Safelite AutoGlass – Seattle

’64 Thunderbird never looked better! I do all my own work. As a rule nobody touches this car but, I needed a leak-​proof installation with no risk to my car’s finish or interior, so I thought I’d test their warranty and service. Perfect. I would return, and I did. They have also replaced one truck windshield and performed one rock chip repair for me. Everything from materials to customer service is top shelf. I would adopt their model for my own business, it was that impressive. I have had both in-​shop and my location services. For my next glass job I will be calling them again.

Above and Beyond service! From the original phone call to the work being complete. They were extremely friendly and efficient and fast. My car was at Matson port and they zipped over there and replace it ASAP! They were awesome.

I had my window fixed by Donald, who was AWESOME. Super easy, painless, they came to my work and did it while I was in the office. All I had to do was come outside and then pay. and Donald was so nice! Thank you– I will definitely be coming back… and with a Jeep Wrangler, I’m sure you’ll see me quite often for windshield repair :)

Any service business like this is only going to be as good or bad as the person you work with. It’s really all I have to evaluate; I assume the machinery all worked just fine! My Safelight technician in Seattle, Sean, was thoroughly professional and courteous — and not in that over-​the-​top sappy, syrupy way you’d get from some barista — kept me in the loop at all times and was prompt. No surprises; great service, no surprises. Couldn’t be happier; one less hassle for my day.

I was selling my car the week I called Safelite. I needed a Mobile technician because I worked until 6 and my son had activities in the evening. The technician from Seattle store came on-​time (Eric) and installed my glass. On my way home that evening the seal on the drivers side came off and was flapping in the wind. Scared me. I went to adjust my rear view mirror to see if anything came off and it was busted. So this guy, Eric, didn’t seal the window correctly and broke my mirror. I called Safelite and they needed me to come into a shop because all technician were busy until next week. I was selling my car so needed to take of it. I went to Bellevue and the nice gentleman explained that they needed to call my car dealership to order the mirror because it was not in stock. That day they fixed the seal. I followed up about 3 times until I found out my mirror was in and traveled once again to Bellevue to get my mirror. Not sure why they didn’t ship it to me. I had to wait on selling my car until I got this done. I talked to the 4 different people about getting my «Mobile Technician fee» refunded since I basically had to go to the shop 2x. Well that was a run around and they basically send a check would come but it never came. Actually if I go the check, I wouldn’t have been as upset and wrote this review. It was too many things and too many times I had to follow-​up verses them following up.

A huge THANK YOU to Justin Boedighelmer and his team at Safelite Autoglass in Seattle.
I was on a business trip from Portland and my Subaru Crosstrek was broken in to while in a covered parking garage at the downtown LaQuinta Inn but that is a whole different review.
Kudos to my AAA Insurance company and Safelite Autoglass for getting my window replaced on short notice.
Safelight kicks ass and balls!

I made my appt through Geico to have them come out to my building and do it, but decided to move it up to same-​day to make sure it didn’t crack further. They were friendly and helpful on the phone doing that, I was there getting it fixed in under an hour.
Justin B was my tech (also, it seems, the owner?), and the nicest guy! He came out personally to tell me how my window repair would go, and warn me there there was a small chance it’d crack further (it didn’t). He came back to warn me that it may still be visible, and wanted to make sure I had the right expectations. When he was finished, he personally took me out to the car to show the work, and even left a can of window cleaner for me.
I wouldn’t think that getting my windshield fixed would be the highlight of my day, but there it is. :)

Not happy to be here here but they sure make it better. Clean. Friendly. Keurig coffee maker. Granola bars. Charging station. Can’t ask for a nicer waiting room. I’m impressed.

Oh Safelite. How I love thee…
Location worked out great, 2 blocks away from Costco and some great lunch spots. Made reservation and locked in price quote online.
Friendly service, clean and comfortable waiting room with free refreshments (above and beyond by my experience), speedy service, and free can of glass cleaner out the door.
Bonus: If you need new winshield wipers, they sell them cheap and will install them for free!

Very friendly service. I have a chip repaired somewhere else, but start to break. They recapped the chip on my windshield with no charge! Super nice techs!