Kat’s Pawz N’ Clawz

Kathy’s Dog walking service is amazing! Very punctual with responses to walking times and services. Paul our dog walker is incredible. He always takes pictures and updates us on our dog walks. Would recommend this service 100%

We have been using Kat’s service for 3 months now and it has been wonderful! Her team is great and our 3 pups are so exited everyday that Paul comes to walk them. They LOVE Paul!
We are very pleased and will continue to use the service.

I’ve been using Kat for years to walk my 2 dogs and she’s amazing. So loving and my dogs absolutely love her and look forward to their daily walks and sometimes hikes with her. I would highly recommend Kat.

Highly recommend Kat — she’s the best.
We moved to LA about a year ago and without having any friends or family around to help check on our cats we had to find our first cat sitter and boy did we luck out with Kat!
Not only is she kind, obviously very good with animals, but she is also very responsive to email and text, which is incredibly reassuring when you’re far away from your pets.
One time we even had to have medicine administered to one of our cats and she was wonderful about it, providing constant updates. She also sends photos of our cats each time she visits, which always feels good.
We trust her 100% and couldn’t be happier with her pet sitting service.

FYI for everyone that read my review, Kat did contact me «after» she read my review on Unilocal and offered me a full refund if I would take down it down. I explained to her that the money was not the issue, it was the principal. The purpose of this review is to warn people of the lack of communication and trust I experienced with Kat. Everything I wrote in my previous review was the truth and my boys are VERY Sweet and well tempered. Shame on you Kat for posting a lie. Just own up to it and show some accountability! You did tell me Roxanne doesn’t work for you anymore, however, it’s still your company and you are responsible for who you hire! As if it couldn’t get worse, I have several items missing from my home from when Roxanne stayed over. By the way Kat, or should I call you «Gigi?» I didn’t appreciate you seeking out my place of employment on Unilocal to write a FAKE negative review. Nice try, Unilocal took your fake review down as soon as they discovered «Gigi» was actually «Kat» haha. So pathetic. To my fellow pet owners, you should run the other way! You have been warned!

I’ve been using Kat for about a Month now and My Pups Look forward to Their walks with Her Every Day! I’d Recommend Kat’z Pawz to put Your mind at ease so You know Your Pup or Kitty’s are well taken care of while Your away.
It’s now been almost 4 years that I’ve been using Katz services and couldn’t be happier!!! My two pups are in love with their daily walks and tummy scratches. Her services have been a true blessing in more ways than one. The price is right, the service is fantastic and I have two very happy puppies when I come home to that adore their walks and it shows. And from time to time she still sends me a photo of my happy pups to brighten my day!!! Thanks again for everything!!! Your the best!!!

In short notice I found Kat through Unilocal.She worked with my schedule and timeline to come over and meet me and my cats.
While I was out of town she kept me posted on the status of her visits and made me feel great that my cats were being well taken care of.

Kat and her team are awesome! They are easy to work with, and were always very accommodating with schedule changes for walking my dog. Great peace of mind knowing my dog was always well cared for and got his exercise during the day with Kat’s team while I was at work. Moved out of the neighborhood, but would not hesitate to use her services again if I move back to the area.

I hired Kat a year ago to walk my dog Lily and she has been walking her and pet sitting for me ever since. Kat has been nothing but professional and accommodating and always responds quickly to texts. I am a very protective dog parent and I feel extremely at ease when Kat and her team are watching me fur baby.

I have had Kat and her staff walking my dog for the past 2 years nd I have nothing but good things to say. Kats staff is great and cares for my dog as though he was theirs. It’s hard to find trustworthy help in Los Angeles but Kat has gone above and beyond for me and my pup. I would highly recommend Kat and her staff for any of your dog walking or pet sitting needs. I have gone out of town several times and Kats staff has stayed in my home to watch my dog. I got daily pics and comments about how my dog was doing without me. Kat is the best in the business. Look no further!

I had 2 dog sitter from Kat, Caitlin and Daniel. Both great with my dogs. I wasnt there the whole time, but my neighbors have told me how great my dog sitters are. They do everything you request, and they even clean up for you, pick up mails for you. Highly recommend!

