Tim Hortons

When will somebody finally call the corporate office and get this place handled already? The most rude women ever work here, you’re there to take my order and get me what I want, not roll your eyes and act like YOUR JOB is an inconvenience. This is why fast food works will NEVER deserve 15 dollars an hour. I wish the Dunkin Donuts across the street was still open, at least the Indian people were beyond friendly. Who do we have to call to get these miserable management and employees fired? Not many other Tim Hortons are much better but this one is by far the worst I’ve ever been to.

Like most Tim Hortens this one stinks. I stopped going to this a while ago but i wanted to bring my workers some donuts today. Go through the drive through and the most miserable person possible takes my order. Pull up to the window my donuts are sitting there waiting for me but jabba couldn’t multi task so i had to wait. I could not believe the way she spoke to the person behind me, and all the silly faces she was making and rolling her eyes. Truly lethargic, pathetic and miserable. If you don’t like working then go home sit on your ass and let it keep getting bigger (don’t know if that’s physically possible from the size of it). Another bit of info for ya, if you have cankles for the love of all that is Holy do not wear ankle socks and tight stretchy pants.

They always say the chef if not here yet and the bakery is closed every morning. But my friend used to manage Tim hortons and work the night shift. He prepared for the morning rush. The workers there wobble around like they don’t wanna work. I can see why there all over weight.

Folks are friendly but completely incompetent at their jobs. I LOVE Tims, but this locations needs to be cleaned up. 2 stars for the hot coffee, but the chairs were stacked and nothing was out at 6:15pm. Looked like they wanted to close. Their wi-​i was down too. :(

I give this one star because the coffee was decent. However, the behavior of the staff, it seemed one was even a manager, arguing, loud, and cussing about everything. Tried to answer a few emails while sitting in this place was impossible due to the distraction. Clearly they did not want to be there, so neither do I.

I love Ice Capps but too many times I’ve been here and they don’t have it. This Tim Horton’s is by far the slowest at making anyone’s drinks. This is right down the street from where I live. However, I’ve been going a couple of miles extra to go to a better and quicker customer service Tim Horton’s. The workers seem lackadaisical when it comes to any sort of work ethic. Again, can’t say this enough: WORST Tim Horton’s that I’ve experienced for 6 months. Better off going to 23 Mile & Shelby PKWY.

I always go this location almost every day, but the service getting slower & slower the previous staff gone & the staff now very slow & most the time they forget to give you your complete order. I think time to find another location.

Consistently terrible attitudes of most employees. Service is soooo slow EVERY time to the point where I feel like I’m on a hidden camera show to see how long I will wait. I have given this place many chances but have decided I will now go out of my way to never visit this business again.

Really deserves 0 stars. Walked out today when we were third in line and there were at least 5 employees in the drive through talking and laughing. We went to the one on Hall Rd. spot on food, coffee, and customer service.

Wish I could give it zero stars. The lady at the drive thru was sooooo rude that I said forget it and drove away and went to bigby down the street where they were super nice. I will never ever go to this Tim hortons again !!!

This location is horrible. I’m never the one to review things and write bad things but this is an exception. Every single time I’ve ever been here my order has NEVER been right. I get a sausage biscuit with cheese no egg. When I get my sandwich I’ll get egg on it, sausage with no cheese, and even one time I only got egg and the bun. Staff is extremely rude. The manager should really do their job

The customer service sucks here every time I go threw the drive thru the lady goes in a rude way what do you want! Like sorry but no it’s hi how are you what can I get for you. Then I get to the window and she likes takes the money in a mean way! And if you ask for the sleeve so you don’t burn yourself she gets upset at that too! They need new workers! Never going back

Walked in and plenty of staff… all whom were not willing to help a paying customer. Those that did acknowledge had a bad attitude. Ordered a #2 lunch meal (grilled cheese panini) and soup. Paid for a drink and had to ask twice for it, soup was decent but received a egg and bacon sandwich. I sucked it up and ate it but wouldn’t recommend this location to anyone in a rush or that wants pleasant service.

Avoid this Tim Hortons at all cost. they are so slow it’s pathetic I waited 25 minutes at 8:50 am .They only have one worker inside and there was no urgency at all.

I walked in and then 120 seconds later I walked back out. The place smelled like sewage. I thought it was my imagination, but the longer I stood there the more I could smell it. With the sewage smell filling up my nostrils I then noticed how filthy the floors were. The combination completely killed my coffee craving. The way I see it… if the front of house (the public area) is filthy then the back of house is probably even dirtier. There are lots of other places nearby to grab a comparable (or better) cup of coffee; I won’t be back.

I drive by this location 4 – 6 times a day, and it can get crazy busy & the drive thru backs out into 21 & or Vandyke before 9 am
However at 10:15 on A Wednesday, I was the only car.
My turkey sausage– cheese– egg white muffin was prepared perfectly & quick.
NOTE:
if any Shelby Police read Unilocal… Action needs to be taken on NO LEFTS on Vandyke leaving this facility
& NO Lefts turning into it from eastbound 21
truly near misses all morning long

It was fine for a meeting, but I’m not much impressed by Timmy’s. The coffee I ordered was fine, and the service was a bit slow. My friend ordered a cheese sandwich and an iced tea. She said the sandwich was good, but the tea tasted old.
I’m sure we will be back, it’s convenient as a meeting spot before practice.

Love Tim hortons but unfortunately this location seems to not be up to the level as others locally. Very slow and not friendly staff.

Dunkin donuts and starbucks are both far superior. I would drink mcdonald’s coffee over tim hortons. Might be better than gas station coffee though.