Paws Penthouse

This is a cage free facility! The dogs are free roaming and play with eachother all day and go to sleep indoors at night. There is always someone with the dogs (including sleeping with them at night). The yard area has recently been renovated with multiple new fences and gates.
Absolutely wonderful. My dog doesnt want to leave!

I have boarded my two little rescue dogs with this company. I love the fact that it’s an actual home. And they actually came back fatter than when I left them. Which made me happy! Since they were rescue dogs and we’re very underweight. I left them my food they fed them with it. My two dogs came back very happy. I will use their service again. :)

. I would absolutely NOT NOT NOT recommend anyone to bring their pets to this place. Paris is a lier and wants to take your money. She leaves all the dogs in her backyard with some guy, and doesn’t walk them, or let them go anywhere else, and they are out in the cold or hot sun every day. She is extremely rude and is not professional with what she does. She DOES NOT separte the small dogs and big dogs. She just puts them all together. She’s VERY careless and neglects the dogs that come there. If I could give this place zero stars I would. If you want your pets to be happy and comfortable while your away, this is not the place for it at all. PLEASE DON’T BRING YOUR PRECIOUS PETS HERE!
Dont be fooled. Paris is a FAKE, LYING, CARLESS, IRRESPONSIBLE PERSON! BEWARE!

SHE LOST MY DOG!!! She had her in the front yard and didn’t know how she got out! She crossed Van Nuys BLVD!!! We luckily were on our way to pick her up and my boyfriend found her back on the other side of Van Nuys Blvd. She still had us pay!!! Worst of all she had poop caked all over her. DON’T TAKE YOUR DOGS HERE!

Let me be very clear, DO NOT bring your beloved pet (s) here. The owner herself lost our dog. While on her own watch she let our dog escape from her property. Before I go any further, I was fortunate enough to find her with help from the neighborhood, but not before my dog crossed busy Van Nuys Blvd twice and disappeared into a neighboring Mercedes Benz dealership. She (the owner) has no clue how it happened, which concerns me so much more. I would NOT RECOMMEND Paws Penthouse to anyone! The safety of your pet is NOT guaranteed here. She has too many dogs and people around her property to obviously keep track of. Do Not leave your pets here. I beg you.

I would NEVER go back, they first tell you that they LOVE animals and that they will be at home and next day when you pick the up there back you dont even know where they sleep in the back or outdoor, there was a guy there and he mentioned that they had her in the garage, our dog is in indoor complete (puppy 9 months well train) and not only that I ask her if my puppy was going to be with bigger dogs and she said no these are the dogs that I have today 3 pounds dogs and then I come and pick her up and she has fleas and smelling terrible… and ask her for special treat do to my puppy just had surgery and came back and found her with irritation on her eyes… Terrible experience never would recommend to no one!!!

Paris was an extremely, courteous, nice and friendly and welcomed my 1 year old Chihuahua mix Tully with open arms. Her place was nice and clean and i will definitely take my dog there again.
Thank you Paris!

I have boarded my dog (overnight) several times at Paws Penthouse. It is located in a very convenient neighborhhood nearby my home. The owner, Parisa, has always been friendly to me and caring to my dog. I prefer Paws Penthouse to other places, because my dog gets to be both inside the house, and outside in the backyard.
While I am away, I call occasionally to get a status on my dog, and all seems to be going well. When I return and pick up, my dog, he is in fine condition, and he adjusts well to being back home again.

I am a fan of the Paws Penthouse. My story and situation was quick and the paws penthouse accommodated me with haste, which was a life saver. I placed my two 9 month old kittens with Paris and they quickly respected the new habitat and have stayed fit playing with the other animal tenants (Radicchio my cat used to be chubby!)
I have visited a few times in the 3 months and I can only see love in their eyes and understanding of this phase. That being said, my two cats are being respected which is a gift knowing I am at a distance from them.
This place also has canines and I can only see happy dogs when I’m there and that’s always a plus. The energy of this establishment is balanced. Thank You Paris.

I am a very protective dog mother, thus I am always extremely cautious and picky when it comes to who I will leave my dog with (either for doggy day care or grooming.) I needed doggy hotel services and Paws Penthouse came highly recommended to me by a friend. Not only did they take excellent care of my darling little Larry (a Maltipoo), they also took the time to listen to my concerns and answer all my questions. Both Larry and I couldn’t be happier with the experience.
I have since chosen to use their services whenever I need to travel out of town. My dog is a little shy, but Parisa takes extra time to gently socialize him with the other guests and make him comfortable. I am very thankful for her gentle treatment and patience with Larry. Upon request, she will also make arrangements to take Larry to a groomer, which is a huge convenience for me.