Using Kat’s service has turned into a nightmare.
(Note: This review only covers my experience specifically using Kat’s Pawz n Clawz.)
Full story: I moved to West Hollywood last year. Kat’s company had 5 stars so I decided to give her a try when I took trips out of town. *I had friends stay over at night but needed a service for daytime walks.* Everything seemed fine. I was going out of town and Kat wasn’t available when I needed her. She said she would train a staff member and that they (Roxanne) would perform the walks for the rest of the weekend. I was never invited to meet her.
Dec 15: Kat asked me to write a Unilocal review for her. When I went to write a review, I read a horrible one about Roxanne that someone (Sophia C) had left. I wrote a positive review but then I texted Kat, «…I did read a really bad review on there about Roxanne. I know one Unilocal review doesn’t mean much but I think now, at some point, I’d like to meet Roxanne if she’s going to be coming over often. Just to gain some trust in person…»
Kat immediately logged on to Unilocal to respond to Sophia’s review. You can read the response on here yourself –she essentially calls this girl a liar and blames her dogs for being «aggressive». The response completely pushes all blame off onto the client. Terrible customer service!
Dec 22: I came home from out of town to discover that Dahlia had accidents in the house on Roxanne’s watch. I texted Kat, «When I got home last night Dahlia has two separate, kind-​of-​old poops in the house. She was really ashamed and I felt terrible for her. She never has accidents in the house and I’m wondering what the reason may be so that I can find a solution for next time.» I offered some strategies but Kat told me it was probably Dahlia’s fault (she got into the trash, she was nervous that I was gone, etc). I should have known something was wrong right away. I paid but Roxanne had NEVER come over!
Summer: I tried to use Kat a couple more times but she said her business was was unavailable every time I asked.
I updated my Unilocal review with the rest of the story and took my rating down from a 5 to a 4. I said that Kat was fine. No problems with Kat. However through a string of events, I found out Roxanne had been doing a very bad job as her employee and I didn’t know about it. You can read my review. I think it’s a pretty benign update and at no point I blame Kat — I just write about my experience.
Today: This is when the trouble starts with Kat. She saw my updated review on Unilocal and texts aggressively to tell me how she fired Roxanne because she was on drugs so I shouldn’t write about my experience with Roxanne on HER Unilocal.She asks me to update my review «explaining the situation better.» Then she says I, «went behind her back» to use Roxanne without asking «if it would be safe to use her.» — like somehow not knowing she had drug addict employees is my fault.
Kat does not accept responsibility for any negative feedback. Somehow this is always someone else’s fault (the client). She has only blamed my poor pup and myself. She attacks my character and my ability as a dog owner (my dog and I have been best friends since I rescued her 9 years ago). I mean, I found out after the fact that the girl she had let into my home and let care for my dog was a drug addict who didn’t even show up at all sometimes — on Kat’s watch — why shouldn’t I write about that?
She had record of my concerns about Roxanne and visits in her messages. She knows that I requested to meet Roxanne serveral times. She knows Roxanne was skipping out on people and using drugs before she was fired. Yet today she says, «As far as I knew you were happy with her walking your dog.» Kat has not offered to compensate me for Dec 15 when I paid for her services and I KNOW that no one came over to relieve my pup.
Kat is now aggressively harassing me to change my Unilocal review. I just think of all the things that could have happened in my house and to my dog! It is seriously a nightmare! I logged on to find that Kat had preempted this update with a lengthy response. Again, she does not take ownership but attempts to blame me.
I’ve left my orginal review from Dec 15 along with the one from last month for full transparency. The bottom line is, Kat is more concerned with good Unilocal reviews than with actually taking care of her clients!

I cannot say enough wonderful things about Kat’s services. As a devoted pet lover, it’s often hard to find someone you feel comfortable leaving your furry friend with while out of town. Thank goodness there’s Kat! Originally a referral through a good friend, she’s been such a lifesaver countless times — whether it be a last minute trip or coming by over the holidays, I know I can always count on her and never have to think twice. To top it off, I get a constant stream of photos of my little guy while I’m away, reminding me he’s in good hands with Kat! Look no further for peace of mind.

