Coco Spa

I received a gift certificate from my hubby for coco spa. I went in to get a manicure and pedicure and WOW what a treat! I got the «honeymoon pedicure» and a classic manicure. My manicurist worked to make sure my nails looked perfect. Do not expect to walk in for the typical mani/​pedi where they sit you under a dryer afterwards and you are in and out. I got a totally unexpected hot stone massage while I waited for my nails to dry! So then when that was done, I expected they would send me on my way. Instead, he showed me the seated massage chair where I then got a full body massage and stretch. I felt wonderful afterwards! My manicure and pedicure looked beautiful. I can’t wait to go back again for the same thing!

Clean, friendly & modern décor. Spa honeymoon pedicure includes a complimentary chair massage. Maria did a wonderful job on the back & shoulders. Be prepared to tip the nail tech & the massage person

Giving my favorite nail pa 2 stars back. Great service as usual; I still go to Diana for nails and waxing (8 years now), Susan for facials, Gina for massages. Dee is friendlier now too! The spa is maintained and managed well, always clean. They offer free tea, coffee or wine.
The only reason I wouldn’t give the fifth star is because their prices increased by a bit (between $ 3 and $ 5) even more expensive than NYC. They use «individual» tools and disposable containers for sanitary purposes but I don’t think they recycle them. It’s a waste. I hope management does something about that.

I never do Unilocal reviews but I was checking the coco– spa site to see what time they’re open until tonight and saw the comment from «jill» about Peter and how hard he is with massage. Majority of people who go in for massages appreciate when they’re firm and from my experience that is exactly what Peter delivers. Who wants a flimsy little back rub, especially when you’re paying for it? More places need people like Peter to actually work on the kinks and knots-​unless you’re going for a light rub then maybe you should ask for one of the young girls…

I went to Coco spa for a hot stone massage yesterday. I have had many hot stone massages over the years, this was my first experience here. During the massage I had to stop «Peter» several times because he was so rough, was actually painful. Instead of being relaxed, I literally could not wait for it to be over. This morning I woke up and can hardly move. My neck, shoulders and hips are very sore. I feel like I lost a fight. Do yourself a favor and NEVER have a massage at Coco spa. Horrible experience.

Great place very friendly people and staff. A business that likes to also give back to the community. They helped me with a great event and makes me even more want to support a business that supports the community.
Feedback from my wife and other families this is a great spa to visit from manicures and pedicures to spa packages for facials and massages.

I have to say that I am very impressed with Coco Spa. It was extremely clean, welcoming, and offered a wide range of services. They clearly went out of their way to make you feel welcome and pampered. While it wasn’t as appealing to see them squeeze out the treatments from a foil single-​use packet, it was good to know that everything was highly sanitary. That said, it would have felt more luxurious not seeing the foil packets.
One of the highlights of Coco Spa was that they are big enough that they can accommodate last minute appointments. It’s great to have that flexibility, and while we made an appointment to be safe, it was clear when we arrived that we likely would have been ok just walking in.
Overall, it was a wonderful experience. The only thing that made me give Coco Spa a 4 star over a 5 star review was the lack of a feeling of luxury. I would love to have more options without a massage (which I didn’t love). I have had a better experience at the same price at places that had a more relaxed pace without the massage. However, that has been at much smaller places that do not offer the same breadth of services or flexibility that can be found at Coco Spa.

I only gave a two for the cleanliness and that the spa is beautiful. Otherwise unfortunately the staff are the problem. My sister just got her nails done for her wedding and they didn’t even pay attention to her wants and needs. She tried to emphasize the importance that it’s her WEDDING and it was barely acknowledged. She also called ahead and asked if they could do a certain style, they said yes and when she got there the woman claimed she couldn’t do it?
All in all very disappointed with this salon and will not be back.

Last week was my first time there, I was with my two stepdaughters 9 &14 and my cousin. 14 year old had a manicure she had asked the guy please do not cut my nails to short and guess what he cut them to short that she bled! The rest of us got pedicures they did a crap job on my 9 year old where she had a pedicure for one minute put nail polish on and it chipped right off! Mine and my cousin tried to use the massage chair and the girl told us we have to pay for it! I never went to a nail salon that you had to pay for the chair massage! Never going there again

By far the nicest nail salon and spa in the general area. Attentive staff, lovely facility, awesome complimentary upper back massage during nail dry. I’ll definitely be back.

Had an okay pedicure. Great eye brow waxing, but I felt like after I paid and tipped the woman the service as subpar. They offer a complimentary massage and once I paid and tipped it was like they forgot all about me. Never receive my massage. Can go to another spa and pay less and receive much better service. Will not return.

