PetSmart

PetSmart is great. Love taking my skittish dog here so she can get some socialization (she’s great at home with the other dogs, but terrified on her own). Great food and toy selection. Often when I go on Sundays the rep for the dog food I buy (Blue) is there and he is always really helpful in finding what I need and giving advice on some of their other products (e.g., we shouldn’t feed our dogs the Wild, because they’ll prob gain weight).
They are also GREAT about returns. No problem returning an inflatable E-​collar that didn’t work for us or a toy that broke.

MY DOG WAS STARTING TO LOOK LIKE A DRYSDALE SHEEP.
The great thing about PetSmart is they keep your information in a national database. I normally take my dog to a location in Milwaukee but they were able to pull up his vaccine information and what style was cut last. The staff was really nice and did a fine job on the hair cut.
The grooming salon really needs a separate entrance because they are open a few hours BEFORE the main store opens. You have to ring a bell and interrupt an employee to open the locked door.
AT 9 A.M.
«You here for a grooming appointment?»
«What? I thought this was a Starbucks!»

Again, I just have to RAVE about this place! We just adopted a rescue pup. A 2 year old black lab named «Goose» (like from TOP GUN! LOL YAH!) When he came to us he was SO skinny. Just a bag of bones! He also has some alopecia (hair loss) due to neglect as well as a few other scars and bruises. (The story is, his previous owners kept him tied up outside on a lead and didn’t feed him or love on him) When he came to us I knew right away that I wanted Goose to go get the «Top Dog» package at Petsmart. He has had such a crappy start to his life that he was way overdue for some pampering. And I knew that he would get the ultimate treatment at this Petsmart! And he DID! Right when we walked in they didn’t need to ask his name they already knew. We made the appointment and we were right on time and the girls said «Well Hello Goose! what a handsome lil guy!» He being timid at first immediately started to wag his tail and he felt comfortable being with those girls. The stylist’s name is Lisa L. And I highly recommend her (or anyone else back there!) They brushed his teeth, cleaned his ears, trimmed his nails, shampooed and conditioned his coat, brushed him out, and sent him back to us all cleaned up and handsome! She recommended us to use an oatmeal/​apricot scrub shampoo because his skin is flaking from being outside all of the time. That was a great choice his coat was smooth and smelled great too. She handed me a little «Pawgress Report» which I really loved because it gives them the chance to write what they did that day and what they recommend. She noticed that he had sores on his paw pads from being outside all the time on concrete so that explained why he was sensitive to us touching his paws. She also said he was a «very well behaved boy!» that made me very happy! I will be back in 4 weeks to give him and the other pups a top dog package because every time one of them gets it they FEEL pampered. With girls like Lisa L. Working on them I can see why. The compassion here for animals is what makes this place heaven for pets. If you have a dog, or cat that needs a good pampering give Petsmart a try! I was seriously wowed by the detail and affection that EVERY pet gets. Whether they are a rescue pet or not. THANKS AGAIN PETSMART!