The UPS Store

I brought two packages there that needed a small piece of clear tape to seal the edges. I asked the cashier if I could use a small inch strip. She tore the piece of tape for me and said she had to charge me $ 1.00. What the heck??? It’s not like I was asking for an envelope. I was frequenting their business with two packages and needed a small strip of tape. You would think she would at least ask me if I wanted to pay for it first rather than assuming I would. I ended up taking my packages elsewhere. It’s the principle that counts.

I asked if I could send a package overnight and the man assured me I could. I then stated that I also needed to have a tracking number. I paid $ 6.60, left and thought, «that was very inexpensive». I went back to confirm he had sent the letter overnight. He looked confused and told me that he had sent it regular delivery and overnight would be $ 39.50. I paid for 2 day shipping ($ 29.50) and received the confirmation number. A few days later I checked the status and saw that it had been sent to a completely wrong address, the zip code was even wrong. I don’t know how this is possible because I handed a label with the address printed on it. I stopped by the office and explained he had sent it to the wrong address. He accused me of providing the wrong address and then said it would take a few days longer to get there, he also stated I would not receive a refund. I waited a few hours and called UPS myself, he had not provided them with the updated address yet. This was an extremely important letter, thus the 2 day delivery and tracking number. The most annoying part of the process was that he didn’t even apologize. I will never go back!

This is a small UPS store in the Bank of America building. When you walk in for them 5^th avenue entrance you take a right and go down the stairs. First business on your right. I think this is a new UPS store because the only listing of this store was on their website. I walked in at 10:30am the week before Christmas and didn’t have to wait at all. The women who helped me was very friendly and got my package away to be shipped with in minutes! Perfect stop for downtown weekday shipping!