The Shop

This place saved my life today! I came in after I had colored my hair by myself and Cameron was so helpful and patient with my damaged hair. She did a really good job fixing it and I now have super cute hair cut :) Thank you Cameron!

The Shop is THE spot to get a haircut! This place has such a cool vibe! I call ahead to get my name on the list. I am particular about my hair, mostly my fade, and always get a sweet cut! For the location, money, and cut there is no other place I go!

If you are looking for a cheap hair cut that looks terrible, look no further. I used to go here for a cheap quick cut (not sure why) but I wont be returning because the quality of hair cuts have gotten so bad, going here is just not worth the risk. Not to mention the odd walk in only policy. Dont waste your time or money on this failing establishment.

I started coming here a couple years ago when I was still in college. It was good can’t beat the price and I also had a low maintenance style — long curly hair that I mostly got trimmed or took and inch off no layers etc. Now though I have a shorter more complicated cut and now after last time definitely won’t be returning.
Last time I went in (approx 5 months ago) I wanted a little length taken off and the layers shortened up around my face as they had grown out. Explained the style that I wanted and said specifically that all layers needed to be able to go into a top knot (so nothing too crazy short). The stylist I had clearly misunderstood as I ended up with severe shelf like layers which is incredibly noticeable on the curly hair. Easily one my worst hair cuts. I went home incredibly unhappy and later called to see if I could come back in and get it fixed. Luckily they had someone on staff that was better with curly hair and he fixed it as best he could. There were no additional charges and even though it was fixed I felt let down.
As someone who has curly hair I struggle greatly with trusting someone to cut it correctly as I’ve had some bad cuts. That combined with long wait times that have increased exponentially over the years I’m not so keen on the place any longer. I’m ready to pay more to have my hair looking great and not just ok out of price and convenience.

If I could give a rating on just the haircut itself, I’d offer ⁴⁄₅ stars. Bri did a great job and was pleasant to speak with. Great style and décor, with a quality cut for a good price. Sadly, The Shop leaves me rather annoyed; I called ahead and was told the wait was 20 – 30 minutes. When I arrived 25 minutes later, I checked in, and the guy at the front desk dismissively said it would be a bit longer. Ultimately it was one hour and ten minutes after I called when someone was finally available to cut hair. The gentleman at the front desk acted as though I inconvenienced him by calling ahead and arriving on time. I simply do not understand why appointments are not offered. I would HAPPILY PAY EXTRA if I could set a time and get my haircut. The concept seems foreign to this establishment, and that is sad. Hopefully we’ll get a barber shop on QA that takes appointment soon!

I came in to the shop and was immediately greeted with a smile and professionalism. The manager Ashley who is also my stylist, always remembers my haircut preferences and is always pleasant to me. She also gets me out of there in about 20 minutes. I highly recommend the shop, and if you want to be taken care of ask for Ashley. #satisfied customer

MARIO! The 5 stars go to you! If you want an amazing haircut and awesome customer service ask for this guy. He is knowledgable and passionate.
I have been searching for a stylist in this city for over 3 years. Found my guy!!!
Mario ALWAYS trims off exactly what I ask for. He doesn’t get scissor happy and ALWAYS suggests the best products to use. Thanks to him my hair is stylish and healthy! I am able to style my hair the way I want from his product recommendations. If there is a wait time at this salon I can guarantee he is worth the wait.

Five stars for Heather at The Shop on Queen Anne. Great with cuts, color and service. Hurry in to see her before she goes on maternity leave. Congrats Heather. :-)

I thought the concept was walk-​in! I stopped in and was asked if I called in which I hadn’t. The recommendation is to call at least an hour before… I’m better of finding a salon and making an appointment. I’ve had my hair cut here and I’d say it was okay — I did not call ahead in this case

Ashley is always so cool and remembers the haircut I like. My hair has some qwerks, so it’s lovely that she knows them and cuts my hair so they won’t be a problem. It is so hard to find a quality haircut at an affordable price, so I’m so glad I found The Shop and Ashley!

My family stopped going here. My boys have been nicked too many times behind the ear and left with horrible looking haircuts. My husband had a bald spot after the guard fell of during one of his haircuts. Consistently poor haircuts and service.

The service has fallen to such a point that I don’t even bother any more.
I called ahead and put my name on the list, they said it would be 90 minutes. I arrived 80 minutes later only to have to wait another 90 minutes before my haircut.
The stylist told me that recently one of her colleagues was fired for stealing. Awesome.