Loved this place until they changed owners.
Prices have gone up (ridiculous) and the vibe just seems off.
I went in about a week after the switch with a gift certificate I had leftover from Christmas for a mani/​pedi and they wanted me to pay the difference between what my friend paid for the GC and their new prices! If there had been a name change or even a sign about new management I maybe would have entertained that but seriously… I pretty much told them I wouldn’t and they «agreed to honor» the GC. Come on.
Also, some of the essential/​very well liked staff has left in this switch. Very sad about this.

Its clean and beautiful. Everyone is friendly and nice. They do a great job! I go there for waxing, massages, and nails! I usually go to Grace and she is awesome! Wouldn’t go anywhere else since they opened.

Came in got right in on a Saturday no appt! Granted I came early! Place is simply gorgeous and expansive! Pedicure is average price they do up sale which I like a spa pedi every other pedi so it’s not a big deal. Prices are average towards higher end. Mani/​pedi (spa) with French was $ 65 also you get a chair massage that was well worth the visit! Made an appt but interesting she never took my name :/

I needed waxing done; eyebrows, arms, and bikini. I requested Diana at the advice of other Unilocalers. She was so awesome. She was professional and helpful. She did a great pedicure. I relaxed and just let her do her thing. She took her time was fast but not rushing. Will Def come again to see her.

All of the services here used to be top notch, however I’m disappointed that much of the attention to service and professionalism has diminished with time. Some of the accepted practices were more indicative of a cheap nail salon (even though their prices are certainly not cheap.) Examples include the technicians constantly chatting amongst themselves while working on clients, using old, thinned-​out polish. The waxing services lack attention to detail and, while not technically dirty, they are less sanitary than I would expect. There is great pride emphasized on speed of service vs. quality.
They have a good location and a nice facility. They just need to place more of an emphasis on quality vs. turnover.

I hadn’t been here in several years but popped in for some waxing recently. There was no wait and as before the place is clean and nicely decorated. The waxing experience was just ok. However I was sneakily upsold not once but twice. First in the room i was offered «sensitive wax» which i was not shocked to find out later cost me an extra $ 5 but this was not mentioned at all at the time. Then the lady insisted i needed more done than i originally specified, and yeah i could’ve said no but she did not say it would change the price. At check out she tacked on another $ 5. So my price increased 50% from those things. Very annoying. But what really annoys me is that two days later my skin is all irritated and bumpy, so that pricey sensitive wax was BS. I no longer get nails done at salons and I have since found a nicer place for massage near my home, so now that I know the waxing is no good I have no reason to ever go here again.
PS i completely agree with the reviewer that commented about the «please tip» signs. SO tacky!

Very disappointing. Quick summary– they definitely up-​sell which is fine (but lie when they say they have regular polish colors that match CND), incredibly rude staff if you’re not a regular (maybe they have enough regulars already?), took 2.5 hours for my 2 services (takes a little more an an hour anywhere else I’ve gone).
Went in for a pedicure and UV gel fill. Was told they wouldnt use regular polish color for the fill and I had to upgrade to CND color (fair enough I thought). I wanted to make sure the CND color would match my pedicure (used regular polish there) and was reassured they have matching colors.
Got my pedicure first. It seemed to look nice until I got home and noticed Jason missed the sides of almost every nail. The hot pink color also appears translucent in daylight (I’m guessing polish thinner may be to blame?)
My finger nails seemed to be coming out great. Except Jason couldn’t be bothered speaking to me because I wasn’t a regular customer (he said this to me!!). He spoke to the customer sitting next to me the entire time and offered her a fan because she looked hot and had someone come over and give her a back rub. All while offering me neither…
He was very meticulous with my nails which I loved but so rough pulling my arm for no reason. He also kept grabbing the UV dryer to move to the other side of the table, while my hand was still in there drying. No matter how nicely I informed him at he was hurting me he kept on doing it.
Finally we got to the nail art. I had showed him a picture when I walked in and he said he could definitely do it. When it came time to perform, he tried to weasel his way out of it-​saying my nails looked fine as is. He finally brought Kim over who did a very nice job. Although $ 26 for a design on 4 nails seemed excessive.
And after all of this– the regular polish they said will perfectly match the CND is about 2 shades off. It’s only noticeable in daylight but I still don’t appreciate being lied to.
I had been to Coco for waxing services with Diana previously and thought she was great. Which is why I wanted to give my nails a shot here. What a waste of my time. I can’t think of one positive thing from my time there– truly disappointing and will never recommend this place to anyone.

I think they do an excellent job for manis, gels & pedis! Very meticulous. Only thing I don’t love is they try to up-​sell each service but that’s ok, right?

Went there for the first time this weekend. Great experience. First off, it is a beautiful space that is very clean. Well staffed. Got a great manicure and was well priced. Girl at the door was very friendly and seemed to know all of the regulars. Got a great massage at the nail drying station.
One thing I really liked is that the staff all acted very professional and seemed very friendly and outgoing. I also liked the relaxing atmosphere. Will definitely become a regular customer.