Walgreens

Stopped in this morning to grab something around 5:30am. I’ve encountered the same cashier before, and he has a bad habit of putting my items in my purse for me while I’m trying to put away my wallet. Maybe I’m being overly sensitive and unreasonable, but I really don’t want anyone putting anything in my purse without asking me — maybe it’s just a personal space thing. Sure, he was trying to be helpful and no harm was actually done. I just don’t want someone else’s hands going in my purse. Can’t remember the guy’s name, but seems like the early shift is his specialty. He has glasses and black hair, and average height.

The very nice and understanding Pharmacy manager did in fact call me and was very receptive to my complaints. He said that he would speak to her. While I greatly appreciate this, the fact that they had this issue in the first place only warrants a one extra star bump from me. Pseudoscience snake oil sugar pills should have no place in a drug store in the 21^st Century.

I called to ask about a Rx refill. I generally go to Safeway because they are no hassle and efficient. I only called Walgreens because their pharmacy is 24 hours and I had to leave town the next morning. I called to get a Rx refilled and usually my insurance company allows me to do this 4 – 5 days early. When I called, the pharm tech told me he wasn’t able to do it early, maybe 2 days early but that was the max. I knew this was BS so I hung up and called again. This time I spoke to a supervisor who confidently told me there was no way he could do it. I asked if I should call my doctor to phone in an early refill, he said no it was not a «doctor issue» but an «insurance issue.» He said this with such confidence and assurance, but I’m sure he didn’t even bother to look into it. I was really annoyed so I said forget it. I called Safeway the next morning right when they opened, even though I was late to leave for my trip sure enough my medication was ready within 30 minutes. Yay love you Safeway!

I was miserable with a cold from hell. I went to this Walgreen’s at 2am because I couldn’t sleep. The pharmacist helped me pick the best decongestant. The huge array of meds was too much for my brain fog to navigate. When I was unable to find my driver’s license so I could get behind the counter Sudafed, she found me the next best thing.
Thanks to you, pharmacist, I was able to breathe better and get some sleep.

Horrible pharmacy. I booked an appointment a few days in advance for a wellness exam required by my insurance provider. There are several people waiting when I get there and when it’s finally my turn, the pharmacist informs me that they haven’t been able to do these exams for weeks. And apparently not bothering to tell patients. Gee thanks. Never going there again, and you shouldn’t either

This review is for the photo lab/​center.
I needed to get an updated passport photo, so I go up in here to see if this can be done. Only one person ahead of me and she was doing the same thing. The lady at the photo lab was working by herself but was helpful with letting me know how long it would take and to advise me that her system was giving her trouble uploading photos and printing photos. She said it should take about 15 minutes, I wasnt in any rush so that was fine with me. She finally got the system up & running and all of us were good to go. She took many photos of me making sure she had a good sample and only took about 10 more minutes to get it all taken care of. (she said you can smile but do not show teeth as the passport people dont like that and may not approve it).
Thanks photo lab lady!
I think the entire time spent there was just under 30 minutes, but would’ve been quicker if her system wasnt on the fritz. Gave us time to browse around the snack aisle and now I am up to speed with all the new potato chip flavors.

I have no idea what the issue is with this walgreens.
I come here to pick up my prescription, same thing every month, and there’s always an issue.
I opted into the text messages that tell me when it’s ready to pick up, and every time I get the message and go to pick it up, the person working there acts like I’m stupid for thinking the text message alert thing works. Why do you have it if all your employees talk about how it doesn’t work?
On top of that, whenever you look for anything in any other walgreens, people ask you if they can help. At this one, when an employee sees you trying to look at them, they walk away. I even have had people tell me that they’re shift is about to end and they can’t show me where something is.
Now don’t get me wrong, I love Walgreens in general. They have the best rewards program (especially for prescriptions) and that’s why I come. The one on 15^th Ave in Capitol Hill and the one on Broadway in Capitol Hill are amazing. All the employees are friendly.
I feel like all the employees at the Ballard location hate their lives. Doesn’t help that they constantly complain about how corporate makes them say «Be Well» and how it’s stupid to say. Okay then get another job?

Got my Flu Shot and a few more that my insurance would cover for free because the new Pharmacy Manager Keian Dayani and his co worker Tomas both worked together on my behalf to get the shots I needed and ones that my plan would cover. Super!

Called ahead to make sure their location did passport photos, but when I got there literally 5 minutes later they tried to tell me their «photo lady» wasn’t on duty and asked me to come back. When I did go back to get my photos, they grabbed a white poster board from the office section and laid my baby down on the counter on top of the poster board. I ended up taking the photos myself — using their «equipment» (an out-​of-​date digital camera?) — because the guy didn’t know what he was doing. They unprofessionally edited them and erased chunks of my son’s arm. When I asked «does it matter that part of his arm is missing?» she said «no, all that matters is his face.» Ridiculous for the price I paid!

This Walgreens is SO unbelievably slow. Every time I pick up a prescription you can guarantee a wait of 40 min! Customer service is awful, they don’t even know how to work their own computers. Only redeeming quality is a large selection.

Oh dear! This is not the pharmacy for me. They are understaffed, so the customer lines are long, the pharmacy helpers (they are NOT pharmacists) are hard to pin down, and they can’t answer questions («I’ll have to ask the pharmacist about that»).
They won’t fill a prescription if they think it shouldn’t be filled (my doctor changed brands because of an allergy of mine) – «but you already have that med».
Very poor service – and it’s the way it’s managed – understaffed and undertrained (but cheap).

