Tiffany & Co

I am thinking that the customer service at any Tiffany and Co. is a hit or miss. I entered the store with my friend who was dressed professionally and we were just looking around. We were greeted by the security there. We browsed for a few minutes and once I decided what I wanted to try on we were greeted by a nice gentleman who was more than willing to assist us. He showed me all the rings I wanted. Even after he showed us two rings and he figured we wouldn’t be buying, I forced him to show me another ring. It’s their job. Whether they like it or not and whether I buy something or not. I got to see the ring and it was a beauty.
We returned the next day and we were not greeted at all from the 3 employees that were behind the counter upon entering. I find humorous how people who are mostly servants to those purchasing want to act like they own the store. I never fail to get a laugh from this attitude. Anyway, my friend was approached by a nice guy who ended up helping us. The two women present were just engaging in conversation ignoring everyone who walked into the store. I picked out my ring and the nice man showed me the sizes until I found one that fit. He was helpful and was able to make our purchase overall pleasant. The women can be heard snickering probably about how bad is it to wear rayon/​polyester suits and having to work for the company they can’t even afford. I know honeys it must be bad watching other women being treated by their boyfriends and not having to resort to admiring expensive pieces of jewelery you yourself can not and will never afford. Haha. I have a laugh, thank you.

I love Tiffany and Co! I love coming to this location! Everyone is always nice and helpful. Their jewelry prices aren’t too bad. They always offer me ice water whenever I go in. I’ve bought plenty of items at this location. Would recommend.

I really enjoy a Tiffany & Co experience. I have been a frequent customer of their’s for many years.
Quality, with customers service the way it should be.

I left extremely disappointed and ended up purchasing from Tiffany’s in Vancouver instead. Thanks for nothing, lady!
The store opened late. The woman «helping us» didn’t seem interested in helping us at all!
I was looking for a «Return to Tiffany» key. She claimed their stock was low due to a busy Christmas season… fair enough. However, she seemed unfamiliar with the product and I had to continually show her what I wanted online on my phone because she couldn’t locate it in the store. Once I found what I was looking for in the showcase, she didn’t offer me a chain to try the keys on! Seriously. I’m holding the keys up against my neck with my frigging hand in the way trying to imagine what it would look like hanging from a chain. Epic fail.
Simply terrible.
In Vancouver, I was offered different lengths of chains to try and they put the key on for me. I’m pretty sure that’s standard practice…
Take notes, Seattle.

This company is an inspiration. With philanthropic behavior, social and environmental responsibility, and spectacularly meticulous product, Tiffany sells jewelry at a standard higher than any. The name has established a Hugh amount of trust within society today. But if you do decide to research this company, you will be even more impressed. Tiffany grades their diamonds with a more strict scale than both GIA and EGL. And with these impeccable diamonds comes environmental respect from countries in full compliance with the Kimberly Process. There is full traceability regarding the mining of their diamonds and precious metals. Even the blue bags and boxes come from forests managed by the Forest Stewardship Council. I haven’t even begun to scratch the surface, which would give this review about an IF clarity grade. Bravo to the company, and this Seattle location in particular. I will always make purchases from this location. I wish I remembered the name of the gentleman who helped me last! But honestly everyone inside is more than accommodating. Thank you!

Seriously, by far the best customer service I have ever received. Consistent always enjoyable, time saving and very much appreciated! Thank you! Would recommend this particular location to anyone. Regardless of a large purchase or small purchase, they treat you like a princess:)

What is there not to say about how good Tiffany & Co is. And this store is no exception. I went in there to purchase a charm for my Tiffany charm bracelet, which by Tiffany standards is a low cost item. I was treated very professionally by Lauren Matney and was even sent an appreciated follow up thank you card. Amazing customer service.

