The Hope Clinics

I went to the Snohomish location and it’s a very, very «divey» office. In fact shady might be a better description. It looks like they found the couches in the waiting area at the Goodwill, but I don’t think even the Goodwill would sell couches that dilapidated and worn out.
A lot of these reviews are about medical records. I actually took my records with me, on a CD, but the doc never even looked at them! He asked if they could hold onto them because he wanted to look at them later. I was really hesitant because that’s my only CD but I agreed and asked that they mail it back to me.
That was over three months ago and every time I call I get a general message center for all of their 5 clinics. I’ve looked all over the internet and can’t find a direct number for the clinic I went to. I’ve left several messages and haven’t received one call back. The clinic is roughly 45 min from my house and a drive to the clinic appears to be my only option.
Most businesses want you to be able to reach them. They have email, phones at every location, etc. I’ve never had so much frustration trying to reach an actual person, at an actual business — and this is a doctors office?!?
Here’s hoping that Hope Clinic gets it together!!! …and if someone from their offices reads this pls msg me!

This place is a huge scam, this is suppose to be a health clinic?
Dirty entry, dirty lobby, dirty floors, dirty bathroom & the doctors office was shabby & dismal.
I am a first time patient & was told this place could help me.
All they want is your money, go anywhere else for this medical marijuanna card.
They never told me to bring in my medical records, which I did not have when I arrived.
They tried to get me to pay $ 40 for them to get my records for me.
Why did’nt they just tell me to bring my own records in?
Because they want to get as much money out of you as they can.
This place is a joke & even wonder if they are a legal business & are the doctors licensed.
BIG BEWARE. Don’t waste your time or money.
i did not recieve my card the day of my appointment & left dissappointed.
I asked about the new law & they acted like they knew nothing.
Guess that’s because the young girl at the counter could’nt explain the very law they are using to issue medical marijuanna cards for
I ended up going to my regular doctor & he had no problem writing me a green card for medical marijuanna.
Folks, you don’t need to go to a sketchy clinic like this.
Go to your doctor, he will write it for you at no cost since it was just apart of my of my visit.
I have recently read about the new laws on Marijuanna for medical patients.
Read them if you are a medical patient.
I think this place will be shut down as I understand the new laws. these type of clinics will be illegal & your green card MIGHT not even be valid when the new law takes place 7 – 2015
BEWARE & DON’T BE SCAMMED.
It’s run by a bunch of kids & no one knows whats going on behind the counter.
Bad vibes all around.

Not satisfied at all… it has been a nightmare getting replacement authorization… simply lost mine… have been waiting weeks for dr… wasnt told dr. No longer is on staff with them… make a long story short. not organized… staff doesnt communicate or return phone calls in timely manner… due to finances i cant go elsewhere and am stuck getting meds from 2 dispensaries due to my misfortune of losing card…

Scam. I went there in 2012 when it was $ 40. Now they want $ 75 but won’t give you the card without medical records which they fail to tell you when you inquire and wait for 90 minutes to see a lame doctor? Who I guess isn’t really a doctor or they would give you the paper. Then they say the laws have changed and why don’t you just get recreational. Then they want $ 50 for seeing the idiot who looks ill who said he would give me a temporary card for a month and when I questioned him he changed his mind. This girl place is a mess. I just came from California where it’s $ 40 and they give you the permission on the spot.

