Rite Aid

The pharmacy never have prescriptions done on time and when you do go to pick them up, they take their sweet little time have it ready! SCREW THIS PLACE! I moved my prescriptions to Safeway!

This is the worst Rite Aid ever. I’ve had bad experiences over and over, but I keep going back. I guess because my prescriptions are all on file here and it’s a lot of effort to move them, and it’s close to my house, but here are just some examples:
— Cashier at the pharmacy has given me major attitude and has horrible breath –unbearable.
— Mistakes on medication fills
— My prescription refills are NEVER ready on time and for no apparent reason
— The line in the front is always long
I hate going here.

Sitting here in this hell hole waiting for my rx to be refaxed bc ‘they never got a fax’… the attitude this dude at the desk has .like I’m an asshole for needing my medication that day… I would’ve picked it up before I ran out, but when I do that I get the third degree… even when we were picking up Prevacid for our infant. Holy shit, guys! You suck more than I ever knew things or people could suck! Over and over and over you screw me, and not in the fun way! Why must u be so shitty? Why must your location be so convenient and proximal? I hate you.

This place is a nightmare. Customer service is awful and the cashiers are slow and never shut up.
First time I came for passport photos and they tried three times. They came out tinted blue, then green and then pink. They told me the pink ones would be fine. What the heck? Of course they wouldn’t be.
The second and third time it was on my way somewhere and I guess last night I was in a hurry and thought the last two times were isolated incidents. Apparently not. One cashier was soooooo slow and she wouldn’t shut up! The cashier next to her checked four people out in the time it took her to check one person out. I left her line for the other cashier. He was quick but he did say hello, thank you, have a night night… Nothing
They also are not well stocked and many shelves have empty spaces.
I definitely won’t return for a 4^th visit.

Why is this place still open. the cashier is like 100 and slow as hell. Lines are long, customer service is horrible and The Ceiling is on the verge of rotting out n caving in. Remodel or just shut it down. Can’t believe they are allowed to sell food here, where is the health department?!?

This location is near my home. I spend the most time at the location near my office. I’m a bit of a drug store addict and spend lots of time in them.
It’s taken me awhile to warm up to this store. I’m not sure if there was a change in management but it seemed like there was because a number of things changed. First, the cashiers used to be ridiculously slow. Now, I feel like they fall within an acceptable range. Second, customer service used to be lacking. Now, when I go in, it’s more likely that as an employee walks by, they will ask me if I’m finding everything okay. Third, the pharmacy had a few characters in it. I have noticed they have improved recently.
Parking is always a bit full because they are between Fitness Evolution and Ross. Additionally, Wendell’s Licensing is located inside.
I’m part of the rewards program and get 20% off regular prices. Recently, I found out they have a phone app and I’m in the process of trying that out.
It’s still not my favorite location but I feel better about coming here because of the improvements.

Wow! This place is the worst place I have ever been in Seattle. I called here today looking for the preservative free flu vaccine. When I asked the pharmacist on the phone he didn’t know what I was talking about. Funny, since on the Rite Aid website it says that preservative free flu vaccines are available by request. I explain what’s in the shot. The guy still doesn’t understand. Says something incoherent and almost hangs up. I quickly speak up and ask if it’s the one I want. He says yes and abruptly hangs up. Ok… So my husband and my 9 month old son drive 40 minutes to get there because we were desperate to get the shot (everyone is sold out). We get there, and there are lovely crack heads coming in and out of the drug store. I know this is Aurora, but this was particularly bad. I ask a woman at the counter about the shot. She says she that both shots are preservative free. WRONG! Then she admits later that she doesn’t know for sure. She gets the pharmacist. He comes over to the counter and yells at me while I’m sitting down with my son. He tells me he talked to me on the phone and that it is preservative free. I don’t say anything… then all the sudden he says, «well in America I am pretty sure they don’t put mercury in the shots anymore». Wow, I love your confidence Mr. Pharmacist. Then without me still not having said anything, he says, «Just go to your doctor, if you aren’t sure. They’ll do it. I am not sure what’s in the shot.» I spoke up for the first time, «My doctor doesn’t administer the flu shot.» He began to tell me that my doctor does. No, no, no she doesn’t. I wouldn’t be there if she did. My husband comes back from using their bathrooms. I tell him that this pharmacist has no idea what he’s doing, and was a complete jerk to me. He still is willing to talk to him. The pharmacist began yelling at him and telling him he wasn’t sure about the shot. So my husband told him that the bathroom was out of soap and that’s inexcusable considering they sell soap and that this place has a PHARMACY in it. You know, a place people go to with compromised immune systems. The same place where this f*** face takes a leak. And then doesn’t wash his hands when he opens the door to the pharmacy counter. MMM. Yum!
We left. Obviously. There was also a shopping cart blocking the entire exit door.
When we found another place to get the shot, they were HORRIFIED that this guy is a pharmacist. His license needs to be revoked STAT!
Additionally, the shot was stored at room temperature. Which is a serious no no with flu vaccines. It spoils them…

Oh my goodness, this store is horrible. First, after 15 minutes of looking I discovered they did not have what I was looking for. No big deal, it happens. But this store man… it is like the seventh level of drugstore hell. Messy and poorly organized, it prolonged my search by at least ten useless minutes. Wandering the aisles revealed no one to offer assistance. There was one dead-​eyed cashier, with a line of eight lost souls. During my search, one person was rung up and two more got in line. To top it all off there was an overwhelming odor of someone playing «Hide the Dirty Baby Diaper in Aisle Four». Stay away!

I have relatives that live in another state and they send me money so I have to constantly use the Western Union at the store. EVERY SINGLE TIME I go, their Western Union it isn’t functioning, and their employees are absolutely horrendous — I CANNOT stress this enough! If you go into Rite Aid expecting good customer service, you’ll be GREATLY disappointed. There’s an immense lack of interest for their jobs and for their customers. I WILL NEVER GO BACK TO THIS STORE AGAIN.

I’ve picked up a couple of things while exiting the licensing counter in the back of their store. And one time was enough. The prices are higher than at Walgreen’s or Target and the staff was less-​than-​friendly. I waited at a register while two employees held a conversation about their weekend plans. A few moments passed and it wasn’t until I walked over to them was I directed to another register to check out. I nearly left without purchasing it but I had been to two other stores before in search of it.
Bottom line… Wendell’s is worth the visit, Rite Aid is not.

I grew up in the area and this place was great when it was PayLess back in the day. It has been several drugstores since then but this Rite Aid takes the cake. Ugh. Its horrible! Slow service and rude incompetent employees. Once the clerk was going so slow to ring me out for a pack of gum and some aspirin it was intolerable. He would pick it up, look at it and read the back of it, set it back down on the table, look at the register and then pick the item back up and look again, then pick up the scanner and just hold it thinking about his next move. Took him forever to scan a single item so I asked to speak to the manger– you guessed it– he WAS the manager so I straight up asked him if he could please accommodate me by going faster as I had an appointment and my quick run in and out for aspirin (already had a pounding headache) turned into a 25 minute fiasco as I had to wait in line forever to have my turn! So I vocalized my complaints and he barked at me (in front of other complaining customers, I might add) that I should just relax and calm down! I am sorry, I was dealing with serious family problems and he had no idea what was going on in my life so I said what I had to say to him and left without my goods. I never have been there again even though I live next door and the best part is that I never have missed it! Worst customer experience that I have had in Seattle. Hope it goes out of business ASAP!