Nutech Photo

I just have to say the best in the business. He truly worked to the best of my interest. I needed an album for my daughters birthday and pictures to be printed. He made it happen within one hour. I was so relieved he made all this happen so fast. Thank you so much Valod…

Wait? 3×5 photo goes for $ 3.00? The same one that goes for $ 0.25 at target. The same one for $ 0.19 shipped. Yup the same one.

First of all, let me say…
This review is NOT for paid services that I received at this business. This review is for customer service ONLY.
A couple of days ago I came to this shopping center that this business is located in. If anyone is familiar with this shopping center or any of the businesses in it you know the parking situation is NOT THE BEST. Parking in this center is a very competitive sport. If you opt to park your car yourself instead of using the valet then be prepared… For stamina and patience are key in snagging a space here.
The parking lot gets more cars than it can accommodate (with a lot of these cars patronizing the restaurants in this center instead the smaller mom/​pop retail/​service businesses) and so these smaller businesses usually put out a sign in front of their establishment alerting people that they can only park in that parking spot if they’re patronizing that business (Don’t know how legal/​enforceable this is as these signs aren’t permanently affixed to any parking space and are removed/​replaced daily as the business opens and closes, but I generally respect the signs and I park in spaces that have no signage.).
This brings me to my encounter with the owner of this“business”. I parked in a spot in front of the photo shop. The owner happened to be standing outside at the time I was parking. As I was getting out of the car he rudely yelled at me, «WHERE ARE YOU GOING?» I ignored his question initially because he wasn’t in any kind of uniform that would illicit me to see him as a person I should answer to. So he said to me again, «WHERE ARE YOU GOING?», so I asked him, «Why?, Who are you?» He said «I OWN THIS BUSINESS AND YOU CAN’T PARK HERE IF YOU’RE NOT COMING TO MY BUSINESS!». I looked at the parking spot and I said, «Well there is no sign here.» His reply was, «SO WHAT! THIS IS MY PARKING SPACE — YOU CAN’T PARK HERE!» At this point I started to walk off (as I don’t argue with fools, it f*cks up my chi!). As I’m walking off he yells to me, «I’M GOING TO TOW YOUR CAR!»
I didn’t respond. I went to the restaurant, picked up my order and within five minutes I was back in my car and I left.
The point of this review is… Although I was not a customer of his business yet; the manner in which he interacted with me ensured THAT I WILL NEVER BE A CUSTOMER OF HIS BUSINESS! Not only that, but if ANYONE ever asks me if I know of a photo developing place to go to (which I do not) I will surely mention this place — as one to avoid. Customer Service is a key element to business survival and growth; and customer service doesn’t just begin when the customer walks in to your establishment. It begins upon first contact, whether that’s in a parking lot or a random encounter in a grocery store. If you’re a business owner you should always be in the mindset of providing good customer service because you don’t know who your next customer is.

I was very happy with the overall servive provided by the owner, Volodia. I needed a picture to be placed on the door of the company I work for so I found this location near my work. The picture came out great! I also enjoyed being at his shop because he made feel welcomed and offerred me some Armenian coffee. I was so happy with his service and the outcome of the photo, that I brought my manager with me the next day to have his picture to be taken there too. I definitely would recommend anyone that I know that’s wants anything related to photos to go see Volodia.

I’ve been printing my pictures here for over 5 years now. The owner is so nice. He always make sure I’m satisfied with my pictures and has reasonable prices. I’ve done everything from recreating old pictures, print pictures, passport photos and headshots for my friends. Just recently he was the videographer and photographer for my sister’s wedding. His digital album WOWed my family and her husband’s family and the video is detailed and great quality. Highly recommend him.