I WAS bringing my dog here just to watch him for a few hours or so. I was always a bit concerned about where exactly my Little baby was staying, it seems he got to be with ALL the dogs BIG and small. Which kinda bothered me because i don’t want him to be around HUGE dogs… He is 5 pounds. Anyway since Paris has always been so nice and it was so easy to drop him there, I decided to leave him over night. I had to go away just for a night. When I returned from my quick trip I was running late and called said Id be there in 5 min. I was told its after hours, pick him up next day! Which I was so mad! I mean come on, really! all you had to do was have the usual have the guy bring my dog out. It gets worse, When I pick up my dog, she tries to charge me for 3 days! When I clearly dropped him off on a Saturday and tried to get him Sunday but couldn’t. Thank god I had a witness there, that dropped my dog with me. That being said I paid for 2 days. But Boy did she have an attitude when she was trying to get a extra day out of me and I didn’t pay that. When running a business CUSTOMERS are always right! That’s how you have to treat it. I never taking my dog there again, simply because of her attitude and really not knowing what is REALLY happening with your dog! I gave 2 stars because it was convenient, and I feel sometimes the lady did handle my little guy with extra care. Its just sad that 1 thing like this can turn you off and away!

WATCH OUT!!! These people lie about keeping your smaller pets inside. They are always outside that is why you need the appointment. I left my little dog there and she was out in the rain.
They left our cat in the SMALL CAT HOLDER and SAID she would be inside to roam free, NOT! There was pee and poop all inside the TINY holder.
IF YOU CARE ABOUT YOUR PETS BEWARE!
INFECTIONS galore!
BAD BAD BAD HABITAT!

Parissa is the best! You can’t go wrong taking your pets here. I have made many recommendations to my friends and families about Paws Penthouse!

We took our dog Ricky here because I liked the idea that he would be in a house setting like our house. Being a single dog at home, we liked that he got to socialize and play with other dogs at daycare. It seemed like he always had a good time! He even dug a hole in their front yard, oops, but the owner was nice about it!

My experience at this place is awesome. i took my friend’s dog to this place. after that she didn’t want to come back home!
I recommend this place.

Parisa is a very loving, nurturing care taker. I’ve left my dog Charlie in her care several times in fact I’ve left the country for two weeks at a time and I completely trusted Charlie in her home.
I’ve since adopted a second pup who’ve I’ve also brought to Paw’s Penthouse and she has loved both my dogs as if they were her own.
She does have some helpers who don’t speak very good English but I always call in advance before coming to pick up my dog, so I’ve never had an issue with language barriers or receiving my pups back.
My pups shiver when going to the vets or groomers but they get very excited when we pull up to Paw’s penthouse! They know they’re in for a good time! I do know they have options for grooming and overnight visits all for an extra fee.
Overall, price is very fair, the people there are warm, friendly, and inviting, and I can TELL they love my dogs as much as my dogs love them. I just love the option of a «home environment» over Petsmart boarding. Petsmart leaves them alone in a small area, and you have to pay EXTRA to have someone play with your dog for only an hour a day!
They deserve only 5 star reviews… I have recommended Paws Penthouse to family and friends and I look forward to working with them again in the future.

Got dog back with eye infection, owner left early, leaving me to deal with people who where uninformed I was coming. Went around back to get my dog, place is a bit dirty an wouldn’t recommend this place to anyone. Parisa seems nice but shes not there at night so who am I leaving my pets to?

I brought my puppy here and he was filthy as well! It was so gross! I really didn’t notice it until I got home in proper lighting! Once I got him home he seemed a little off and then I noticed he was ill. He has a fever, diarrhea and is not eating properly. Please do not keep your puppy here, I feel like a bad mother now for leaving him here.

I used to think it would be impossible to find a friendly daycare that my dog actually LIKED going to. And then I found Paws Penthouse. Dogs do a great job of showing how they actually feel about where they are. Notice how when you walk into a vet’s office, your dog might freak out a little? When I take my Yorkie to Paws Penthouse, he gets excited as soon as I park my car. Parisa is genuinely friendly and my little guy loves spending his day with her and his other canine pals!

Paws Penthouse…
AKA «Paws Torture Chamber»
IF YOU LOVE YOUR PET, DO NOT LEAVE YOUR PET (S) HERE !!!
WOW !!!
Just for the record, I would NEVER take time out of my busy schedule to write a review, NEVER.
Please do not leave your pet (s) here.
Your pet (s) would be better off roaming the streets until you got home…
My dog was FILTHY when I picked him up from these people…
But their website says they we will groom them before you pick them up.
When I asked about the grooming, there was and additional fee, but the fee had not been established. «Somewhere between 40 and 70 dollars.»
Although the website does not make mention of grooming fee’s.
My dog has to be shaved because his coat or hair is so badly natted…
And worst of all my dogs demeanor has changed. He has been growling at me and my childern since he came home. Hopefully tomorrow his demeanor will change or be better.
The kids are affraid of their puppy now…
The name of this place should be Paws Torture Chamber.
Maybe my dog is growling and mean to us for leaving him at this place…
For the price P charges you can have your loved one boarded at a much better
facilty…
If it sounds like I am upset, its because i am…