This Tiffany’s location is small but mighty! The store is broken up into 2 rooms and 3 sections: fine jewelry, more casual daily-​wear jewelry, and Tiffany’s new line of leather goods, accessories and gifts. I have an emotional attachment to this place, as this is where my now-​husband and I went dreaming, engagement ring shopping and so forth — and they treated us like family, so it’s hard to be completely unbiased. We worked mostly with Audrey who is sadly now gone. She was wonderful (and so are her replacements/​coworkers) and for the most part (with maybe one or two exceptions), we’ve always felt that the staff here has been very warm, friendly and accommodating. YOU just have to be friendly, outgoing and accommodating as well. We have since made many purchases at Tiffany & Co. and found the service to be fast, professional and very personal. The store is small, so anything that isn’t stocked in store can be ordered free of shipping charges and then picked up with ease and speed. All in all, a fun place to browse, fantisize and be inspired — or at the very least, feel fancy!

I love that they can be the most traditional & classic & also can keep up with the latest of trends & that either way, they always keep it classic, timeless, a treasure forever.
Love my my new thick index finger ring!
Always opt for hand-​engraving.
No matter what you buy here, it’ll last you a lifetime & will get compliments that long as well.
Love Tiffany’s!
My next gift I want to be one of their jewelry boxes!

You can’t find a better Tiffany’s. I would go here over the one at University village any day of the week. I had a ring given to me by a ex-​lover that I wanted to exchange & upgrade to something for myself and the staff were amazing. The ring was purchased in New England and they handled the whole transaction w/​o a hitch. Even though I didn’t have a receipt. Being in my early twenties I know i don’t scream money but they didn’t seem to care. I told them what I wanted and they really helped me narrow my choices even though I was looking at their lowest priced items. I was really impressed.

Im a fan. I feel like this is my Tiffany’s because it’s where we go. The staff is super friendly and I like the location great shops and a Thai place at the top. They have a pretty good selection and you always get a lot of help and assistance with out being pressured.
Tiffany’s is always a great place to shop.

This wasn’t a very big Tiffany’s but the staff were excellent. I actually received an email afterwords from the sales associate thanking me for my business. Talk about fantastic customer service. She also realized I was from Alberta and that I was exempt from paying any tax (9.5%) on my purchase which definitely saved me some money. I had no idea about this so I was very happy that she brought it to my attention. I was sad they were out of the letter «J» on the signature letter pendants as I’ve been looking for it for a while, but at the same time I was very content with the timeless piece I added to my collection. My heart still gets all warm and fuzzy when I receive my little blue box with a white ribbon!

This is the second time I’ve visited this Tiffany and Co. while in town visiting Seattle from Virginia. It’s a fairly decent-​sized Tiffany and Co. store with a large selection of diamond jewelry.
The employees inside have always been pleasant and helpful and are willing to show me whatever I’ve asked to see or try on. This time I tried on a large selection of diamond rings and jewelry from the Metro collection, my fav. Two employees helped me while in here and both were very polite and friendly.

This is the 3^rd Tiffany we’ve visited since living in Seattle; this one had its own feel and we enjoyed it. We don’t live beyond our means but its nice to buy quality pieces now and again. The Men’s selection of watches is the best of any other Tiffany that I’ve ever been too regardless. All the employees are laid back and helpful, not pushy. Laura helped us and our friends on this occasion and we’ll seek her out again when we visit this location.

I love Tiffany’s… you would have NEVER caught me saying that before… until about a year ago when my husband started getting me jewelry pieces from there starting with a gorgeous ring…
Anyways, their service is awesome. I like the branding and packaging. I like that no matter what you get from Tiffany’s, you can be assured that it’s very well made and of high quality. I swing by Tiffany’s probably every month or so to get my jewelry «steamed» when I’m in the area. It’s a 5 minute detour, and so worth it every time.

Got my breakfast then headed to Tiffany&Co!
I don’t know why I haven’t reviewed Tiffany&Co but I have a couple of their pieces and I remember when I first bought them they were very helpful and knowledgeable.
They help me find the right size of ring and a necklace.
No pressure sale people and really enjoyable store!
They do cleaning and polishing for jewelry which brings me to my most recent visit. I was in the neighborhood and I popped in to see if I could get my ring polished.
Upon entering the store a nice lady greeted me and asked what could they do for me, I explained what I wanted and she directed me to the right place.
They usually charge $ 15 per ring and it could take up to an hour due to more items being cleaned/​polished. I did not have an hour to spare but the gentleman in the service desk asked me if he could see the ring, I took it off and he took it in the back 5 minutes later he came back with a really sparking ring almos new again and he said there you go sir free of charge.
That’s when you know they care about their customers,
Definitely visit and don’t be afraid to ask anything

