Goodwill

I donated here today and just have to say it’s always a pleasure. The people accepting donations are always busy, but still courteous and polite. I wish I’d asked the name of the woman who helped me unload my car, which was packed to the roof with boxes and bags of stuff. She is a great representative for Goodwill.
The parking can be a challenge, especially on a Saturday afternoon with the heavy traffic on Ventura Boulevard, but just drive around the block once or twice and you’ll get in.
I’ll be back soon.

I was making a donation. They were prompt and friendly. They were fairly busy and parking was a challenge in their lot.
It might be a good idea to designate a few spots for people dropping off donations. These «customers» are usually in and out quickly.

Despite being rather big, the store feels cramped and overly-​stuffed. As soon as i walked in, i felt somewhat claustrophobic. There are plenty of racks of clothing and shoes so I’m sure someone diligent enough would be able to find some great pieces, but after looking around for a while I didnt find anything.

It’s tough to shop in here directly after coming from Buffalo Exchange across the street. Quality and selection of clothes is pretty iffy, even after digging around I couldn’t find anything particularly great. Not a huge selection of household goods either. Shop is clean and the employees were really sweet and helpful. This location is just ok.

Small and full of basic tshirts
Certainly not the best goodwill. I’d stick with the goodwill on Beverly and Fairfax

This particular location is small, primarily clothes, and nothing really appeared to be that great of a «deal».

If I could leave zero stars I would.
Everything is overpriced.
Manager thinks that Banana Republic, Alfani, Gap and other cheap brands are designer labels so they are always priced higher.
You can get these items NEW for the same price when Macys and Banana have a sale.
Smelly, used shoes are 14.99. Really?
Spend a little more and get a new pair and you dont risk athletes foot and smelly feet. Gross.
They have nothing.
Dont bother.

Robin, the manager is the best manager I have ever seen in any clothing store. She is outgoing and seems to love what she does. Her background in merchandising helps a lot. She knows how to sell! This is my fav goodwill as I have found many treasures. Other stores just seems to have corpses working there. They don’t engage and seem unhappy to be there. Robin seems to keep the spirits up and motivated.

Sometimes good finds; although very picked over and prices are too high. Parking also sux.

I’m a frequent thrifter and having a Goodwill within walking distance was a selling point for me. But this Goodwill doesn’t do it for me. I don’t know if it’s heavily picked through by the time I go in or just doesn’t have what I’m looking for, but I don’t connect with much here. It could have more or better thought out fitting rooms. I also feel a little claustrophobic by the shape and size of this location. Give me big, open, airy Goodwills all day!
But parking. Parking, parking, parking. What a nightmare. Although I can walk here, I find myself driving — I’m running errands, dropping off a donation, etc. But the parking is such a pain, and the likelihood of having to back into busy Ventura is too high for the hassle. I now go way out of my way for my favorite Goodwill stores and donation centers. It’s a shame.
I’ve never had a good or bad experience with the staff. The only memorable encounters are associates going over the loud speaker to have someone move their car in the lot. That says a lot.
I want this store to succeed! I stand with Goodwill for all it does logically and nationally. I just don’t think this is the best home for it.

Parking totally sucks! It’s on Ventura blvd… So, your lucky if you get a parking in the front or a spot by the meters. They have only 8 parking spots and they’re always super packed.
You can find lots of name brands here, but being used. It’s way too overpriced. I would rather go pay the full amount at Nordstrom or H&M store. They do have a large selection in the women department, men and home décor. The clothes is a little outdated and like I said overpriced. This store doesn’t smell like the others I been too. The employee seem to be nice and tend to actually ask how your doing.
I think I will stick to my regular goodwill (winnetka or canoga park) these two stores always have great finds at lower prices but, not a lot of name brands. So, if your in the west valley try to check those two stores out!

This used to be one of my favorite Goodwill stores. They usually have an excellent selection of jeans, dress, and skirts. But, the prices have become way to expensive for a thrift store. Almost everything is priced differently. Other Goodwill stores in the Valley are better priced and do not overcharge for old, designer jeans. If I wanted to pay extra for a pair of used jeans I would just go to Buffalo Exchange down the street.

