Pizza Hut

We can only wish that we have a second (better) Pizza Hut here in Sebring Fl. Tonight in order to save time we ordered our pizza on-​line and planned to pick it up and dine in the restaurant. We placed our order around 6:30 p.m. on line. We were told it would be ready in 30+ minutes. At 6:48 p.m. as we drove to the location Pizza Hut an employee called to tell us they were «out» of mushrooms and black olives — what else did we want to put on instead… The only additional topping that apparently they still had was onions. So we told him to cancel our order and we headed to a different restaurant. At 8:54 p.m. and again at 8:57 p.m. Pizza Hut called, finally leaving a voice message to call them. We called and the Manager said they were «out» of mushrooms and black olives — what else did we want to put on in place… I was stunned; it was already very sad that they don’t stock more of their needed products but then to call 2 more times — 2 hours later. I laughed and told her we had cancelled the order 2 hours earlier and that apparently not only did they have a supply problem but also lack of communications. She apologized, I accepted and we hung up. Note this is not the first time they have been out of product and it’s definitely not the cleanest location but to find a Sebring pizza parlor is slim pickings so it is what it is. Just beware — you may place an order and be called later by a staffer saying they can’t make our pizza.

The place is filthy and the restrooms are worst than filthy. If you heck out the restrooms before you eat you will turn around and walk out the door. I cannot believe this placed passed their health inspection. Nothing else to say except where is the board of health and what rating did they get on their most recent inspection.

They are constantly advertising for managers and it shows when you eat there. There is no consistency to the food or service. Guess these chains need to invest some money into training and retaining their staff. Sometimes a better hourly wage cost you less in the long run than staff turnover. And now with the competition in the area getting better with pizza, game on.

Worst pizza I have ever had. The place was overrun with a childs birthday party, so it was busy and noisy. We decided to get the pizza on the buffet to avoid the long wait from the kitchen.
The buffet was almost empty. What was there was dried out and hard. The kitchen was slow to replenish the buffet.
Never again!

The only thing I noticed that needs improvement is the customer service. I did not like the customer service. But the food was very good

Their food is getting better and better. I love all the pies and phones…

Great pizza and service. Eight of us had four pizzas, all four were cooked correctly. The server was very attentive and efficient.

Decent Pizza. I generally love Pizza Hut. The servers are as nice as possible but they are generally understaffed so service ends up terrible. The manager is completely rude.
We haven’t been back.

Well I have mixed Review of this Location. Standard Pizza Hut fare not great not awful, just ok. Service Horrible Managment Extreamly Rude. Unwilling ot take a 100 $ bill on a 30 $ tab. Told Us to send one of us to break the 100 and then return and pay the bill mind you the managment was aware I was on a time limit due to work. Not a pleasent experiance. The Avon Park Location is MUCH better.