Melanie Bakala – State Farm Insurance Agent

I won’t write a book like I normally do here… I will say this… Melanie and her crew are by far the most professional, polite and dedicated insurance agents and staff I’ve ever worked with. My wife was hit by a drunk driver (twice by the same guy) earlier this month. It was after hours and melanie took my call after hours and walked me through the basics. Her and Chris were there to answer any questions through the process and it was the smoothest step by step system we’ve had to use. Full coverage and he was uninsured and it was all taken car of. Thanks Melanie and all the agents and staff at State Farm… You’re awesome!!!

When I signed up with Melanie for my car insurance, it was a bit more costly than my «online» insurance company. I told her and she asked me a very interesting question which was, «but when was the last time they gave you a discount?» She explained that these online companies get your business with cheap pricing, but you never get a reduction in your rates over time. She told me that with her agency, I would see periodic discounts (obviously without accidents, claims, etc). I was going to sign up anyway to support local business and it wasn’t that much higher, but when I got my new insurance statement this year, I couldn’t believe it. Not only did they drop my rate, but it was $ 240 less for six months! That is a significant savings for me and I so appreciate the break. Also, I can get help from her office anytime whereas I didn’t have a face with my online agency. So thanks so much! Loyal customer and fan…

I’m a firm believer in the saying, «you get what you pay for,» especially when it comes to insurance. It’s a highly competitive market where billions of dollars are spent on ad campaigns to persuade us all as to who is best. When it comes to insurance, cheapest is almost NEVER the best. State Farm isn’t the cheapest, but in my opinion, they are the best.
If you want an insurance agent that will actually talk to you and explain things to you, there’s no one better than Melanie. We never had a claim with our previous insurance company, but when it turned out that we had a couple questions about how a car policy was being billed, we couldn’t get our agent to call or email us back, no matter how hard we tried. We got mad, and we switched to State Farm.
Melanie KNOWS HER STUFF. I can’t say enough about her knowledge on everything from 401K advice, to life insurance, to… insurance for just about anything. She is easy to get in touch with and I feel confident that if I ever did have an important claim, I’d be able to get the help I needed quickly and efficiently. If you’re unhappy with your current insurance situation, don’t tolerate it. You don’t have to when there are fabulous local agents like Melanie in town.