Ruby Tuesday

This Ruby Tuesday is still very solid. Took the family to dinner Friday night and we were seated in just a couple minutes. Our server was friendly and our drink orders were taken promptly. The bread bites they served were tasty. My wife and I both ordered the bourbon chicken, which was very tasty. I ordered the salad bar and a side of mashed potatoes. Again, the food was very solid. I really liked filling up on the salad bar so I wasn’t starving after eating only a piece of chicken and mashed potatoes for dinner. I was quite full and quite satisfied.
We’ll be back!

We had an enjoyable meal at Ruby Tuesday last night. Our server, Emily, was excellent. However I was surprised at how the manager spoke to her in a very impatient and condescending manner. I thought managers were supposed to be supportive and helpful.

Absolutely the worst dining experience. Food came out wrong twice and, in the end, just got taken off the bill without eating. Manager couldn’t have cared less and was uninvolved. Horrible!

Something has changed at Ruby Tuesday. Ordinarily I don’t re-​review a restaurant, especially a chain outlet where I try to maintain average expectations, but this visit felt different and not in a good way. I felt like some cost cutting must be in play; several things struck me funny. Monday night would be slow I imagine, even a «holiday» Monday (MLK day) and there were few parties dining, yet the food was slow and the service was not as good as usual. And didn’t we used to get cheese biscuits? The foods was good as always but the whole experience seemed… diminished. I hope it’s not permanent.

Oh damn… oh DAMN! The ONLY reason we came here was because I had a gift card for getting third place in a Harold Ramos look-​a-​like contest. We sat at the bar and I cannot believe how busy this place is. People in the US still are totally content eating and drinking mass produced, crap. I know a lot of Unilocalers who wil eat anything and also, there are Unilocalers who think they are Thomas Keller. This falls in the «I settle for anything» column. There are better options. The staff here was all high school kids and the managers all looked miserable. The food was cafateria food… but greasier and more expensive. The bartender kept telling everyone how she has bronchitis, yet continues to work and serve people food.lovely. The only redeeming this is they have beer… glorious, glorious beer…

Went in on Mother’s Day fearing a long wait, but my party of 4 was seated right away. There seemed to be a steady stream of diners going in and out and the staff kept up pretty well. I love this place for the simplicity of the Garden Bar, where I can eat healthy to my heart’s content. This time I opted to add the chicken tortilla soup. The soup itself was great, but the chips I got were a little «airy». The only other fault was that the shrimp skewer ordered by one in my party was kind of paltry. Everything else we ordered was well received.

We have gone to several Ruby Tuesday Restaurants in the Greater Cleveland Area and have always found the food excellent and the service top notch. Recently over the past few years we have frequented the one in Seven Hills the most. We like American Comfort food and have always been more than happy with the food served there and the service the waitress/​waiters provide.

If you have a steak combo on your menu that costs $ 19, you should be able to cook the steak properly. I ordered the Petite Sirloin and Lobster Mac & Cheese for $ 19. The mac & cheese was OK but looked reheated. I ordered the sirloin medium and it came back completely well done. No pink whatsoever. I sent it back, waited 15 minutes and got a second sirloin. This was on the border between medium well & well done with just a bit of pink. I didn’t bother to send it back since I had my 5 year old with me (he had to wait 5 – 10 minutes to get ketchup for his chicken strips, by the way). The salad bar is very good, everything else was mediocre or poor. No excuse for messing up a steak twice.

Ate at the bar as the place was packed. Although busy the bartender made it a blast. Had the crab cakes and for the price I haven’t had better.

The service is good, the food was properly prepared, the place is clean, the menu just doesn’t do it for me. I just can’t find anything I love it’s ok just my personal taste runs a bit different than the typical chain restaurants… if you are ok with chain restaurants this one is top notch.