This is my spot! I always get a clean cut, and I have had almost all the barbers there. I understand why people are upset about waiting, but for me it’s not a big deal. I just look at the list to see how many people are before me.

I did not have great experience here, i feel kirkland is far better location where i usually go. hair stylist smelled of smoke, seemed irritated and impatient when i wanted to go a little shorter on a few places. kirkland location is solid, i always go there.

The worst barber shop we have ever been to. As many other reviewers have stated the call ahead to get your name on the list situation does not work here. We have called ahead and still had to wait another hour once we arrived. Today was worse than last time.
We showed up and they said it would be about 15 minutes. We waited an hour and a half. During that time we watched the barbers do their job and only one of them seemed to know what they were doing. One of them even had someone come back in 15 minutes after he had left and said he needed it fixed because of how bad it looked.
I would suggest looking elsewhere for your next haircut.

Might be alright for a simple trim or men’s cut but do yourself and your wallet a favor and go elsewhere for anything you feel is more technical.
This is probably a no brainer for most people but I learned the hard way.

I always get my haircut here. I’ve had a different stylist all but 3 times and I have never had a bad haircut. They always take my ideas and cut them perfectly into my hair. My one wish is that they would be more consistent with washing. Some people do it but most don’t. I don’t know if I need to ask because it’s always hit or miss as to whether they will wash it. But I love the cuts and the entire staff is super friendly.

I have visited several times for haircuts. They do an okay job on a buzz cut. It’s a good price and normally fairly quick. Yesterday I went in at 2PM without an appointment and expected a long wait. It was 2 hours. The woman working reception pointed out two stylists would be free shortly and I was the only person in the waiting area. If the next people on the list had not arrived, they would take me next. Both stylists finished in the next 5 minutes.
For the next 15 minutes I watched them wander around the store and the receptionist stare at her phone. Several walk ins came in and it was clear I wouldn’t get a hair cut today. I felt ignored by apathetic staff and won’t be going back. Several other reviewers have noticed a similar attitude.

I went to this salon because my husband had gone here a few times and he liked how his cuts came out. He said the place was great and says he will go back again. I just wanted to cut some corners and hopefully get a nice cut and color for cheaper than some of the other salons in the area.
My experience was not bad, as mostly everyone there was nice to me. I was nervous to go here because it seems like more of a men’s barbershop than a salon for women. I left feeling confirmed in that gut feeling.
My situation was this: I called ahead to find out how long the wait would be (since you cannot make an appointment — which, in my opinion, is actually very convenient). They very nicely put my name on the list so that I didn’t have to wait much once I got there. As soon as I walked in, I just had a feeling this salon was not going to work out for me. It was filled with mostly men getting quick cuts (rightfully so). I felt sort of out of place.
When it was my turn, a very sweet girl called out my name and took me back to a chair. When she asked what I wanted, I told her I would like a shoulder-​length cut with lighter color and highlights. She gave me a panicked look. Right then, I knew I would not be getting my hair done that day. She nervously told me that she doesn’t do color, at which point I thought: «Well, ok, surely someone here can help me.» When she asked some of the other stylists there if they did color, a few of them snipped a big fat no right in front of me. She then told me that they do have one stylist who is very good at doing color, but due to some miscommunication, she was not in the salon that day.
So, she walked me back to the front counter to find out when this other stylist would be in next. She and the front desk girl were very nice and apologetic that I was not getting what I came in for. I guess that I should have mentioned on the phone that I wanted a cut and color, but seeing as they don’t accept appointments, I assumed that I didn’t really need to explain what I wanted until I got there.
In summary, I wouldn’t say that I had a bad experience, but I could tell that this salon was just not for me. They didn’t seem prepared enough or knowledgeable enough to make me feel comfortable about getting my hair cut and colored there. However, as I said before, my husband has gone here a few times, and his cuts always look nice. I would say this place is more for men and boys — but that wasn’t really a surprise to me at all.

I was happy with the result the first time I went there, this was 8 months ago.
But lately I have had bad haircuts twice in a row, done by unmotivated hairdressers who gave me attitude the moment I stepped in. No hello, or how are you, just some weird body language inviting me to sit with a cold look! The worst experience was when one of the hairdressers said it sounded like I had a speech impediment because of my foreign accent while I was explaining the hairstyle I wanted! And believe me it wasn’t delivered as a joke, I would gladly take it otherwise… some humor could definitely prove useful in that sad sad place!
I Should have complained but never confronted the issues I faced, I regret the tips I gave! It was never a great job but I settled for it, unfortunately their attitude ads to the misery of the whole experience! I am done with this place!