I stop by this Walgreens a few times since it’s conveniently located on the corner of Market and 15^th. Sometimes, though, it’s tough getting out because of all the car and pedestrian traffic.
They are open 24 hours and provide passport photo services. Their pharmacy is often very busy so try and call in your prescription beforehand and just pick it up. Even so, there could be lines of 5+ people at a time, especially in the afternoons. The pharmacist and pharmtechs are really nice, quick, and efficient. My only complain is when the pharmacist was explaining how to use my inhaler, he was sidetracked by someone he knew and started having a conversation with them then turned back to me to finish the explanation. No big deal for customer he saw; just a bit rude for me.
I would stop by here again for quick convenient items in the middle of the night or something, if I’m on this side of the street, but I wouldn’t shop here regularly.

So I went to Bartell’s with my rx after being unhappy with the service at Walgreens. They held my rx refills for the future with no problem and explained that the law is actually tied to the dates on the rx.
It’s sad that the customer service at Walgreens is lacking and that their pharmacists don’t know the laws which they operate within.

I’d get it 0 stars if that we’re possible. I dealt with the graveyard pharmacist and manager this evening. The pharmacist was unwilling to help me even though what was requesting of them is completely within their job description!!! Then speaking with the manager I asked for the contact info the pharmacy manager neither of them claimed to even know the persons name!!! How do you not know this kind of information!!! You work there with them! Then the manager told me that the pharmacist was a «floater» as if that’s some kind of excuse for the pharmacists actions. This is why people avoid walgreens as much as possible. They have a complete lack of knowledge of what customer service is.

Props for printing passport photos at 10PM.
Props will be removed if the passport photos are too large.
What?
Yeah, my head is large, but I’m talking about the size of the photo.

The best feature about this Walgreens is that it’s accessible by Market Street or 15^th Ave NW AND has a stellar number of interesting people hanging out in the parking lot and inside in their so-​called cars.
Upon first arriving in Seattle way back when, this was my first Walgreens. THIS is where I learned that a store selling hot pink board shorts alongside bunion protectors and Erin’s Popcorn is a concept that can be duplicated throughout America and possibly the world.
Only ever went through the drive thru pharmacy with a friend, and they seemed fast enough. (Dunno what the friend was getting — happy pills to help her deal with the service at Walgreens, perhaps?)
Oh the service.
If you’re someone who likes to go to a store to run an errand, only to exit the store about half an hour later than you’d anticipated, Walgreens will do you fine. Eight out of ten times the lineups have been abominable. You don’t see a whole lot of people milling about IN the stores, because they all end up clogged at the cash register. I think the Walgreens chain is participating in a paid anger management study for the Institute of Anger Management Issues at Big Box Chain Stores. To facilitate the anger, Walgreens places too few people at the cash and employ only incompetent people, or competent people, who are very good at acting incompetent. Add to this some payment systems that often act up, not enough change in the registers, and idiot customers who want to buy three Pringles chips for the price of one, but the sale was over two weeks ago, and they don’t have BBQ flavor anyway — and you have a perfect little petri dish of a study going.

Holla to my local Walgreens!
I love this location because it has a drive-​thru pharmacy that is open 24 hours! How amazing is that?! I am totally one of those people that forgets to pick up their prescriptions until 11 pm. So it’s totally convenient for me to go in my Star Wars pajama pants and hoodie without being totally embarrassed. Haha.

When I was a rug rat growing up in So. Cal, it seemed to me that there was a 7 – 11 on every corner.
Now it seems there’s a Walgreen’s on every corner. And like the 7 – 11 of my youth, the consistency and sameness of Walgreen’s can be quite comforting. Whether I’m traveling across the U.S., or just walking to my neighborhood Wally-​world I know what to expect.
This store is clean and well-​organized and the pharmacy staff are fast. The cashiers in the front of the store are the opposite, moving the exact tempo of a 100-​yr old tortoise, but they are pleasant while they time-​suck your life away.
There is a Redbox out front, which makes it another good choice for a multi-​tasking fool, such as myself.

This review is for the pharmacy only.
I dropped off my vicodin (ibuprofen based) prescription at 5pm thurs. The tech showed it to the pharmacist who then told me it would take about 30 mins to fill. I decided to wait.
45 minutes later, they called me up and told me they don’t carry that type of vicodin, it’s thru special order only. They tried to call my dr’s office to change it to what they carry, but my dr’s office had just closed.
The man I talked to (presumably the pharmacist), said they were too busy to call other walgreens pharmacies to see if they carry it. He said they will call my dr’s office the following day.
So not only did I have to wander aimlessly around walgreen’s for almost an hour for a prescription they don’t even carry, but I got to spend my entire night in pain. Thanks walgreens! Just a suggestion, next time a patient drops off a prescription you don’t carry, in fact you have to special order it, please tell us!

Totally fine spot for running errands. I was at the hospital nearby to take care of a friend and we popped in here to get her RX filled once we were released to go home. Apart from the handy location to get prescriptions filled, we bought some snacks, nail polish, greeting cards and sunglasses. It ende dup being quite the little shopping trip! Nothing amazing that sets it apart from other chain pharmacies or other Walgreens, but it was clean and made for a totally decent spot to stop in and shop at while waiting for your meds to get filled.