Ted Zollman, MD

GREAT doctor. I’ve been with him for almost ten years. Very professional. Answers all questions thoroughly. He also did cataract surgery on both eyes, with perfect results.
He was recommended to me by a friend who is a doctor and knew his practice over the years. In other words, he’s a doctor’s doctor.
I have zero hesitation recommending him. In fact, I followed him to his current location from another location a bit further away. I’d drive a long way to see him if I had to, which I don’t.

I was referred to Ted through Country Doctor in Cap Hill. Right off the bat Ted comes off to me as condescending and arrogant. I have no insurance and had gone straight to his practice after getting off work so my clothes were a little rugged as I am a carpenter, those are the only reasons that I could figure why he seemed to have a problem with me, so I made it a point to hint to him that I had just gotten off work hence the attire and also that I would be paying cash for any services that day. Ted completed the procedure successfully and for that I suppose he got the job done but throughout my entire experience with him I found him to be cold and for lack of a better word, a complete asshole. Maybe he’s a great doctor, but regardless of whether he is or isn’t, me and my eye will be taking our business elsewhere.

I wish I could rate the office higher, because Dr. Zollman was everything I expected and more, but I have to knock off a star for the poor customer service I received. I also saw Maria, who checked my contact lenses – she suggested I try a different brand for better reading. She said at my appointment that they would be sent to my home the following week. Nothing arrived the following week, so I called on Friday and was told they weren’t in yet, but that they would come to the office first and they would call me. I could THEN decide whether they would be sent to my home or if I would come in and pick them up. That wasn’t what I understood, but whatever. They said they would call Tuesday or Wednesday of the following week when my lenses came in. I have no idea why it should take 10 days or more for a pair of trial contact lenses to be shipped, but again, whatever. Surprise – I received no phone call Tuesday or Wednesday. Again, I took the initiative and called Thursday and was told the lenses had come in yesterday; apparently the office was too busy to let me know this fact.
This was my first experience with this practice and because of the customer service, I really have to question whether I’d go back a second time.

The first time I visited Dr. Zollman was on January 1^st. On my way from the Swedish ER to his office on 16^th, I was bravely masking my panic by discussing eye patch (bedazzled… obviously) and glass eye color (green… cool to have one blue one green… non?) options with my friend Amy.
So, the panic was that I might have a detached retina (therefore potentially losing sight in that eye). While I was waiting for four hours in the ER (got to hear all sorts of gross symptoms of the 96 year old on the other side of the curtain… ick!), the ER doc was trying to hunt down the on-​call ophthalmologist… he never answered his pager. Dr. Zollman kindly agreed to come in to town to see me even though he wasn’t on call… On New Year’s Day!!! What a guy!
He was super kind during the exam, and explained what was actually wrong with my eye… a burst blood vessel inside the eyeball causing blood to float around in there and making me see lots of black spots. Apparently it’s not uncommon with nearsighted people. I went back to see him a week later, and Dr. Zollman was just as nice as before… taking the time to answer all of my questions. Overall, he has a very reassuring demeanor, and is very professional, yet approachable.
If one of my eyes happens to fall out or something equally terrifying happens with my vision, I’ll be calling him again. But for now… there’s no need to panic. Whew!