Plugged In Electrical Services

The team at Plugged In was awesome to work with. I don’t write many reviews but felt compelled to compliment their service, attention to detail and quality. We had a large job needed, and after getting a few bids, Matthew at Plugged In was our clear choice. He didn’t disappoint on the work either, as they were on time, professional and personable. We had a few hiccups with the county and GA Power, but Matthew kept us well informed and made a few extra trips to the house just to check in. Would HIGHLY recommend working with this team again for any electrical needs!

I called Plugged In based on Angie’s List reviews and a promotional offer and was not disappointed. Matthew did the promotional inspection and was on time (actually called to see if he could come early, which was great) and friendly and patient with all my questions. He did not try to sell me anything, but gave me good price quotes on the work that I was interested in having done. We made an appointment for a couple weeks out, and Matthew and Alan were again on time, professional, and easy to work with. They did a nice job re-​wiring the kitchen, installing a grounding system, repairing some wiring damaged by an HVAC company, and installing some new lights and outlets. Their pricing was very reasonable and Matthew actually discounted a lot of the labor to work within my budget. I will call these guys any time I need electrical work!

Matt came out to our new condo to install three ceiling fans… while he was there he happily checked out a phone line that was botched by A HANDYMAN… air quotes… this guy didnt even have a voltage meter. The handyman not Matt. Matt had us up and running in a few minutes! He answered my questions about some concerns I had, about the construction of the place. And installed my cheapo 24.00 celing and light fixtures (total steal from Lowes. Builders special find!) and they were silent, balanced and solid as a rock!
Thank you Matt. I feel safe leaving the condo while I travel this year knowing my tenants will be safe and cool!

I had a lightning strike a few days ago, and needed an electrician to do some repair work. I took a chance on a company I had never heard of (based on their Unilocal reviews) and scheduled an appointment with Plugged In Electricial. Alan and Matt called ahead to confirm the appointment, arrived on time, listened to my explanation of the issues, quoted me a fair price, and went to work. They even took the extra step of using pull-​on booties over their shoes to protect my floors from any dirt they might track in.
After opening the outlets and tracing wires, they found some potentionally serious issues (scorched outlets and damaged/​shorted wire) that I wasn’t aware of. They clearly explained the repair options, but were happy to try the least expensive option first. Fortunately, they were able to fix the issue quickly, and I felt the final cost was very reasonable, based on the work they did. I am happy to recomend them to anyone needing electrical work.

My parents used the same electrician for 20+ years and that is because he always did a great job, was reliable and they knew what they were getting. Of course, back in those days, one would just randomly pick someone from the yellow pages, as there were no review sites, just refers from those you knew.
Today, times have changed, but not everything, when someone is good, you keep using them, especially a electrician and car mechanic.
On with the review…
[ Introduction ]
When my wife and I purchased our first house we just wanted something within our means and that meant getting an older house built in 1969. Everything was original and we needed bathroom fans, dryer outlet, a new oven and new stove cooking top. We hired one of those big companies and a guy name Matthew came over. He knew his trade well, was reliable and explained all the details, which is exactly what I liked. I love details.
[ First Service Job ]
Matthew installed the fans, oven, stove-​top and dryer outlet. Of course he had to look at the electrical panel that was located in the «garage» to turn the power off and he noticed that our particular panel was a older model that was prone to cause fires (burn down a house) and that was scary to hear, but he explained why and I had him replace the whole panel. We just had our first child and obviously did not want to chance it. We had a Federal Pacific Stab-​Lok electrical panel and I researched (as I do with almost everything) that roughly 90% of houses built from 1960 – 1980 had those installed. Many houses «burned down» because of them and yes, Federal Pacific is out of business! (if you don’t believe it, look it up yourself)
After Matthew replaced everything, the house looked great and we stayed there for a couple of years. I kept his information for future work and just recently discovered that he went the family approach, after leaving the very well known electrician company.
[ Second Service Job ]
We moved into a much newer house after having our second child and needed more light in our bedroom as it was extremely dark. I called Matthew and he came out to look at what we needed, shared his ideas on what would look the best and he went from there. He installed 6″ recessed lights for the centre and 3″ adjustable recessed lights on the outside of the ceiling. The lighting turned out beautifully and now finally, we have light in the room.
[ Prices ]
The prices are extremely affordable when comparing to other electricians and he does a great job at explaining the costs upfront. What I really like is that he does not over charge on the material, something others like to do. You pay what he pays for the material + the labor, which is exactly how it should be. Others should know that this type of work is not done by the hour, because every job is different. This job was completely different than our other house. With both projects, Matthew was never pushy about sales, he was very honest and upfront and that is very rare these days.
[ Coming over ]
Matthew came dressed as an electrician and he wore those shoe slip on cover things, which is great, because it shows he is professional and cares about our carpets. Now if only those Comcast cable installers would do the same thing.
[ Licensed/​Insured ]
I already knew what I was getting the second time I called, but still it is good to know that others who read my review know these guys are state licensed master electricians and carry special insurance. As you can imagine, my regular car guy is a master mechanic too. When it comes to your house, or car, you want someone who knows what they are doing, not some amateur.
[ Conclusion ]
Finding someone who treats your home/​car like it were their own is no easy task. When I deal with either one, I always want someone that is a master in their trade, so I know they are competent in doing the job right. Matthew at Plugged In Electrical Services always does the job right, he is honest and has probably saved my families life (no joke) when he changed out that dangerous panel. I highly recommend this company and will continue to use Matthew as our electrician for as long as we live in the state.