Lees’ Feed & Western Store, Inc.

I have been a customer for years and as of today I am no longer. Their customer service has declined along with the quality of hay.

Lee’s is the best shop in all of Shingle Springs! From the pet food to the ranch supplies, all the way through the hay barn up to the western clothing, everything is great. I purchased all my no climb fence material and ranch gate here, after beating out prices and quality at other big name shops. The staff is always helpful and friendly, plus I’m shopping local when I go here.

Being that we try to give our business to local businesses we have been shopping here for all of our farm and pet needs. They have a great selection and they are very friendly. My only complaint is that if you get there even within 30 minutes before their closing time you can feel them trying to hurry you and get you out of there. Which always makes me not want to stay to buy what I needed. and they close so early I usually get there close to their closing time because that is when I get off of work. So that is my reason for one star off. Other than that I really love that place and the remodel they did in the upper store is awesome and looks really beautiful!

This is a great feed store. I have pet rabbits so I need timothy hay. Lees is one of the few feed stores that sells it by the bale. Nice staff, fair prices. However, my wish is that they would not sell rabbits and guinea pigs. There are too many of these animals that have been rescued or surrendered to shelters and need homes.

Customer service is very poor. Some of the women don’t know how to speak to people. I use to buy worm here for my turtle and it’s a drive from where I live so it’s super frustrating to find that there’s only 5 worms in a container that’s suppose to have 15 then to come back and buy 2 more containers and to find that one of those containers don’t have any worms and the other having a little more then 15 but still very annoying. I came in to let them know about this issue. Never wanted a refund I just wanted to let them know the problem. The women rudely told me that they count and date them and I pointed out that the empty container I brought to her doesn’t have a date like she claimed they do. So she asked her coworker right in front of me when they just started this policy and the young girl responds with «today» and I let her know it’s because I complained in Tuesday with the same thing because I was shorted. She pretty much accused me of using the worms and bringing them back in and I reminded her that I wasn’t there for a refund I just wanted to give them a heads up. The worms were $ 3.99 definitely not worried about the $. I wasn’t mad at all until the lady wanted to be disrespectful about the whole situation. I just didn’t line the way I was treated and no customer should be treated like that. I won’t be returning to this location again. :(

I think this is probably the best pet/​feed store in the area. I have really mixed feelings about the place. It is divided into two areas — pet and ranch. The pet side is AWESOME. Friendly staff, good prices, decent selection. I buy my dog stuff here regularly, and the food is less than chain stores. They also have a decent toy section, inexpensive beds, and a variety of treats. The leash/​collar selection is only so-​so.
Further back on the property, they have the ranch store. Part is clothing, part is horse supplies, and miscellaneous farm things like manure forks, electric fencing, buckets, etc. I have found that this section is over priced, and the staff is less-​helpful. My past two trips here, I was picking up fencing supplies. I just needed some electric wire, insulators and a couple t-​posts. The insulators set me back $ 21… I got the same bag at Home Depot later for $ 6. Ouch! Granted, the one from Lee’s also came with nails, but I can buy my own nails for a $ 15 difference. When I went to get my T-​posts, I had to wait at the hay barn. No big deal, except the boys working the barn apparently knew and very much liked the daughter sitting in the truck in front of me because they spent more time talking and flirting with her than they did loading hay. When I finally got my posts, they were scattered outside in a pile, and already dirty and a smidge rusty — not a big deal because they’re just going to end up that way anyway, but I would think its normal to at least start with the a fresh looking product?
Anyway, I will return to Lee’s, especially for my pet supplies and misc. horse needs, but if I can get fencing and things like that elsewhere, I will.

Great place, helpful guys in the back loading oat’s even when it’s 100+ degrees, NO complaining!

Better have over $ 50 for just one top. I found a top there and when I saw the price no way uv seen this name brand at Ross. Not even USA made like most of the items there. But the place is nice but they have high end prices.

This place is awesome and has everything you need. Very impressed with the friendly staff and they are knowledgeable about everything. We often bring the kids to check out all the different animals which the staff is more than accommodating to answer questions.

Anyone else have trouble with this place? Today was the 2^nd time in a month I went in there looking at their dog food and got ZERO service! Not a «can I help you» or a «hello» or even a smile of acknowledgment! Don’t get me wrong, I had 3 staff members look me in the eye and walk away and I know they were staff because of their shirts that said «staff». Two of their idiot employees today were just making so many obnoxious noises and really loud laughter (along with singing the Beautiful song from Ferris Bueller’s Day Off… BOW WAOW!) that it finally chased me out of the store. I love helping local business but there’s no point in going there if their prices are higher than PetSmart (and I get GREAT service at the Folsom PetSmart) and I can’t even get someone to say hello to me. Am I the only one?

