Fundamentally, he misunderstood the market for my type of home, and gave me what turned out to be poor advice on timing and price, leaving money on the table. My buyer got quite a bargain. He told me the market was turning down, when in fact it was turning up. He is not personally available to his clients — after the initial meeting you have to go through an assistant for most things, who is very transaction oriented, not really a full-service realtor in the traditional sense. I very much felt that he just wanted to dump the house as quickly as possible. I felt basically on my own through the entire process.