Williams-Sonoma

I’m torn on writing a review about this place just as much as I am always torn deciding whether I want a $ 1600 espresso maker or if I want to eat again for the next several months. Shopping here always feels like a steel wool sponge chafing my ass.
I decided to forego food for the rest of the week when I walked out with an $ 85.00 pepper grinder because I have the money management skills of a 4-​year-​old. Some people hate it when their friends call them for money but I consider it flattery when people think I have any, at this rate.
The Pacific Place location is much smaller than the Bellevue Square location and downtown Bellevue isn’t 10 square blocks of cigarette butts, methamphetamines, feces, piss, vomit, and other questionable fluids that humans have dumped onto the sidewalk. Guess which location is the preferred choice at which to peruse.
Panic and anxiety ensue when I ask myself how I will ever fund my future Williams-​Sonoma apartment filled with baked goods delivered to my doorstep for only $ 50,000 a month. I’m considering multiple side jobs as a nymphotic video vixen.

I’ve always, ALWAYS loved this shop! They have amazing quality and everything that you can think of. They carry higher end kitchen related things. Ohhh be sure to check out the Wine Cellar shop next door!

Reading the reviews below, I feel like I should note that I was in the store during the middle of the week around 11am.
The customer service was beyond top notch. The lady that approached me talked me through the sauces and rubs they had, offered a couple recipe suggestions, let me know about the free samples they had for shoppers, and offered to gift wrap my purchase.
I’ll explore their kitchen gadgets later, but they appear to have a really solid selection of quality gear.
As for the sauce/​rub section. Damn. Impressive. Significantly more expensive than competitors, but, significantly better. The first crockpot sauce I tried was the beef bourguignon. Followed the label recipe to a T, and had an amazing dinner, served over mashed potatoes. Burger rub also fixed my burger problem. Now working through some other crock pot sauces and rubs.
If you can get over the prices, someone with a lot of talent has done an amazing job of filling those little jars and containers with ingredients that would take a lot of money, time and experience to recreate, and I would highly recommend trying them.

love williams– somoma great company unfornate. this location. has its problems. number its ignoring the customer have to say bad thing to have cause if it wasnt for the customer there goes to yr bisiness. great brand mediocre customer service
sari jst because yr stuff is nice minus friendly cust service .i haveto giveya 3 stars. ill take my business elsewhere

They only carry top of the line products, so be prepared to shell out a little extra. That being said, their products have yet to disappoint.
Customer service is also above par. I only shop there once every few months but someone always recognizes me when I show up. The sales people are very knowledgeable and friendly. They have experience using most of their products, so they can tell you a lot more about each product than what’s written on the packaging.
Their collection is a bit slim though, since it’s a really small store. However, the staff is always eager to recommend other stores.
I’m a cooking nerd so WS is naturally one of my favorite places in the U-​village.

Super happy with Williams Sonoma. While this isn’t the biggest store I’ve seen, the selection is well organized and quite thorough given the space provided. From Kitchen-​Aid mixers to Staub cookware and even Star Wars branded spatulas, they’ve got a lot of great things to choose from. I didn’t have anything specific that I was looking for but it would have been really easy to spend a couple thousand dollars on gorgeous brass pots and pans or All-​Clad products.
I thought it was cute that there were lots of items for special occasions. For some reason I hadn’t thought to look here for anything relating to specific holidays or themed events but they had some cute stuff! Disney themed cupcake decorating kits, Star Wars (again!) and all types of cake molds and special pans for making different shaped cakes and baked goods.

The staff is super helpful here. Seth was buying really expensive knives because we had oodles of gift certificates as wedding gifts. The salesman knew his stuff and was honest about which knives he prefers. He got a couple Wusthof knives instead of the Japanese ones he thought he’d get before he entered the store.
Anyway, he also helped us pick out a coffee maker and told us that it wasn’t worth the extra $ 50 for the ‘settings’ on the ‘better’ Cuisinart. I really appreciated that.
The only reason this store doesn’t get 5 stars is because of the size. It really needs more space.
Overall, love this particular William-​Sonoma.

Uh… did I mention that my 3 post graduation hobbies are:
1. Yoga
2. Guitar
and 3. Cooking
which brings me to Williams Sonoma. Of course I could just go somewhere else to get kitchenware, but being the materialist person that I am [ :(], I went in here to get some kitchenware.
They have dink mixers, silicone cupcake papers, anything and everything.
The staff was a little disorganized and no one really approached me to see if I needed help. Oh well.

