Kool Smiles

I have been going to Kool Smiles with my kids for over three years. I will not take them back. The office staff conversed with each other our whole visit about finding new jobs in the Dallas/​Ft Worth Area that will pay them $ 4 more an hour while supposedly cleaning my kids teeth. Instead of reading my child’s chart to see that he has problems with reflux, they did his cleaning and xrays with him vomiting. The dentist was very rude and slammed his tools down when he couldn’t complete my child’s exam due to him gagging. I had to get up and let the dentist know that it is his job to tell me what he saw on the xrays for EACH one of the kids and explain what the plan of action was to treat them. He changed his tune once he saw that I was not backing down and standing next to him until each child’s visit was complete. One reason why we picked Kool Smiles is because they advertise excellent treatment for kids. If you don’t like kids or have more than two kids at home and can’t stand to deal with them at work – per the conversation that took place WHILE MY KIDS WERE BEING TREATED – , don’t take a job where you have to work with kids all day.

Picture yourself waiting in line at the DMV. Now sprinkle in a hundred screaming kids. Add in a dash of frustration because your appointment was an hour ago and there are still people ahead of you. There you have it. Kool Smiles.
Kool tip: bring a 600 piece puzzle or your favorite trilogy to watch.