Great service, personable, responsive, reliable, trustworthy — I’m just overall completely satisfied with quality of service and care provided. I call Kat every single time I go out of town over the holidays to pop in and feed and care for our cat so I don’t have to board him and with one text exchange it’s easy as pie to set up with her and she’s always available. Soooooo much cheaper (I’m always amazed when I get the bill — it’s so much less expensive that I’m anticipating) than boarding and I have the piece of mind knowing our kitty is in his own home instead of a cage and being well fed and cared for. She sends pics to reassure us while we’re gone and my son always likes to have that little reminder that his cat is happy. Highly recommended.

Kat has been walking my dog for a bit more than a year now. She’s the best — attentive and my dog seems to like her. I recommend her highly.

After moving to LA just over a year ago I needed to find an array of things, cleaners, dentist, vet and boarding for my aging wa-wa’s (chihuahuas). I’ve always used the traditional boarding facility because I’m not comfortable having people in my home when I’m not present. That being said, I decided to investigate pet sitters and turned to Unilocal.I called a few but was still not feeling it, until calling Kat. She responded to my inquiry immediately and came by to meet my kids. So I decided to try home sitting and I’m so glad I did. Kat and her team have been caring for my pups for about a year now and I could not be more at ease. Roxanne has watched them the last 3 – 4 times and I get daily updates and pics. The last time I was away, Rox called because she was concerned about my little girl wa-​wa not feeling well or eating. I really was moved by how worried and concerned she was about my baby. I took her to the vet the next morning and it turned out she had infected gums (she an old girl). She had to have surgery and although she only has 1 tooth left, she’s a happy girl now! Rox’s quick observations made it possible for me to call my vet and get her in 1^st thing in the morning. Roxanne even texted me several times to ask how she was doing.
I typically don’t trust a Unilocal business that only has 5 stars (I’m a pessimist) but Kat and Roxanne deserve every star! Heck, I don’t even bother getting my keys back from them when I return from trips because I know I’ll be calling them again soon.
Thanks Kat and Rox for caring and loving what you do!

Kat is my first experience with a dog walker and I’m happy with my experience so far. My dog Rory gets a walk five days a week and the rates are reasonable. Rory is shy with people, is scared of other dogs, and barks at other dogs when on a walk so I was nervous at first. When you start out Kat comes to meet you and your dog and she is ready to answer your questions. I requested that Rory have a consistent walker, because he’s shy, and they’ve honored that. Rory started out with Kat and gradually switched over to Caitlin, who likes my dog and has been really good with him.
They will fill up your dog’s water bowl and take Kongs out of the freezer if you like to give your dog something to play with during the day.
Kat is also really good about texting you back quickly if you have questions, want an update, or need to let her know of any changes to your dog’s usual walking schedule. Basically, Kat and her team are reliable, I’ve never had any problems, and I would recommend them.

We have been so grateful to have Kat take care of our little chihuahua Dexter. Kat has been the best dog walker! She is extremely reliable and accommodating as our needs for dog walking changed quite frequently. She truly cares about our pup and Dex loves her! I highly recommend Kat’s Pawz N’ Clawz for dog walking as well as boarding. I know that with Kat and her staff, our dog and our home are always in good hands.

Kat’s Pawz N’ Clawz is very reliable, always on time and we have never had any issues. My boss uses her services for his 3 dogs and has been using it for years. He told me how she came to meet the dogs at the beginning and was very friendly. My only 2 cents would be that there seems to be a lot of turnover. We had a girl that we really liked and she was so sweet but she doesn’t come anymore. In 3 months there have been 3 different people but maybe they just rotate? Other than that, A+ !

Kat has been a great find and since I have never used a dog walker/​caretaker before I couldn’t ask for a better first experience with this type of service. My last minute needs usually go out to my personal friends but I added another younger dog to my life and that makes things much more complicated. Kat has often been able to help me out when I’m in a bind and has done an exceptional job of taking care of the kids and showing up on time when required too and maintaining the security of the house. Those 3 are the most important things required for me to trust someone with my family members and Kat has done a super job at both of those things. Kat’s also is very affordable in this market, and worth every penny.
I also appreciate the pictures of them being walked so that’s always an added value especially on the trips away from home that extend past a day.