My reason for the three stars. Well, we were cruising by the lake just because we had not been in the area since they renovated the restaurant. Much to our surprise, they were open on Christmas Eve. We were hungry and decided to give it a shot. Started out fine. There was one other table and the waitress(who later told us she owned the place) tended to us quickly. They carry Pepsi products, and I’m a Coke man. But I love Dr Pepper too. Don’t have it. Ok, I’ll do Pepsi, don’t have that. Apparently they’re switching to Coke and didn’t want to order more of the syrup. Ok. Bummer. But we will get past it. She goes for our drinks and we decide what we want. When she returns and we place our order, yep, she tells us they don’t have any of that either. From the appetizers we wanted to both entrees. So then I decided to go for the panini they had on their board outside… mope, don’t have that either. She went to check with the cook though if maybe they could do the panini. Meanwhile, we contemplated just paying for our drinks and leaving at this point. But we stayed when she could do my panini. She was super nice, and attentive. Food was good(except for the Mac and cheese) and the cherry cheese pie was x ellent. I had read reviews that service was slow. We didn’t have that problem on Christmas Eve. But the lack of menu items was disappointing. Perhaps if she would’ve told us what all they were out of when she got our drinks we wouldn’t have had such a bad experience. I hate picking my meal out and getting excited about it, only to have my hopes and hunger dreams thrashed.
Andy R.
Rating des Ortes: 2 Cleveland, OH
Food was great, staffs friendly but I agree the service was way to slow. I’d come back back but I’d have to make sure I have no plans afterwards.
Todd A.
Rating des Ortes: 1 Norwich, OH
Be prepared to drink lots of coffee. Because you will wait for an hour or more to get your food. The staff seems nice but they show little interest in giving prompt service. Most of them stand around and look like they are lost in a haze as one waitress serves every table. When asked about the long wait they don’t even offer an apology. The food is ok but there isn’t anything on the menu worth waiting so long for. We won’t be back. Which is a shame because we camp out here all summer.
Paul B.
Rating des Ortes: 1 New Albany, OH
I want to give this place a good review. Seneca lake needs a great local restaurant. But this isn’t it. The menu is too ambitious and trys to be everything to everyone instead of focusing on some basic items and doing them well. The service, while friendly, is sub par. Several weeks ago our table had several orders of ribs and was told 25 minutes after ordering that they were out of them. So at the time our food should be coming out we had to order new items. My neighbor on a subsequent visit pulled a paper out of his taco salad and the response was«sorry» not we will take that off your check. I’ve been there 3 times and the food is below average. I hear the BBQ is really good but I won’t ever have it because I won’t return. But the ice cream truck outside the place is great.
Sarah K.
Rating des Ortes: 3 Belmont, OH
We were pleasantly surprised to find this restaurant. We sat out on the newly renovated patio, which had a great view of the lake and boat dock. I ordered a grilled cheese sandwich and lobster bisque. My husband ordered the smoked beef brisket dinner. Both dishes were pretty good, and the dinner portion was very generous. The waitress was attentive until we needed a refill and carry out box. We sat and waited for about 8 minutes, with no sign of the MIA waitress. We finally got up to find her, and the other waitresses had to go track her down. Even though the service wasn’t that great, we would probably eat here again if in the area.