Redrock Precision Motors

Look no further, if you want a honest, knowledgable & courteous mechanic shop! Red Rock Precision Motors is excellent!
My hubby & I have been patronizing their shop for several years. We’ve had everything from oil changes to extensive car repairs done at RRPM.
Their repairs are done in a timely manner, and we’re never told our vehicles «need» something, unless it is truly needed.
Mike, who is relatively new there, is nice as can be, & very accommodating on the phone & at the front desk.
Karl & Brandon are exceptionally courteous & knowledgable. They both take time to thoroughly explain your car’s issue to you.
I highly recommend RRPM!

I had an encounter with one of Sedona’s wildlife on a dark road, causing enough damage to effect driving. The next morning Precision Motors dropped everything to give me a hand, and even quickly fixed the damage. What a relief. They seriously take care of their customers.

Excellent, no fuss, quick and precise. Turned me away saying my brakes do not need replacement.

We just took our car to Red Rock Precision Motors and were completely and utterly impressed. They were quick, efficient and professional and had us back on the road lickity split! The real surprise was how reasonable the bill was. We highly recommend this place!

Carl and his group do a great job. While they are not inexpensive, the get the job done right the first time out. I’ve had terrible experiences with other alleged mechanics in Sedona. The Red Rock Precision crew are very solid performers who do not disappoint!

I would find someplace else if I were you. I have had an awful experience at this place and I have gone to many different shops in my life. They charged an hourly rate that was way more than the dealer’s rate and I believe they were very unfair with the way they calculate their labor charge. The woman at the front desk was very rude to me as well. There are plenty of other shops in sleepy little Sedona and I would recommend using any of them over RR Precision. Or have your car towed to Prescott or Phoenix.

The service here is great and Brandon is pleasant to talk to. I’ve always been on the fence about taking my car to certain places but they are so honest about what needs to get fixed and hadn’t tried to up sell other services. I have a Mercedes most places won’t work on it especially in smaller towns but thank god I found a great certified shop! I called in and asked for a simple oil change and to check my small battery, (the light was on) and since my car started squeaking I also asked Brandon to have the guys check it out. When he called back to give me the update he told me that the brakes are still good and it was probably squeaking due to dust… I’m sure most other places would of probably told me I needed to replace my brakes since I’m a girl and they would assume I’m clueless but not here! They replaced only what was needed and cleaned out my brakes for me! I found my new local shop! Highly recommend!

I am very surprised at the negativity for Redrock Precision Motors. I personally know the owners and their son Brandon. I have never known them to be anything but polite and efficient. I stay the majority of the time in Long Beach, CA but my parents live in northern Arizona. If at all possible I only take my car to Redrock Precision Motors. They have kept my ’99 Toyota on the road that travels hundreds of miles in between the two states. They have also kept my mothers ’92 Buick running after over 300,000 miles she has put on the machine.
I have had many parts replaced on my vehicle, numerous oil changes, even a serpentine belt changed and if they were bad mechanics I can guarantee my vehicle would have broke down on the I-​10 on the way to Long Beach.
Those who have had bad experiences I would say talk to the owners son Brandon who is usually there. The owner is Karl and I can say that they will resolve any issues you have.

I am surprised by the negative reviews. My husband and I have been using this shop for over 3 years. Brandon, who is usually at the front desk is always pleasant and helpful. They accommodate our schedules and are knowledgeable and friendly. I think their prices are reasonable and they have never tried to «sell» us anything. We will continue to use them. Also, I recently went on a long road trip. I stopped by the shop and they did a «road trip» test for free!

****Buyer Beware*****!!!
I typically do not go as far as file a complaint, but the way I was
treated and the horrible service that was done to my vehicle I feel
that you should know. This company is rude, negligent, lacks customer service, doesn’t follow up, unapologetic, and is extremely overpriced.
My vehicle broke down over the weekend in Sedona while on vacation and
as you know there are no mechanics available until weekdays. I called
and left messages at all the mechanics and had numerous companies
around the valley offer to service my vehicle on Monday morning. I
chose Red Rock Precision Motors because the manager said he could work on my car first thing in the morning. I promptly towed my vehicle to his shop.
After arriving I confirmed with the receptionist that my car would be
first. To my surprise he told me I had 4 other people in front of me
and that I would have to wait. I do understand having to wait my turn,
but I was more displeased with the empty promise I received from the manager
because I had other mechanics that said they could do it right away.
At the very least I was hoping for updates since, Red Rock Precision
wasn’t able to follow through on their promise.
I went back to my hotel and figured I would take the initiative and
call to get updates every hour since I didn’t hear from Red Rock in
quite some time despite they’re promise they would get to it first. The first call was pleasant and was told they haven’t gotten to it yet; however, the second call I made (2 hours after I dropped it off) I was questioned as to why I was calling and that per
my previous call «Red Rock would call me when they get to it». I very
displeased with the attitude when I am giving Red Rock my business.
After having to check out of our hotel I went down to wait at Red Rock
Precision lobby. Upon arrival I immediately felt unwelcome. I asked if
there were any new updates on my vehicle. To my surprise, the manager
demanded, «if you want to take your car elsewhere feel free». Yet
another red flag of the lack of professionalism I received on the same
trip.
After getting my vehicle «fixed» I was maybe 3 miles down the road
when I noticed my temperature gauge rising. I pulled off the road and
checked my vehicle to notice the radiator cap was completely loose
with engine coolant spilled everywhere. The cap appeared as if it were
removed and placed on the valve, but not fastened securely. It looked
like somebody attempted to check my fluids, but forgot to fasten the
cap. I am completely taken back at this point because not only was I
treated completely unwelcome, but now Red Rock caused a potentially
bigger problem with my vehicle. After leaving your store I proceeded
to have to spend an additional hour figuring out what the problem was,
additional money to buy supplies to fix the problem created by their
staff’s negligence, and find another mechanic to see and service my
car for the mistakes they made. I was assured when I left their shop
that my car was safe to drive and yet that couldn’t have been further
from the truth. Not only was I inconvenienced for my time, efforts
and finances but a serious amount of damage could have been caused to
my car and my own personal safety.
I am literally shocked how bad not only their customer was, but the
quality of service I received. The owner of the company really needs
to address this issue. Not only did their employees have a lack of
concern for my safety, but a lack of concern for their own quality of
work. When you pay for a service and the «expert» says everything is
fixed you should expect it. Also shouldn’t the mechanic double check
their work before providing a finished product to a paying customer?

I broke down in Sedona– Water cooling system failed.
This shop has been amazing. They made our vehicle priority… treated us so awesome! I couldn’t have broke down in a better town. I wish I was able to service my vehicle with them in the future… I plan on it when i am in Sedona
I highly recommend taking your car here… They are just so awesome! I am grateful I found them. If you are on Yahoo they have a bad review that is incorrect. The review was for the business that was there in 06. They bought the place and turned it around in 07. You can write me if you want to know more.
or call 480 966 6545