Giant

I have been shopping here for awhile since we moved down here to Maryland. Up until tonight it has been your average grocery store for me. Clean. Fair prices. And an alright selection of prepared foods. I normally choose giant because of the gas prices. But tonight was the night that gave me the reason to give a review. The manager on duty tonight, around 10pm, was excellent. She went above and beyond to help me with my issue. I could she was stressed from what seemed to be a lot of things happening at once but she was incredible at prioritizing each issue and giving each customer the help they needed while still going out of her way. I really do appreciate the great customer service I received tonight. So thank you to management. I will continue shopping here and spread the word for others to come also.
And a hint for what seems like most maryland shoppers. You can get a lot more with honey than vinegar.

It has groceries. They are priced reasonably well. What else is there to say?

I pass this particular Giant on my way to and from work, so usually I’ll stop by on my way home from work. The store is pretty clean and I can usually find what I need here. I love their produce section and the fruit and veggies that are already cut and ready to eat or cook with. I think the prices here are a little more expensive. ShopRite is usually my go-​to grocery store aside from Wal-​Mart but I’ll go to Giant when they have something good on sale or I need to quickly pick up something. Giant also has a great selection of «healthy» and organic foods which is another plus for me. Coming from NJ, I’m used to Stop & Shop but Giant is pretty much the same thing. I loved the muffins and bagels at Stop & Shop but haven’t had the chance to try them at Giant to see if they’re the same.

I’ve been going to Giant Pharmacy for more than 20 years and I am DONE! Every single time the wait is forever — even when I fax over scripts before I get there.
To add insult to injury, Giant Pharmacy seems to always hire the slowest moving and slowest thinking staff — they’re (usually) pleasant, but glacier-​like. I was there today waiting for 45 minutes with 9 people in line and ONE woman helping customers. After searching and searching and searching for a script for the customer ahead of me, she finally came back and realized that she had the name wrong. Pull my hair out now!

I rarely go to Giant but we were in need of groceries so I decided to go somewhere close to my home. I usually do my shopping at wegmans on the weekend. My husband and I decided to go together with our two kids. Half way through our shopping my son broke out in a horrible rash on his face after getting out of their cart/​car. Rushing to get to check out to get my son home we noticed only one cashier working. The line was wrapping around and I just couldn’t wait so we decide to use self checkout. Thinking it would be faster. Self checkout took twice as long my items had to be rescanned every 10 seconds my husband is bagging I’m scanning as we are trying to watch our kids. What really ticked me off was that there were 3 employees standing in front of costumer service watching us. Not once did one offer to help bag or help ring. Or have one open another lane so we weren’t in this situation in the first place. Extremely rude and not helpful. Why have three people stand there and not help. If your store is relying on just self checkouts that’s poor customer service in the first place and the store is cheap. Taking much needed hours away from potential employees is horrible. And the fact that giant is even paying three employees to stand there and not help is even worse. A business that doesn’t believe in ethics and pinching pennies is no business I want to shop at. Giant you lost a customer for life.

This Giant is always well stocked, associates are very helpful however the prices are def in the high side. Since this store doesn’t make the prices, I will just rate the store and its employees.
One thing with Unilocal that annoys the heck out of me is when someone gives an establishment or business 1star because of 1 mistake or a person had one bad experience out of many visits. Be freaking realistic, a kid puts a box of produce on the bathroom floor one time but the kid washes his hands and then places the produce in the shelves.
Couple things about that specific post, you mention that you cone here all the time, the produce was in a box, kid washed his hands. Big freaking deal. You think that produce came out of your grandmas backyard. Its shipped overseas and the people picking and packaging may have had crap on their hands. Wash your produce dude. One star, seriously? And the manager addressed the issue. Its not a restaurant. Go to Safeway then. .
Anyway, pharmacy Mgr is very helpful and they have will allow partial filling of ALL meds, unlike their competition. Plus its rare the pharmacy is not stocked with anything someone may need.
Come on people, think about the big picture. Where’s your positive comments when you were happy.

