Macarons & Cookies by WOOPS!

Wildly overpriced at $ 3 and change per cookie, but they are damn good cookies. Probably the best I’ve ever had. The chocolate chip walnut tastes like it just came out of the oven. The chocolate is melty, the cookie soft and chewy. Just delicious. My husband and I stop in every time we visit the mall. The girls at the counter are always very sweet and helpful.

Found this place tucked away on the first floor of the Short Hills mall right next to the exit to the parking lot. The place is pricey but has a large selection of flavors. I got the half a dozen box for $ 15. The girl was very nice and since there was room for one more, she offered to give me a free one to fill out the box. So extra points!
My favorite flavor was mint chocolate chip! The raspberry and strawberry macaroons are super sweet so have your insulin ready.
Honestly, I don’t personally understand why macaroons are so expensive or why people go crazy over them. But that’s just me. The place is great, clean, and the staff is nice. For all of your macaroon needs, this is the place.

The two stars are not for the cookies, which were wonderful in the Mall in which we discovered them. The two stars is for their web interface, «www​.bywhoops​.com»
The ordering system is quirky and over-​designed to the point creating a mystery about the quantity and pricing displayed. We spend twenty-​five minutes just trying to make an order that we could follow. It’s an absolutely non-​intuitive interface. Cute doesn’t help confidence when it concerns my money and accuracy. In this case, «cute» wins and the customer had to walk away because after waiting a day for customer service to be available, we could get no answers. The customer service line during working hours answered saying leave a message. I was hoping to leave an order but no information was available about shipping and delivery times or about the secretive location of the opt-​out system to keep our information private.
It’s a mystery, hidden behind a very cute and useless interface.
Maybe some other time when it’s raining and I have nothing better to do.
–JP

I love love love these macarons! Every time my husband and I are in town we buy a box of 12 for ourselves and our parents. They are pricy but so worth it. My favorite flavors are coffee, coconut, pistachio and Nutella. They are so soft and flavorful, moist and fresh. I think the employees are super sweet as well. I can’t wait to get my next fix!

Macarons taste good but too pricey, waffles cookie taste bad and the coconut stick is tooooo sweet, and… The employee was so bad bad Attitude, no smile at all

I went to this store in the Shorthill mall. I have been here a few times before and really enjoyed the macaroons although they are a little overpriced. However, the trip today definitely makes me never ever want to come back again. So it all started with me walking in the store and hoping to have a good experience getting some nice treats for myself. I noticed the price for the box for 12 went up for a few dollars, which I might have remembered wrong. The girl behind the counter arrogantly told me «NO, THE PRICE DID NOT GO UP!». I showed her the coupon book I got from the information center and ask if I could get the 10% off. She said yes. I got a box of 6 and another special cookie, which sum up to around $ 18.50. Right after she rang my order up, I realized she did not apply the discount. I asked if she could refund the 10% or refund the whole amount and charge the new reduced amount. She just shook her head and said abruptly «NO NO THERE IS NO WAY I CAN DO THAT. THE MACHINE DOESN’T DO REFUND». i was dumbfounded at that moment. First, I have not heard this logic before — no refund allowed. Are you kidding me??? Second, a person working in the service industry talking like that still can keep her job??? I asked her have you made a mistake and charged more money than you should have charged and have to refund the customer the difference. She said no that never happened before. I am again speechless. She told me I can buy something else and use that coupon. Seriously? After seeing your shitty attitude, I still have the appetite for SOMETHING ELSE? She offered me another macaroon and educated me on how I don’t deserve this because a macaroon is $ 3 and 10% of my order is only $ 1.8. Under my urge, she finally called the manager and came back with a deal: my credit card will be charged but the manager will come back in few hours to process the refund. I really cannot stand her ridiculousness any more and walked out of the store. I walked to a quiet corner and called the manager. She was very nice and agreed to give me cash refund. I came back to the store. I got my refund. The girl also offered 6 macaroons and the special cookies I originally purchased. But I was expecting an apology after all these hassle. The way she treated me is absolutely unacceptable. One advice for her: if you don’t learn to be polite while working in the service industry, you are ruining you own future as well as your owner’s business. At least after this incident, I don’t feel like to come back here to face you any more.