Williams-​Sonoma has a great return policy, but you do pay for it. Buy the expensive pans, and if anything happens, they’re replaced — no questions asked. It would make me feel so much better about spending all that money knowing that it’s guaranteed for life.
I also like their cookbooks, but you can look up all the recipes for free online.
This location really grosses me out though. In their displays, they use real food. So their cupcake pans have real cupcakes inside them on display, and they’ve been poked at, smushed and left out for days. They also have really old popcorn, waffles, cakes, and other real food items out around the store. It’s just nasty to walk around the store and see month old destroyed food items everywhere and it really just makes me want to leave instead of look around for a while.

This is my 2^nd favorite Williams Sonoma in the area. My preference is to go to the one in Lynnwood, but Seattle is much closer to me. The store is decent, it’s a little difficult to get a lot of help because they tend to be a little busy. Most of the stuff is pretty self explanitory though, you see something you like and you buy it, the set up is easy to follow.
FYI: Williams Sonoma is slightly more expensive than a lot of places but they sell cool food stuff. For example, they have cupcake mixes, madras curry that I’ve actually tried and it’s pretty delicious. They also have some decent balsamic and olive oils.

Williams Sonoma is very beguiling to my husband and I, since we started going crazy with the cooking together. Our second year together, I took him the Williams Sonoma in Boston and turned him loose in the store for Christmas, and we departed with a deep fat fryer, a waffle iron, and an ice cream maker. That’s the sort of trouble we get into at Williams Sonoma.
So why the three stars? The prices for one, and the sales assistance, for the second.
Truthfully, for certain specialty items, you can go straight to the Williams Sonoma and be confident that they have it. Sure, get your KitchenAid mixer there. (We did.) Or maybe your awesome kitchen knives. Things like that…
But be aware that on certain smaller ticket or more common items, you can possibly find just as solid, decently performing cookware for much less. We bought our ramekins at WS, only to discover Macy’s and Crate and Barrel both carried similar ramekins for about a third to half the price of WS. And frankly the WS blowtorch for crème brûlée turned out to be a real let-​down as well – it’s too weak to actually work properly, so mostly you end up with this lumpy sugary non-​crust.
Truthfully, almost all locations are exactly alike, although the location at Pacific Place feels a tiny bit smaller in scale for whatever reason. And despite its smallness, there never seems to be a sales person when you need one. They all seem shackled behind the counter, unable to answer questions, and the one roaming salesperson has already been pinned down by a voluble grandmotherly sort of woman who has drafted the single salesperson as their slave for the day. So usually we just poke around on our own. Although this may be part of the key Williams Sonoma strategy since if you have to try and sort through sixty different small bins of tools to cut cheese, scrub potatos, slice an egg, just to find the thing you are actually looking for, chances are you will leave with more than you planned on getting. And a lighter pocketbook for your troubles.
(Also ALL their food items seem to be terribly overpriced. I succumbed once, before I realised that my tiny packet of pumpkin brittle cost about three times what it probably should. Avoid the food mixes, just buy the ingredients and the cook books. And tell yourself, most of those little doohickey things aren’t that useful and will take up valuable counter space. You can slice a bagel with a knife. Weird, huh.)

After much research I purchased my mother-in-law’s Christmas gift from Williams-​Sonoma online in November. It was on backorder with a note that it wouldn’t ship until Dec 17 so I called and was assured it would still arrive by Christmas.
Dec 22 it still hadn’t arrived and, when I called, I learned that the item had been discontinued and would not be sent. W-​S had made no effort to let me know. However, a helpful sales representative offered to replace it with a similar item for rush delivery and assured me it would arrive by Christmas.
Dec 23 I called to follow-​up on the new order. I was told that, although there was a record, the order had not been placed and there was nothing I could do to get the item delivered in time for Christmas. Again, W-​S had made no effort to let me know.
There are no words to express my rage and disgust at this customer service breakdown. I can’t understand how they could have blown off 2 orders with no intention of telling me. Apparently, they wanted it to be a Christmas surprise. I waited more than 20 minutes on hold to ask a supervisor what more I could have done to have avoided this situation. As I see it, the thing I should have done was not shopped Williams-​Sonoma.
I hope I can save other families from a similar, miserable experience.