The mice have senselessly invaded my house and it’s a bloodbath in here with the cats going crazy with widescale killing and not eating what they kill and it is so gruesome and god-​awful that I had to go out to dinner.
My first choice was going to be a theme dinner at one of those filthy Broadview Heights restaurants out next to the Norton Landfill. I remember seeing the CMHA garbage trucks dumping in that place and when they popped open the back end of the truck, the rats would come out big and mean and looking for a fight. I wish my mice had some fight in them like those teethy fuckers did.
Alas, city officials have bulldozed those awful infested dining establishments to make room for a Giant Eagle. The rats are the only ones still eating out on that side of town. I had to go to Seven Hills and find me a Ruby Tuesday. I figured it’d be dirty in there too. I was not disappointed.
The frozen fries must have screamed something fierce when they hit the scalding black oil because damned if they’re not both overdone and underdone at the same time. Thaw those bad boys out first and they’ll fry up alright. Making fries ain’t hard to do. Get it together.
The immigrant running the beef patty machine out in Colorado was hitting his ISO 9001 specs on the dime when he made my burger because it was exactly round and precisely even when it hit the grill. I’m sure it recoiled in the heat of the cooktop and as the line cook squeezed every drop of juice out of it, it shrank and tightened as if to scorn me for eating it.
The service was fine and I liked my waitress. The burger was a mess and I was ashamed to be eating it. If you’ve got some scratch get one of those silly iced tea drinks with booze in it. Just drink it fast or the ice will melt.
This was quite an ugly and offensive way to spend an evening until I realized how it all made sense. The people around me were having fun and enjoying their food. Did they care that it all came in from a New Jersey wholesaler? No. They were laughing and it was a good time and I was the dick because I went to Ruby Tuesday in Seven Hills looking for a Moxie burger and some Lola fries.
I should have had the beer and I should have enjoyed my meal. And while I was away, the mice did not play. They did not play at all.

I never rate a restaurant this low unless there is something seriously wrong with it, and that usually means something unsanitary about it, which is the case with this restaurant.
After having ordered the shrimp pasta it came served to our table in a huge all white plate with (3) not one or two but (3) finger prints INSIDE the plate area, the area where my food was. I obviously told them I was not eating the food, that it was unsanitary and that they should take it back. Then when the general manager came over to our table, he told me that this was not their standard, but however that type of thing does happen occasionally while the chefs are handling the food. REALLY? Their chefs HANDLE the food!!! I would like to know why a chef has to stick his hands into a pasta plate once let alone three times. Can someone please explain that to me. So according to their manager, his own words, their standard for sanitation must not be too high, since again, his own words, these types of things happen. I don’t get it, I understand people make mistakes, but this seemed perfectly fine with this manager, that a plate would be served with (3) finger prints inside the dish. Terrible, Terribe, Terribe, is all I can say. Oh ya, then to top it all off, I got to sit and watch my elderly uncle eat his food, my fault I guess because I had no confidence in their kitchen staff at that point and therefore turned down the managers offer of remaking my food; and then to top the whole experience off, the manager charged me for my ice tea. Did you hear that? After making my experience at their restaurant a complete and unacceptable experience (maybe they don’t train their managers that they are selling not only food, but atmosphere and an experience) he charges me for my ice tea.
Like I said, a bad experience is one thing but when it comes to a restaurant being unsanitary, I think people need to be made aware of it.

It was my first time ever in a Ruby’s, and unless someone twists my arm to get me back, it’ll probably be my last. Nothing was terrible, but was very pedestrian, and I was underwhelmed by the menu and the service. Told the server it was my first time, and asked what’s good, but she wasn’t very helpful, giving no suggestions, and responding when I asked if the burgers are good saying you get bored of the same stuff if you work somewhere. Thanks
The salad bar was the lone standout that made it worthwhile, while the prime burger didn’t deliver on it’s promise of being the best ever, not by a long shot. Was out with my parents who got the lobster tail and steak combo. They said it tasted alright, but the temps on both steaks were way off. My medium burger was way more red than the rare filet, and the med rare had no pink yet alone red, but at least it was a good enough deal with the tail, even though it was small. The onion rings are actually straws, which I normally loves, but they were extremely greasy, and either burnt or the fryer oil hasn’t been cleaned since they opened.

I stopped by last night to get a salad. Everyone knows Ruby Tuesdays has a salad bar. I partook. As far as salad bars go, it isn’t scary and kept really cold and clean.
They serve Mr.Pibb.