It’s hit or miss but that’s true for a lot of places. I prefer the Hollywood/​Los Feliz location. I will say they had an ok furniture selection.

got a last minute audition that required sprucing up what i was wearing. needed some pumps at the very least and maybe some kind of flashy top. was in the valley and couldn’t make it home and back in time. went there around opening, parking was easy, found the perfect shoes and sleeveless top in under 30 minutes. cost less than $ 8.
this store is smaller than the ones i go to in hollywood by far but it did the trick. and i’m tempted to go back and check them out again. looks like they have a nice section of dresses and i didn’t even check out the house stuff in the back.

Worst parking ever. Such a tiny store…

I’ve never been in the store to shop, but I have dropped off donations more times than I can count.
Just thinking about parking gives me massive anxiety. Do not park in their lot. Seriously, it’s a trap.
Staff is friendly but usually swamped and therefore not super helpful. But hey, they take my old furniture and gently used closed off my hands, and for that, I am thankful.

I struggle been 3 and 4 for this review…
Let me start by mentioning that I’ve made some GREAT finds here! A cake display lid, the third dragon tattoo book, a Christopher Moore, some great skirts and tops and a whole slew of beautiful dresses. It’s also one of the few thrift places you can find decent designer jeans from time to time. I always happen to find things on color tag sale or when they have a $ 5 dress sales. These are clearly not my complaints.
1. parking is as difficult as the other Unilocalers say.
2. The place is a complete mess.
3. They only have 2 dressing rooms & they won’t let two people go in at the same time.
4. It has quite a few very rude patrons.
In other goodwills, I’ve had no problem going into a stall with my sister or girlfriend or whoever else I’m shopping with. I also do this at major shopping stores like Macy’s without issue… but for some reason they won’t let you do this, even though it saves time.
As far as rude patrons go… maybe I just have bad luck, but I’ve been here a few times and always ran into someone shopping in a foul mood that they feel the need to spew everywhere.

I have only donated to this place until a little while ago. The parking lot is as bad as everyone says.
The manager was instantly rude over the phone as if she expected me to be hostile before I got to speak.
After dropping off my donation, I went inside to poke around the store. The store is a wreck. Everything looks thrown around as if it’s garbage. I personally felt insulted as a customer and a contributor, to see everything in a display that spoke «Take it or leave.»
The staff can’t be bothered past their everyday duty of shoving clothes on racks and throwing everything else on the floor in the back. I have rarely seen such obvious laziness and lack of motivation.
You might find a good item or two, but at soon as you pull into the lot, you will feel exactly what the management must think of the place and its shoppers.
Out of respect for my things and the people who might be buying them, I will not be donating here again.

I am an avid thrifter! I thrift for business, for pleasure, and for my family. I go all over the country searching for bargains…
This Sherman Oaks Goodwill has a lot to be desired. It’s hard to spot, especially at night. Signage is poor. Word to the wise, park in the lot. If it’s full or crazy, leave. Do not even think of parking on Ventura Blvd. unless you want to feed and watch the meter– it’s a $ 63 ticket! Seriously!
The over-​all appearance of this store is very sloppy. Various items thrown on the floor, clothes shoved into racks, etc.
I think they strive for interesting clothes here, but what I found was expensive and worn out. The housewares area was a nice size, but most items were new junk and damaged to boot.
I made a special trip here, soooo not worth it. Don’t waste your time!

*The biggest tip I can give is PARKING. Don’t park in their lot, it is a nightmare. Plus the poor donation center workers have to struggle with people blocking them up in the tiny space.
There is a pretty big parking lot DIRECTLY NEXT TO THE STORE (see photo I included) that nobody seems to know about. You have to pay but it’s cheap (I think 25 cents for half an hour) If you don’t have change, it takes cards.
The «secret parking lot» looks like an abandoned business which is why so many people miss it.
The only reason I don’t give them a 5 is things are $$$ for second hand (in my opinion) but I think Goodwill as a company overprices things in general. Sometimes the tags are still on the items from their original stores… and Goodwill prices them higher! But still, this store seems to have interesting things quite regularly!