About 7pm (6\13) last night while shopping I needed to use the restroom. When I walked in, there was someone in the stall. A box was on the floor. A Giant produce associate came out, washed his hands and left the bathroom. I finished, left and followed him. He took box that was on the floor of the bathroom stall and opened it. Placing the items on the shelf. I immediately notified the highest level of management in the store. His name was John. I will be following up with the store manager on the next few days. I am concerned that this situation might not be handled. He did say that he was going to speak to the associate and the department manager.
Needless to say I was shocked and upset. This is unexcusable. We are loyal customers who drive past the Safeway in Arnold for the selection and pricing if the store.
I’m just not sure how someone could think that placing a box of produce on the bathroom floor in a stall and then stocking the shelves is ok.

I am so angry at Giant in Severna Park that I can’t see straight! I called on Tuesday to inquire about a fresh Turkey for my family’s Thanksgiving dinner which is taking place tomorrow. I was promised a fresh. NOT FROZEN. bird by noon today. I called again in Thursday, as suggested to MAKE SURE the order was coming. I called this morning, as suggested to MAKE SURE the order arrived. I was told OH YES. they are on the pallet. Pick it up by after Noon! Except I went to pick it up and there were NO UNFROZEN TURKEYS. Was your meat department employee on drugs this morning when I spoke to him??? I have 16 people coming to dinner tomorrow at 2 p.m. and will NOT have my turkey to serve. Instead I need thaw three small birds and figure out how to cook all three. Thank you so much for ruining my holiday. I’m so glad I took the time to call you repeatedly and that you took the time to lie to me every time I called.

This market has been going through a remodel for a decent amount of time now, and during my last visit on Friday I walked into a crazy grand reopening party at this location.
What’s changed?! Not too much, it’s slightly cleaner, and there are a lot of giant product signs throughout the aisles. The display cases are wider and cleaner, and just an updated location.
One large welcomed addition was the enhancements which were done to the «natures promise» (organic and other wellness foods) section. The aisle itself is larger, and has a lot more selection now which is a very welcomed sight.
Overall the market itself has what nearly every market has, and outside of a little more choices on the shelves compared to a Safeway, everything is just average.
3 stars.

This place is going downhill and I’m surprised that’s happening in «Better than anywhere else» Severna Park. Of course that’s at least what the people that live there think. I went in this «store» on Thursday night 28 Feb and it looked like the place was either going out of business with the sparse amount of items on the shelves, or the aisles had just been rioted. The produce (and I’m finding this with several Giant’s now) is usually spoiled and moldy. When I brought this to someone’s attention in the section, I was stared at like I had three heads. Lots of expired products on the shelves, especially the dairy section. When you go to checkout look for about one or two lines open and that’s if you’re lucky. «HELLO GIANT: Wegmans are now open in Maryland and they’re eating your lunch!!» Step up your game!!! All in all Giant is continuing it’s downward spiral and The Severna Park store is finally catching up to the other terribly run stores of Giant. About the only positive, is the checkout lady Laura was very friendly.
Also a quick note, if you go on Sunday or anytime during the weekend the botoxed snooty soccer mommies crowd the aisles, where you can’t move. The parking lot is not easy to get in/​out of there in a hurry either.

Of all the local Giants, this is my least favorite. I still can’t get the layout straight in my head, so I’m always traipsing back and forth to look for things. It’s always packed, and I’ve found the fellow shoppers to be quite rude (but hey, that could just be because it’s Severna Park). I can’t judge the store for it’s CUSTOMERS, so the two stars are for the layout and organization of the store. Giant as a company is great. I love shopping at Giant because I can usually find organic varieties of whatever I’m looking for, and they’re always stocked really well as a whole. However, I try to go to one of the two Glen Burnie Giants before I’ll hit this one.

Giant. Not sure I’ve ever spent any time in a Giant before. This place was Giant– so many rows and such a selection. I could have spent hours in here like I did with my Dad when I was younger. We would go grocery shopping late at night and those were memorable fun times. So many different brands of the same item. And the produce section was stocked so neatly and everything seemed so fresh and almost fake. Loved the specials and sales with my Giant card. Giant.

Probably still the best grocery store in the area followed closely by the new Safeway at Arnold station. I actually shop more at Safeway due to convenience but Giant has the overall better prices and selection.
The down sides are the meat and bakery are not as great as they used to be. Still better then most but it has lost a little.
Any seafood I buy is from Giant especially shrimp.