I went in today to buy feeder mice for my snake. Once again I was given «hoppers» that barely had their eyes open. When the woman working the back counter asked me if they were okay, I asked for larger mice. The second set of «hoppers» looked exactly the same as the first, but at this point I was so tired of dealing with it, being that this was the same woman who gave me pinkies during a prior visit when I asked for hoppers. When I got to the front counter to check out, the wonderful girl asked if I had found everything okay. I remarked that I was given nice far smaller than «hopper» size. She said she would go look and see if they had hopper sized mice, and if not that she would find the price for the smaller mice, all of this without me asking her to do so. She came back with a mouse that was far larger than the ones I had previously received, and asked if that was an acceptable size. She got me two of the larger mice, apologized for an issue that was not her fault, and rang me out in an incredibly reasonable amount of time. The only reason for this 3 star review is the lovely girl working the front counter today, March 20^th at around 1 pm. She was incredibly helpful and I am so appreciative of her taking the initiative to fix mistakes that really weren’t her problem.

Great place, great service. I was having issues with being called once my orders were placed and one of the owners got back to me and I have never had an issue since. They are willing to order items if they do not have it instock. When this happened and I wasn’t called they provided me with 4 cans of soft food for my cat who is on a special diet. I am very happy to have foudn this store.

We buy most of our pet supplies and dog/​cat food here. They have a huge selection on quality dog food (we buy Taste of the Wild), and very well priced compared to other places, and even online retailers. The employees there are always friendly and helpful. Also we get $ 5 off every $ 100 we spend, which is pretty often.

Had a sweet and informational lady help me find which fish would work well together! Definitely coming back for more fish soon!

Lees and the manager, Marla, earned an extra star from the original review for the way they handled the situation. I was not able to keep the baby rats and they allowed me to keep the rats cage at their store and take care of the babies and find them a home once they are old enough to be weaned. It is sad that I have to give one rat up, but I hope he/​she finds a good home.

This place has everything! I go here for all my pet food and supplies. Their live animal selection is tops along with their live food options. Ryan in the fish department takes great care of his customers and has more knowledge than the average chain store employee. He also cares about what his customers needs are and will spend time to make sure you have all the information you need to make an informed purchase.
The next time you need pet food or want to purchase a new pet, give Lee’s Feed a visit first!

Lee’s Feed has a great variety of dog toys, supplies, supplements, & food. They carry holistic food as well. They may not be as inexpensive today as they were years ago, but they are still competitively priced when compared to the retail chain stores & they have very helpful, friendly, & knowledgable staff. Additionally, they give back to their local community. What more could you ask from a store? Love this place!

Lee’s is great (horrible parking aside). Competative prices (usually less than your big chain stores), unique selections of food/​toys/​enclosures, and (usually) helpful staff. As a dog, cat, and fish owner I always find cool things I don’t see elsewhere. The fish section is awesome and has a great selection of well cared-​for fish.
Ryan is the Jedi master of ostiichthyes.

Whenever I realize that I need to make a Lee’s Feed run, I get all warm and gushy inside — is this love?
Yes, by golly it is! I LOVE LEE’S FEED!!!
We first met when I moved here a few months ago, and to round out my new country life — Idecided to get some chicks! Obviously I initially knew nothing about how to care for them; enter Carrie (spelling?) — she was SO helpful to my bf and myself. Told us about her experiences with chicks — what you really do need, and what you can do without. Remembers our names, and is always around to answer q’s when we pop in for chick supplies. We bought all our supplies at Lee’s, and even though the price may be higher, understand that they are a small business, and the prices reflect what they need to charge in order to survive in a Walm*rt town. The friendly service, and advice is why I continue to shop here.
Sidenote: They also have a pretty decent clothing section, with a much cuter women’s selection than boot barn, but the prices have prevented me from purchasing any of these. I may let the purse strings slide though for the bucket sale this weekend. 20% off? HELL YEAH!
Anyway, 3 months later, Lee’s and I are still going strong.

I didn’t do Lee’s justice in my first review, so I need to amend that. Yesterday we needed to buy some chicks and went to Lee’s to see what they had. We ended up getting some super duper cute little Crested Polish Chicks. Oh man are they snuggelicious! I LOVE LEE’S!
There are a few buildings, just to let you know. The pet/​feed store is in the very first little section down on the corner. Back behind the feed and pet buildings is another area where the little chickies were in cages lined along the front of a… well I don’t know what to call it, a dry goods store, perhaps? They call it the «western store.»
In the pet and feed area you can get koi, rabbits, mice, budgies, rat toys, food dishes, gourmet dog treats (the kind that look like they came from a fancy bakery), leashes, hay and all variety of pet foods. All of this for comparable or better prices than the big chain stores. My critters’ favorite food I seem to only be able to find at Lee’s. In the western store you can get cowboy boots, cowboy clothing, cowboy hats, cowboy jewelery — just kidding, but jewelry for real, toys, purses, outdoor items, rain gear, etc.
The staff are so nice and helpful! They can answer most of your questions and if they can’t they will find another staff member who can.
I love the country life.