I would give this organization negative stars because they do not even deserve one star! I submitted an adoption application online for a Newfoundland and I have to say, this organization was extremely unprofessional. After receiving my application they sent me a two sentence email to set up a ‘home visit’ for two weeks later! If I had a dog that needed a home I wouldn’t make her or the people wait that long! So we waited the two weeks and were very excited. During the wait we received zero follow up nor did they provide anymore information about the process or the dog. The day finally came and we waited all day(3pm appointment) and I even took off work but, these people NEVER showed up and NEVER called as well as my email asking for an explanation went unanswered! The appointment was a day and time of their choice and they do not show up?! We waited all that time and my disabled father was crushed! For a nonprofit relying on the goodwill of the public for financial support and adoptions this has to be the dumbest and most unprofessional way to go about business. Do not waste your time or money with these rude and inconsiderate people. Go to the city shelter to adopt pet truly in need.
Nancy K.
Rating des Ortes: 1 Phoenix, AZ
You can defend your rescue operation till the cows come home, but with your statement saying you find the best homes, you NEVER even met us or gave us a chance to meet you or Bella when you said we were first on the list and even had an appointment to come and see her. You can write as much as you want, but I stand by what I said. Your people were extremely rude and yes, they did give Bella to a friend. You are not being truthful with what we went through, but it’s over and done with. I still suggest that people be highly cautious when dealing with your organization. I would never suggest using your services.