US Post Office

It took them 18 rings to answer the phone, right when I was about to give up. Then, they do absolutely nothing to try and help you, but everything in their power to get you off of the phone. Also, they are not doing their job properly as I filed a change of address request 1.5 months ago, and they sent my sister’s package back to sender 2 weeks ago. Very unfortunate. For people who rely on this branch to forward their mail — beware.

This place is a joke. The people barely speak english. The po boxes offered on the Internet are all of a sudden unavailable. Highly do not recommend.

If I could give a half star I would. This place is a customer service nightmare. The fact I can write this review while standing in line should tell you something. It is 4:00 on a weekday and there are 10 people in line and only one person working the counter. They were supposed to hold my mail for four days. I set up the hold, then they didn’t hold it and delivered three packages while we were out of town. Luckily my neighbor kept them for us.
Then today, two days after our mail ha was supposed to end, I went to the post office to pick it up and it’s still being held. AND they’ve held a package that was supposed to be delivered to say. Of course now they can’t find said package.
This is just the last in a long string of problems with this post office. The one before this? They wouldn’t let me pick up a package that was addressed to me because I didn’t not have my current mailing address on my driver’s license. Apparently my photo on my DL *and* my passport wasn’t enough. The he blamed me for getting upset because he wouldn’t give it to me until I produced something that showed my name with that address. Never mind that the state patrol just makes you change your address in the system and not specifically on your physical driver’s license. I mean, HOW MANY PEOPLE CARRY A UTILITY BILL AROUND WITH THEM TO PROVE WHERE THEY LIVE???
No wonder the USPS is practically insolvent. I’d never use it if I didn’t have to. Run away. Run far, far away.

Good lord this is the most depressing place I’ve been to since I moved to Seattle. The employees here are absolutely miserable, irritable, they barely speak English, and they clearly don’t give a crap.
Mei was the person we dealt with and she had poor communication and was anything but friendly. The lady in front of us had her too and she had a package lost. Mei said they couldn’t help her so the lady asked to speak to a supervisor. The supervisor helped find the package, and the lady came back to Mei trying to help by letting her know that there was a way to locate the package. Mei just stared at her blankly and sort of nodded and called for the next person.
The other guy working barely spoke english too and seemed like he was extremely depressed.
I came here to get a PO Box and I feel like I left with mild depression. Don’t use this post office if you have ANY other option.

Clerk was slow and didn’t care about the quality of my communication 2 years ago… Then again few days ago different clerk gave me wrong zip code for the same post office on 929 N 145^th St… 98 177?!? It should be 98 133. Not 98 177! Something is so wrong with the workers there!

I wish this was not my home post office. What is it with these people? I know they are paid well. They act and look so miserable. I have shipped mail from the main office and I have two carriers who deliver to my house. One of the men is very nice and friendly and well the other is a rude, mean old man who obviously hates life! He’s made rude comments about my house remodel. He’s skipped my mailbox on purpose, he’s ran into my mailbox and we needed to replace 4×4, he’s rammed my garbage cans into the driveway, the last straw was today when he drove up to my front door and threw my two packages onto my porch from his Jeep. When my husband confronted him, he said, «I delivered your mail… didn’t I» my husband got really bad and swore at him and he says, «nice language, you should go learn English»…He is a real JERK! Then he tells my husband,“don’t park your truck there anymore or I won’t deliver your mail! «. There is no truck in the way of the mailbox. His fat ass can reach the mailbox from his window. He was upset because he had to put his Jeep in reverse for two feet to get around a different vehicle no where near the mailbox. I think it was more of his belly was effecting his ability to turn the steering wheel. We have complained about him but unfortunately seems like the managers of these state workers have no control over their actions. Even the manager who I personally knew told me, their hands are tied when it comes to their behavior and discipline. These workers are getting away with being horrible, time sucking, lazy employees and we are paying for them.
I should add also, I am tired of having to walk by the homeless begging for change at the door when I go there. Can’t they do anything about that either?
I decided after today, I will not go there anymore. I’ll take my mailing business to MLT or NorthCity!

Most of the employees here are nice (ie. guy with dreadlocks, younger ladies, and a select few that come to the door on the side). My experiences dropping off my packages (labels purchased online) have always been pleasant. But like everyone else, there’s that ONE time when something goes wrong and ends up leaving you livid.
I’d say I’m a pretty experienced shipper. In the past 4 months I’ve shipped 1400+ packages – postages were all paid online. I used to drop them off at the Northgate location (which is less than half mile from my house), but that’s a whole ‘nother story for another day. Some of the cashiers at 145^th began to recognize me as I dropped more and more packages off each time, 6 days a week. Guy with dreadlocks always waves «hi» and resumes helping his customer; younger ladies were always friendly and helpful; the supervisor is always all smiles and helpful as well. I never stay to chat or anything – I go in, drop off my packages, and leave. Except when I have Priority Express Mail that I need an acceptance receipt for.
In all my years of shipping, I’ve always asked and received a receipt when I drop off Priority Express mails. This is so the sender (me) has proof that the package was dropped off before the post office’s cut-​off time for guaranteed deliveries. Even my previous employer at a law firm always instructed the assistants to get a receipt when they drop off time sensitive Priority Express envelopes. Anyway, everything always went fine… until this past Friday.
At noon, I dropped off my usual packages through the side door, and went to wait in line to get a receipt for an Express package I paid for online and NEEDED to be delivered the next day, on Saturday, to a CA address. The cashier that helped me, the small older woman, said to me, «We don’t give receipt for those.» I have never been more confused in my life. I said that this is an Express package and I’ve received receipts for them in the past. She basically said they’ve never given receipt for them, and prompted me to put it on the counter to the side.
Long story short, I left the PRIORITY EXPRESS package on the counter at around 12:05PM on Friday, with guaranteed delivery Saturday by noon. Tracking history indicates it wasn’t scanned as accepted until 2:28PM Friday. Today is Sunday, and the last scanned event was the package leaving the Seattle terminal on Friday evening. This means the buyer won’t be receiving his package until Monday.
*Update*
The supervisor and one of the other clerks really worked to get my money back (package was ultimately delivered 3 days late for an Express postage) as soon as possible. So I’m really grateful for their help.

Oh Hey Unilocal,you «loved my tip, how about you write a review»?
No fuckin problem.
Fuck these people. Don’t trust anything they say or do.
They are the Amanda Bynes of post offices. Get your shit together.

I’ve been there several times
OMG its one of the worst post offices out there
The old lady that works over there doesnt even speek english and when you ask her for something twice she goes crazy