Xiangping Pearl Ren, MD

I have been a patient of Dr. Ren’s for over 3 years. I have received wonderful care. She is an excellent diagnostician and skilled physician. I never feel rushed when I see her. She takes the time to explain my results. I have had numerous spinal injections from other providers but none as great as Dr. Ren. She is right on the mark!!! If I am having problems I can get an appointment without much wait. Her nurse, Catherine is extremely knowledgeable and helpful. I can’t say enough about my care and the efficient staff.

Dr Ren provides a solid experience. She thoughtfully explained my L3/​L4/​L5 issues and established a treatment plan with PT, core exercises and the occasional injection. She is knowledgable and kind, demonstrating compassion but also firm about patient responsibility to exercise, PT, build core muscles etc. She does a great job of balancing modern medicine and a wholistic approach to healing. This practice field is rife with whiners, pain pill addicts et al so I give her credit for maintaining such a steady approach with an even keel.
Also, she does not see patients on weekends and never has in the past, as I inquired for a sat/​sun appointment. So I’m not sure what that other slag review was all about, I think they reviewed the wrong doc.

Dr. Ren is a fantastic doctor. I have found her to be pleasant, but more importantly I feel like my condition is being as well-​managed as it can be. Her staff is pleasant, and she listens to me, and together we manage my condition. While all doctors run a bit late, I have not experienced any major waits in the 5 years I have been seeing her. I highly recommend Dr. Ren.

I should have listened to the Unilocal reviews.
I’ve always believed that you can learn a lot about a doctor by observing their staff. That should have have been my first red flag with Dr. Ren. Her staff were curt and disgruntled from the get-​go.
On the day of my consult, Dr. Ren was an hour late. I understand that things can run behind, but this was a morning appointment. Furthermore, none of her staff bothered to let me know she was running so far behind. She didn’t even apologize or thank me for waiting when I finally saw her. Later on I would learn that she billed my insurance for an hour of face to face time, when in reality I only spent a total of 20 – 25 min with her and her nurse.
The consult itself was pretty good — Dr. Ren explained everything pretty thoroughly. The injection procedure a few weeks later also went well. However, when the injection failed to provide relief, I reached out to Dr. Ren twice for her advice but failed to receive a response. On the third attempt, her cranky staff told me I would not be able to discuss next steps with Dr. Ren until my three month follow up. Say what? Thinking that was a misunderstanding, I reached out to Dr. Ren again. No response.
I tried a fifth time. I received a response from her nurse, telling me that I had to fax in my pain report, which I had already done. I asked a sixth time to speak to Dr. Ren about my options. My referring doctor’s office even tried to intervene to get a response. I tried again for the seventh time. Then eighth.
At that point, I was done with Dr. Ren’s disrespectful BS. Just as I was making an appointment with a new doc, her nurse called in response to my first message. She made up a story about why they hadn’t responded to my messages — claiming that they didn’t receive them all until that very morning. ?? That was a lie because we had previously discussed the content of these messages.
In sum, I ended up making an appointment with the chief of orthopedic surgery, having surgery, and recovering from surgery all within the time that Dr. Ren’s office wanted me to wait to ask follow up questions.
Lesson learned. DO NOT GO TO DR. REN!

I was referred to Physical Medicine section of the Polyclinic and I randomly was given to Dr. Ren. I really liked her, she was empathetic and actually thought I was in more pain than I was (I guess I’m tough).
My only gripe is that on the 1^st visit I had to wait a LONG time past my appt time, and I wish one of her staff would have come in and told me why I was waiting so long.
Other than that I found her staff helpful, and kind, same as her.

This review is based on my first visit and I’ll follow up once my treatment is complete.
I found Dr. Ren’s bedside manner to be outstanding and very excited to treat me as well as her staff. She is very direct and to the point which might take people off guard but if you know that ahead of time then you know what to expect. I have to admit the majority of her reviews had me concerned. I was already under treatment of physical therapists so I asked them directly and they assured me of her capabilities as a doctor. She also seemed genuinely concerned about my physical ailments. Again I’ll follow later but if you have know what you’re in for then you can be prepared.

I saw dr ren because she was referred by my primary care. She prescribed me 2 medications which I was allergic to and broke out in a rash. The other I experienced a bad side effect. When I called the office she rudely yelled and told me that it wasn’t the medicine. She told me if she is not helping me then don’t see her anymore. And she yelled that most people with arthritis don’t take any medicine. I can’t believe she would talk to a patient in this manner that is in so much pain. I canceled all of my future appointments with that horrible woman.

I heard good things about Dr. Ren, especially from people in the medical field. However, my experience with her did not go well. She had no bedside manner. She was abrupt and talked too quickly for a doctor dealing with a patient in pain. She randomly changed her mind about my diagnosis and never followed through personally when I called the office after an unsuccessful procedure. I was just a number in a factory line of patients needing a nerve root injection. Most disturbing, was her oblivion regarding the specifics of my case while prepped, ready and face down for my ESI procedure. I found her behavior highly unprofessional and inappropriate. I respect doctors, their years of study and specialization. But, Dr. Ren needs to learn how to prepare for her procedures a day ahead and talk to her patients with more patience.

I had quite an experience with
Xiangping Pearl. I went in for an exam for back pain. Had a ruptured disk in ’93 and it was starting to hurt again. Had an m.r.i. and was told that the vertebrae were touching/​rubbing and causing the pain but that it was the start of them fusing themselves… I think that’s what she said… regardless, she recommended a steroid injection to help with the pain. Went in on a Sunday morning for the procedure and went home. Monday morning came and the pain was the same but something else was NOT the same. I think that I have had an erection most every morning since I was in Junior High but not this morning or anytime for over a month! Quite distressing to say the least. I called Dr. Ren’s office to ask about this «side effect?» and was told «we didn’t cause it». I checked around with all of the medical people I know from my wife who is a Dental Hygienist (see «There’s Something About Mary») to my daughter who is the Chief Resident of General Surgery at a Major US Hospital and they all said «Yeah, she missed».
I am back to normal… back hurts and able to perform but I believe that the Dr. could have handled it much, much better. Just fess up and admit you screwed up and it will be better in a couple weeks.

Dr .Ren is a champion doctor who is trained in both Western and Eastern medicine, though only practiced Western at the Poly Clinic. She is empathetic and a skilled clinician who is generous with her time and listens carefully. In providing care, she takes into consideration the needs and personal beliefs of her patient and her medical knowledge. I highly recommend her!