I bought 2 Le Creuset pieces from this Williams-​Sonoma in Pacific Place. I hate these mass consumer brand name fetish propelled, quick fix superficial and 20 cuts of jeans bourgeoisie monuments of wretched excess. But you already knew that. I especially hate them on a Saturday in mid-​December, but there was a sale on cookware. Out of the two pieces I bought, a saucepan and a kettle, both had noticeable irregularities right out of the box. I’ve bought Le Creuset before and out of all the pieces, even the second choice kind they sell at Home Goods, I’ve never seen a noticeable irregularity. I wonder if they already looked through and sorted them at Williams –Sonoma and took the ones they sold me out of the messed-​up pile, either accidentally or purposefully because they thought they could move the bad stock if it were on sale. It could just be a coincidence that both were messed up, but I don’t know I doubt it.
And everything «regular» priced is overpriced. Who’s going to buy a tiny plastic peppermill for $ 40? UGHGHGHGH. Unfortunately, the world is filled with these people who I could go on about stereotyping them, the cars they drive, how they think they’re original cause they like boot cut, how they live in Bellevue… but I’m not going to because this is a review about a store.
a gigantic bourgie store who jipped me.

This place is nice. It’s of course a bit pricey but of course it’s Williams Sonoma. I do love looking at all their different cookware, housewares and everything else, inside me there is my inner Martha Stewart waiting to come out and show the world that everything I do make and craft is indeed «a good thing.» I think the thing that had me tickled was the English salesman. He was just so delightful to hear and to interact with. Though I only caught him when I walked out of the store. To hear him say «thank you, for coming to Williams Sonoma, have a nice day, cheerio!» made our visit worth it.

I have generally stayed away from Williams-​Sonoma for some time now, but I recently found myself in Pacific Place and figured, what the hey.
I walked in with a fairly specific question, and while I will spare you the details, the sales person was horrific. She interrupted me while we were speaking face to face and told me she couldn’t understand what I was saying, in a really demeaning way. She didn’t really answer my question, but instead insinuated that my faulty product (which I had made clear I didn’t even purchase at WS, so no need to get defensive) was probably used improperly, thus causing it to malfunction. Then, of course, she directed me towards the most expensive model of this particular product and called it a day.
Thank you! I will not be back. I will however, continue to take my business to City Kitchens and Sur la Table.

Dave H. and I had some time to kill before our bi-​weekly movie showing. We first went to Club Monaco (that’s a whole other review) and then went to Tiffany’s (he’ll have to review that one cause he’s the one who bought a killer necklace) and then we walked into here. Even though I told him that my kitchen was maxed out on gadgets and space to store such gadgets, he insisted we walk in. The clerk informed us immediately that they had a couple of sales tables. I think my thoughts were: «Great, I need that like a hole in my head.»
So back to the left hand corner of the store we went and what do my big brown eyes see… a pasta maker. I’ve wanted one of those for ages!!! My parents bought one in Italy when I was 10 and we went on a weekend trip to Chiavenna to do some Italian grocery shopping. yes, we are a crazy family that way.
I digress… point being the pasta maker was the exact same one as my parents had. I looked at it and for $ 40 bucks I wanted it even more. However, I said to Dave, realistically, when am I going to use this. His reply «Ummm.we are soo making pasta!»
The clerk asked me for the 4^th time if I was ready to check out. I kept bringing things to the counter — I had to have the pasta drying rack and the box of popover/​Yorkshire pudding mix that was also on sale. They even double bagged my purchase. That pasta maker is a heavy little bugger. 15 mins later after picking up the matching drying rack and the popover mix that was on sale. we went to the movies.

What’s not to love about Williams-​Sonoma, oh their prices that’s what. I truly do love their store and their products and wish I had a sugar daddy that would support me and let me furnish my kitchen with stuff from here but I don’t so I just window shop. When I am looking for something to buy sometimes it’s hard to get help, I think if you don’t look like a housewife you’re screwed which for the most part works out well for me because than I’m not tempted to buy something that’s cool and cute but I really don’t need. I’ve heard they have cooking classes here and every time I go to check it out no one seems to know what I’m talking about so I’m left wondering if it’s true or not.