Savage David OD

My first clue to stay away should’ve been when I called to make an appointment and they had several openings the next day. And the day after as well, implying that these weren’t cancelations but that they don’t have tons of customers.
I waited for over an hour in the exam room and I could hear two people talking casually to each other. It only occurred to me after about 30 minutes that one of the people chatting was the OD! There is caring about patients and having a good bedside manner and then there is being rude to other patients who have been waiting to see you.
In terms of the care, I’m giving two stars to be nice and because if you are desperate, they can probably get you in the next day. David Savage did not help me with my dry eye problem and despite a 10 year history of other ODs telling me I have a very severe dry eye problem, he didn’t think I have an issue. I was also able to convince his assistant I did not need a refraction (the part of the exam where they test vision for glasses) because I’d had an exam three months prior and my insurance wasn’t going to cover another refraction so soon. I couldn’t convince the OD who insisted he give me another one. I guess he just wanted to make extra money off of me. They also messed up the billing with my insurance so badly that I ended up just paying a few hundred dollars out of pocket to be done with the entire situation.
I only learned later (thanks to Unilocal) that Pac Med is not really the place you want to go for medical care if your insurance covers other hospitals. So, I don’t recommend this place overall.