I was really upset with the service here today. I went to get my wedding and engagement rings cleaned and normally it’s no big deal. I turn it in for the five minutes, browse the store, then leave. At this store on this day, we had one woman who informed us snottily that it would be an hour wait for a full cleaning (I just needed the light one) and then left. Then, a guy came and said he could do it (we had been waiting behind some people talking to the main customer service person).
He left and came back much faster than normal, and the rings showed that he had not taken the proper care I’ve come to expect. Then, when he handed them to me, I put them on my usual way and he asks me in a stuck-​up voice, «is that how you wear them?» I said yes (duh) and he said «that’s not how people wear them». I asked if it mattered and he said no with a condescending smile. Ugh! Normally I would have stayed to browse more and see if I wanted anything, but no way. I won’t be returning to a store that mocks me for how I want to wear my rings.

There’s a saying, «You won’t know how to judge the greatest unless you’ve had the best». Well, this saying comes to mind when I think about Tiffany. I’ve found that nothing expresses «you’re special» more than giving that «Tiffany Blue Box» to your special someone.
But, if you think a diamond is just a diamond and gold is gold and value for money is paramount, then you need to stroll past Tiffany’s to a suburban discount store. Also, you’ll most likely never going to be strolling into a BMW dealership either.
Now, if you want to make the maximum impression, get something that sparkles and money is a secondary consideration, then you need to shop at Tiffany. The store layout is straight forward where the front room has +$$$$ jewelry and back room has more moderately $$$ jewelry.
For quality of customer service, I find that walking in as if you own the store is the best attitude. You need to know what you want or how much you want to spend; walk straight up to the nearest sales person and tell them what you would like to see. But, if I walk in and don’t make eye contact, looking down and just browsing the glass cases, most likely they leave you alone to browse.
As to closing the deal, my advice is if it’s a moderate purchase then the downtown store has the best selection in Seattle. But, if you’re going for the big bucks purchase and don’t want to share seems like 10% with WA State. Then, take a road trip to «sales tax heaven» (Portland, OR) and use your savings to wine & dine or make another purchase.

For years I’ve passed by those giant steel doors at Tiffany thinking they were «stay outta here cheapskate» kinda doors.
I finally mustered up the courage to go in one day. Worried I was wearing the wrong attire, I nodded and smiled at the man who stands at the doors. He smiled back. I still felt uncomfortable. It’s as if he’s there just in case I decide to smash glass and run out with a handful of diamonds. It seems kinda paranoid to me… has anyone tried to rob them? Ever? Does he carry a gun? What’s his job title??? Intimidator?
Anyway — I tell the folks behind the counter what I’m looking for as I was there to buy a specific piece. They were so kind as they lead me right to the case. Everything was gorgeous! I learned a little bit about Tiffany history, they let me touch pieces and ask about prices. Not for a second did I feel like I didn’t belong there. I end up buying a necklace.
Later I took it to show off to my boyfriend and he wasn’t sure about it. He wanted to come back with me and browse the necklaces. Having doubts now, I worried maybe I could have gotten a necklace that was slightly cheaper. We go back, discuss the possibility of returns and exchanges, and everything was fine. In fact — upon seeing the display of necklaces my boyfriend agreed I got the best piece! I decide not to exchange it at all and we walk out happy customers.
Just a few days after the purchase I received a hand written letter thanking me for my visit. Kinda nifty! The experience was better than expected. Now I feel like those big giant doors aren’t so scary after all.

The service here is wonderful. I decided to order my groom’s gift and all my bridesmaid’s gifts here. I found exactly what I wanted online, and called the Seattle store to order it. I told them exactly how I would prefer it packaged, and when I needed it by. A few days later I received a personally written thank you note from Susie, the sales representative I worked with.
Before the order went in, Susie had also called me back to tell me the item I ordered was discontinued. So, while they had my full order in stock, if one of the ladies ever needed a replacement, they wouldn’t have it. So, I switched to another item she recommended for the same price. Now, that was nice service. My order arrived on time, and perfectly packaged. Thanks! I couldn’t be happier.