If I could leave zero stars I would. To start, I’ve had an MMJ recommendation for three years, so I’m not new to this stupid game. My most recent recommendation expired this month, and Hope Clinic left me an insane amount of voicemail messages reminding me to come in. I wasn’t sure if I wanted to pay them money now that cannabis is legal, but after numerous (and I mean numerous) phone calls I finally broke down and made an appointment. I brought in the same paperwork I’ve brought for the past three years. Upon arrival, I was informed that my appointment was not in the system but I could schedule one in 2 hours. I had already driven across town, so I was fairly annoyed that they had lost my appointment after bugging the hell out of me to make one, but I sat down, filled out my paperwork and waited. At this point the creepy middle aged woman wearing sunglasses (indoors on an overcast day??) who couldn’t find my appointment in the system fiddled around with my paperwork. She came and sat down beside me to inform me that I had none of the required paperwork. Then it got weird. At one point, when I was clearly not listening to her any more, she took of her sunglasses and told me to look her in the eye when she’s talking to me! I felt like I was back talking to a nun in grade school! As she was rambling about the changing regulatory environment and how it may have been easier to get a recommendation in the past but it’s not anymore and it’s not their fault they have to make sure they’re covered… BLAH BLAH BLAH… I finally had to cut her off and ask if she could please just tell me what paperwork I need. She said I needed a doctor’s diagnosis of my condition requiring MMJ. Which was the whole reason I was there! The previous two times they at least had a nurse practitioner on staff that had some level of medical training and could look at the scars on my hands and write out the recommendation. It didn’t used to be this stupid.
This whole thing is a scam at this point. This isn’t a clinic… they don’t do any clinical work other than taking your money and making sure a real doctor already did the actual diagnosis so their asses are covered when they hand you a legally worthless piece of paper. They used to at least be able to give you an assessment on the spot. Apparently they don’t even do that anymore. What a gig. $ 75 plus $ 40 for them to retrieve your records just to rubber stamp the work already done by a real doctor. Well played Hope Clinic. I’m going to go back to my dealer or a recreational store. At least they provide an actual service when they take my money.

Make sure you bring your own medical records. Even if you pay to have the clinic get them, they won’t. That way they can charge you again at renewal. Felt like a scam to get more money out of afflicted people. Tried calling the owner but reached a full voice mail that I couldn’t leave a message. Not very professional and certainly not the way a veteran should be treated.

Usually a professional process.
This time my time has been wasted.
Made an appointment by phone for 3:15, it’s now 4:45 and my name has not been called.
Parking in area is limited to two hours. Going to have to re-​park before seeing the dr. To add to the level of un-​professionalism I overheard the front desk discussing my disability to each other not realizing I was still in the waiting room (almost 2 hours) now. Don’t bother making appointments because you’ll be in queue behind the walk-in’s waiting for 2 precious hours like me. What’s the point?

You go in and see a naturopath and he’ll write you a temporary script for 3 months. If you pay an extra $ 40, they’ll contact your medical practitioner on your behalf… however you’ll end up having to fetch your own records anyway (they gave my medical office the wrong fax number and never bothered to follow up when they didn’t receive the records) and no one will ever get in contact with you.
Bring your own medical records in advance, expect a long wait, and don’t waste your money on the $ 40 convenience fee to have your medical records retrieved for you.

I made an appointment and brought my wife into the University district clinic yesterday to get her authorized for medical marijuana usage because of multiple back surgeries. We arrived right on time, but found the room full of people and I was told that even though we had an appointment, we’d have to wait our turn? They had a very nonchalant attitude about this and their reasoning was that everyone has to wait when they go to the doctor? My my wife is currently forced to use a walker and finds it very painful to sit down for any length of time, but we had driven an hour to get here and this was probably our only option on a Saturday. Once we got in, the process went quite smoothly, but they really need to work on their scheduling and customer relation skills

Very professional, courteous and timely.
I went for long term back pain, Its fantastic to not be dependent on NAISDS, muscle relaxers and other pain meds.

I got my original authorization about a year ago and needed a renewal. When I went in I discovered that first there was a difference between there office hours and the hours when the doctor is in and then, when I saw the doctor’s calendar, in small type, it turned out that there was a typo and that instead of 11 – 4 it was 11 – 1 Everybody makes mistakes but when you are a business you find a way to make it up to the customer. They didn’t seem to think that was very important and just told me to come back. Very unprofessional.

I felt comfortable going there. I was informed about how to use everything. The level of pain in my back, neck and foot have significantly decreased from the tincture. Very friendly place. Custer service is awesome

Very helpful and kind.
Professional and quick service.
The prescription helped my friend pass a painful kidney stone without relying on dangerous addictive narcotics.
Let’s hope the new laws don’t mess things up for the serious medial marijuana patients and clinics.