The Mailbox Guy

David came out and met with us in the evening and explained the whole process of installing the mailbox, getting the USPS to switch the locks, and remove the existing boxes. He showed up on time and brought samples of the colors and doors. We ordered the mailbox that night and David agreed to come on a Saturday to do the installation. He showed up on Saturday morning and installed the unit perfectly. All the boxes were labeled with our addresses and the keys were delivered to us on plastic key chains which was a nice touch and convenient. I would say we were all happy with his performance and the finished product. Keep in mind that it’s up to the USPS to come out and switch or install the locks and that can take some time to complete.

I would give him zero stars if I could. I was on the schedule for a Wednesday he didn’t show or call I had to email him, he said he would be there on Thursday NOPE, but he did manage to call at 6pm. He told me he would definitely be there on Friday before lunch and you guessed it NOPE, not even a call to say he would be late so I had to call him and yes fire him. Why would you trust such an incompetent company who doesn’t even have to common courtesy to show up or even call the person they are suppose to provide a service for. That’s what is wrong with companies these days they think they are doing us a favor by actually providing a service and if they do what we hired them for on time then we lucked out and we should be happy and grateful that the company did what we hired them to.

My 13 neighbors and I needed a new cluster box. When I initially phoned the business, the mail box was full and I was unable to leave a message. I then emailed them, asking for a bid. They replied with an apology and a bid. The neighbors and I then had a couple of questions which took repeated emails over a couple of weeks to have answered. Dave was not very responsive. I should have chosen another company at that point but I liked the box they installed a block away so kept at it. Our box was finally installed (after having the installation date postponed a couple of times). However, he did not leave us the keys for the parcel lockers! It has been a month, 2 phone calls, and 2 e-​mails later and still no keys! He seems too busy for our small job. He was non-​responsive and failed to follow through on promises. If he is so busy, he must not need the business so I would recommend that you do not contact him.

This is a mailbox services company that installs large multi use postal, industrial styled mailboxes for corporate /​residential clientele. My experience with a recent installation at one of my residential properties has been horrifying.
After contacting, and beginning to work with this company, it’s representative Dave Huston has become highly unresponsive and unhelpful. I wouldn’t recommend this company and encourage everyone else to use another company when considering a move from conventional mailbox service to industrial boxes, find another company.
Avoid using:
Dave Huston