high-​end card shop. Please consider if a customer is asking for help they probably need it.

I’ve been a papyrus customer for over a decade but today’s service was sub-​par.
I love the paper selection and custom wrapping options at papyrus, it’s the main reason I shop here. But like a reviewer before me, the level of customer service fluctuates between super friendly and knowledgeable, to downright rude.
The cashier helping me was very pleasant and offered to wrap my items separately and tie string around the packages to create a better final effect for the recipient. When she handed my items to her manager to wrap, Renee at University Village, she combined my packages into one lump. I mentioned politely that the wrapping was supposed to be separate and she snared at me stating that there was an ‘extra charge’ because it took longer. Thankfully, the cashier was nearby and explained that she did charge me the appropriate amount and that I should get the service I paid for.
Renee’s lack of professionalism directly in front of a customer is unacceptable! I’m not the type to create a scene, and waited patiently for her to complete my purchase.
I’m severely disappointed with Papyrus for how I was just treated and will not be returning to this location. In an age where customers have options on where they choose to spend their money, customer service should be a priority if you want to retain your clients. Poor form, Papyrus!

This is one of the smaller stores in the area, but still full of cute little bric-​à-​brac and gorgeous cards. Since it’s a smaller location, they don’t have as big as a variety as, say, Pacific Place or Northgate. Their staff were friendly and unobtrusive, which I prefer. I don’t like sales people that stalk around and inquire over my shoulder how I’m doing.
I’ve never had a problem, and it’s in a convenient location (although parking is a bit hard right in front of their store since it’s by the Starbucks).

I recently went to Papyrus in U-​Village to look at some invitations. We spent hours looking at practically every book they had! They have an amazing selection. The staff was friendly and helpful, but also not pushy and let us be when they sensed that we just wanted to look through the books. When we finally did have questions, they were quick to help and very pleasant.

I had a really great experience the last time I was in Papyrus. The selection was just what I needed, but more than anything the staff were very helpful and friendly. They did a much better job wrapping my gifts than I’m ever able to do, and they were really quick! I’m definitely not wasting my time wrapping my own presents in the future.
Anyway can’t recommend the place enough. The people are great and their going to save me a lot of time this holiday season.

I went to this store last month looking for a nice card for my friend. The staff at the store was very helpful and friendly! She helped me find a perfect card and helped me with wrapping my gift.
I went back to the store for my Christmas supplies the other day. I was looking for the perfect boxed cards and the staff was again very helpful and nice.
I noticed that there was a crying kidn near the register and one of the staff members gave the kid a bakset to keep him occupied while his mom shopped. The kid stopped crying and the mom was greateful.
The great selection, great people, and great atmonsphere make me want to go back!

Papyrus is a great. One of the few (if not only) stores in Seattle where you can get a million little knick knacks for the impossible to shop for future wife or friend who owns everything. Seattle isn’t the most exciting place to shop, most things look the same and this store is a breath of fresh air. Not to mention, you’re in the U-​village.
Their goods come from all over and the cards are actually funny. You can browse without salespeople staring at you awkwardly. When you finally do get to the cash register the ladies are super helpful and friendly. I still get that feeling that I’m special.
I tend to go window shopping and come out with little gifts for my mom after grabbing some cookies with friends. The evening staff is super nice. I ask for bizarre things /​gift ideas and they always have recommendations.

I had been to several different paper stores to look for wedding invitations and finally landed on Papyrus in U Village after much back and forth. When my mother and I went in to order Maddy helped us and was AMAZING. So helpful, took her time with us, offered great suggestions and guidance during the process. During the proofing stage caught errors overlooked by me and really showed strong ownership. It was like she wanted it to be just as perfect as I did!

They have lovely cards. The sales clerks seem to run between ‘chillingly pleasant’ to actually nice and helpful, depending on when I’ve stopped in.
The weird part is that while there’s tons of cards, if you’re looking for some more unique cards — I needed a ‘Welcome Back’ or «We’ve Missed You» card– there are a few cards stuck in there that seem to be about 10 years old, still sitting on the shelf.
The rest are carefully wrapped in plastic and will run you no less than $ 4 but generally closer to $ 6, and those are nice cards. But what’s with the random weird ones?
Sitting there unwrapped, sure, they’re much cheaper but the corners are worn and they look like everyone else has touched, read and decided to pass.

This is a great place to stop for the avid letter-​writer. It has a pleasing atmosphere that appeals to the artist in a writer. The staff are pleasant, helpful, and happy to let you browse.
The cards are expensive, but the the stationery is quite reasonable and comparable to even places like
. I paid $ 20 for a pack of 50 envelopes and 100 pages; the paper was of high quality, soft, and creamy with a stylish ripped edge. The envelopes matched the pages’ style.
There is a certain mystique and romance in writing a physical letter; all the more satisfying on a modern and smooth paper. Unlike ordering online, a shop like this allows you to physically feel the paper you are buying. To me, the feel of a letter just might be more important than the actual content.
They also sell stamps individually behind the counter when you ask! However, I wasn’t impressed with their card selection. Letters all the way!

It’s a small store and expensive (you pay for high quality cards) and they wouldnt let me wrap a present in store after I bought paper there (company policy since they offer a wrap service) BUT the people there are helpful and nice without bugging you.
Lots of local and fancy cards of many varieties. All their wedding cards were mushy so I had to turn a funny blank card into a wedding card.
If you’re looking for a less than usual card maybe go somewhere with a bigger selection. For instance, I didnt see many bot mitzvah cards.

They have a nice large selection of individual cards and boxed note cards. The selection of stationery is small, but I was able to find something I liked.

Papyrus are the only cards I buy — they’re simple and elegant. I needed a condolence card and stopped by here. This shop is one of the smaller Papyrus shops I’ve been to and to my surprise, they only had about a dozen condolence cards to choose from. I found one that fit the bill and quickly checked out.

Smaller shop, but they have a lot.
They don’t BUG you as you shop either — a huge plus for me.
I went in looking for cherry blossom stationary, and guess what? They had it.
Nice selection. Not crowded. Easy going staff.

I like giving cards. A lot. So, I like coming to Papyrus because they always seem to have a nice selection between funky and classic cards. I always make sure I have a box of ‘Thank You’ cards in my house, and I usually stop by Papyrus to pick them up.
I am subtracting a star for the price. It’s really expensive. I don’t know, maybe there is a good reason, but it’s my review and I feel like subtracting a star, so I’m gonna.

Papyrus: a thick paper-​like material produced from the pith of the papyrus plant.
Luckily, it’s just the store name, and they don’t sell just pulp… it’d smell a bit like Aberdeen in here and who’d want that? Yuck!
I had the pleasure of getting my wedding invitations here 5 years ago (yikes! 5 years? Really? Good golly) — and they did a perfect job. Their selection of wedding invitations is massive, and I probably spent a good hour or two just browsing the sample books.
Everything else in here is also up my alley — the cards are unique and I usually get my Christmas cards here, too. They spell classy with a capital C!
I can’t say I’ve been to this location lately, but when I have gone, I have never felt snubbed… I’ll let you know if that changes. :-)

I have a love affair with all things paper. The kind of love affair that would bankrupt me if constantly fell for the charms of this place. Beautiful handmade papers, cards, journals, you name it. And don’t forget the paper accessories. I bought a beautiful silver fountain pen here for a gift, then of course I had to get one for myself. If I weren’t so lazy, I’d ditch email and go back to writing snail mail letters and go all out and get some wax and a seal. Yup, those things are still around.