Pier 91 Cruise Ship Terminal

We sailed on the Ruby Princess out of Pier 91 back in May. The process is seamless, I have never boarded a ship so quickly (9^th cruise). Clear signage, helpful and friendly staff — I just wish ships went to more destinations leaving from Pier 91!

As much as this sounds strange. They do a great job in an organized chaos kind of way. We did the Alaskan cruise on Princess out of this terminal, and they do a really good job with embarkation and disembarkation, as well as customs and check in.

Our Alaskan Cruise departed from Pier 91 Cruise Ship Terminal.
Our embarkment and disembarkment at this Terminal was a breeze. There were a few lines we had to go through, but they were efficient and well organized. And both times, there was another cruise ship of passengers going through the process at the same time.
When we arrived for check-​in, they checked to see if we had a passport and then sent us down the hall to drop off our luggage. After luggage drop off, we went up an escalator to get in line for a passport check and verification. This was then followed by one final line to get your cruise ship photo ID taken and cabin keys.
Coming back our luggage was at the Pier and we simply went through a Custom and Immigration check and went out the door with images of our Amazing Alaskan Cruise!
An easy and painless experience!

The staff here is super friendly and everyone knows the drill! Even with two ships in turnaround mode, they are very efficient and courteous to the max. Would never hesitate to leave Seattle from this pier next time.

You really don’t realize how huge this cruise terminal is from the outside till you get inside ready for embarkation, didn’t have to worry about parking thanks to Über. Once we were drop off there were a lot of help there to take your lugger to get tag and check in, once inside there are so many staff /​employees there to guide you and answer your questions health forms needed to be fill out then, then you get in a long line which was moving pretty fast to go upstairs to security check boarding pass and passport please, next to the widow to get your cruise ship card a map and other info. All along this process staff there were telling you bon voyage and have a great trip. This size of this terminal may be the size of a airplane airbus 380 hanger so almost 5,000 pass through here. a course not all at the same time, Embarkation and Disembarkation here was easy, fast and stress free.

We have used a number of cruise terminals around the country but, i have to say this is one of the nicest. We were cruising on Holland America and arrived early in the morning. There were a number of local employees around outside as well as inside to help guide you through the check-​in process. It was easy and smooth to go through security and get checked in. In short time we were on our way over to the waiting area. The waiting area was clean and the chairs were comfortable. There is a nice view out of the very large windows on the side. They really make it easy to get you ready to enjoy a vacation.

This is one busy hub! The first stop for a number of cruise lines preparing to head to Alaska, Pier 91 is full of cars, fumes, people coming and going, all with vacations on their mind and wondering how long it will take to board their cruise ship.
It’s a wacky place and a necessary evil.
Now if the process of boarding could be as lovely as the cruise, that would be paradise!

All aboard!
This cruise ship terminal is easy to come in and easy to leave. They have really made things simple for guests traveling on a cruise. They have many employees in vests around to answer any questions or show you the way. When you are getting dropped off, there was someone there immediately to help with our luggage to get it on the ship. Once inside of the terminal, the security lines went fast and easy.
Once we returned, it was easy and simple yet again! Customs agents were quick and friendly. It almost seemed a little to simple going through customs. Once outside, there are plenty of cabs and shuttles to take you anywhere. If you have any questions, there is always someone there to help out.
It’s nice to have a little less stress while traveling. They did a great job!

Embarkation was a breeze for us. We’d taken an Über to the port. We were on Royal Caribbean and we should have bypassed the «gold» check in and went to the general boarding… they had the shortest line! We were on the ship within 40 minutes or so from when we were dropped off. I ended up hearing that the system crashed not long after we boarded, however, causing very lengthy delays. After our cruise we were off in record time… under 15 minutes, I think! Staff was very efficient and knowledgeable.

How do you rate a cruise ship terminal? Came here to board the Ruby Princess for an Alaskan cruise and the process was easy. Got dropped off near the entrance of the building. They have workers going around outside with huge carts to pick up your luggage if you decide to drop them off early. They will deliver your luggage to your cabin door when it is ready. I decided to push my luggage in and drop it off myself. Stand in line across the street from the entrance and a personal will let you know when to cross the street. As you walk in there is another line where you drop your luggage off. Have your passport ready. After luggage has been dropped off you are guided to the escalator where you go up and stand in more lines. First you must place your carry ons through the x ray machine and walk through the metal detector. Then stand in another line to obtain your cruise card and you are ready to board the ship! Overall it’s easy and quick experience.

Terminal is sooo close to downtown Seattle and where many of the major cruise ships leave from! All Ubers and cabs know their way here so getting in and out (even in heavy traffic) is super easy and takes mere minutes. Leave plenty of time, as checking in takes at least 4 different lines or stops (dropping off luggage, security, checking in, filling out health forms, etc) and the lines can take up to 20 minutes each (a lot if you have heavy luggage!). One thing I will say is that the staff here doesn’t really seem to understand what an enhanced driver’s license is, which seems to be a common enough thing in Washington state, but is apparently not well known at Pier 91. All in all, a quick and painless process… You’ll be eating at the buffet in no time!