This macaron parlor is hidden in the corner of Short Hills Mall. The macaron flavors here are rather unique (only for some). The macarons are made averagely. The filling is not thick enough. It goes every where when you take a bite out of it. However some of their macarons have interesting flavors. It’s not that delectable, and you sometimes ask yourself, what on earth did I just eat?!

Did not buy the macaroons based on the previous reviews and opted for the jumbo sized cookies instead. Outrageously overpriced and completely tasteless. I bought a red velvet cookie and a chocolate chip walnut cookie. Both were completely tasteless, except for the chocolate chips.

this review is for those waffle cookies in the bag. OMG amazing!!! so good! love them! not a fan of maccroons. tried them in different bakeries just not my thing. but my mom loves them. she tried them from here and liked them.

Let me tell you a secret: Macarons & Cookies by WOOPS is the real deal. It’s hidden next to Bloomingdale’s and small inside. A few stools to sit at a counter to munch on pure deliciousness. They have cookies, a small amount of french pastries and of course, macarons. And for the love of God these macarons are special. They are so fresh I thought they just baked them. So light and flavorful. They come in from Brooklyn every other day (there seems to be another location there). Yeah they charge you 2.50 for a couple of bites but you would be missing out on stupendous deliciousness by cheaping out. The flavors we had: Coconut, Cookies & Cream (one of their faves) and Lemon Poppyseed. I loved all of them and if I had to pick a fave it would be like picking your favorite child, not going to happen. Oh and the staff was helpful in answering any questions we had.
Enjoy!

The macaroons and other treats are delicious. But they are running quite the little scam. $ 2.50 for 1. $ 16 for a box of 6. And $ 32 for a box of 12. If my math is correct they are charging more where every other establishment would charge less for buying more. Not sure where they get the idea to charge you more for buying in bulk but save yourself the cash and buy singles. The food alone is worth 5 stars but if you are gonna scam your customers you aren’t getting more than 3 stars from me.

This place definitely caught my eye when I was walking around the mall. Loved the tiny little shop! It was super cute and the display with all the macaroons was neat and nice.
Now, I’ve had Laduree macaroons before, so I’m going to be honest and say that these macaroons were too dense and thick compared to the lightness of a normal macaroon. However, I still enjoyed the ones did try (Green tea, Red Velvet). They offer some flavors that a place like Laduree might not offer. At $ 2.50 a piece, they were a little pricey.
This place also sells cookies and coffee in addition to macaroons, so that’s a nice addition. Overall, this place might be somewhere I’d buy my macaroons if I don’t have access anywhere else.

Loved there macaroons! Rose was light but I loved the sweetness, softness and fresh taste compared to many other places

I was walking around Short Hills and I spotted this place. It wasn’t there the last time I was here so I decided to give it a shot. I felt it was a little expensive for something that is not famous. Only Laduree can get away and charge these prices for macaroons. The macaroons are $ 2.50 a piece. These macaroons are really soft and they crack very easily. They do not hold up well at all.
Rose — The rose flavor was really light. You can’t really taste the flavor at all and I felt like I was eating nothing. I like Laduree’s strong rose flavor and this was not it. The filling was a little liquidy and it was not the consistency it should have been.
Cookies and cream — The filling was very liquidy and it was extremely sweet. It didn’t really taste like cookies n cream. It kinda had a licorice flavor to it. Your mouth and lips will turn black after you eat this.
Green tea — this was the best one out of the 4 I got. The green tea flavor was very light and the filling was the closest to the consistency (not liquidy) that it’s supposed to be.
Red velvet — the red velvet flavor was very light and you can’t taste it at all. The filling was really liquidy and I did not like it. I felt like I was eating nothing as well since I couldn’t taste anything.

Very moist, dense macarons — reminded me of the macarons at François Payard (but less delicate). The flavors are good if strong and sweet is your preference. Would try it again but I wouldn’t go out of my way to go back.

I was walking around The Short Hills Mall when I noticed this Macaron establishment. My eyes lit up and I promptly entered and bought a caramel macaron without consulting Unilocal.I know, it was a bad idea but I figured how bad could it be.
The macaron was way to thick and soft. The filling was generous but overly sweet. It was a disappointing macaron. Maybe I have been spoiled by Lauderee in Manhattan.
My wife ordered a americana. She said it was good and was strong.
All in all 3 stars. 2 for the macaron and 1 for the good amercana.

These are probably some of the worst macarons I’ve ever had. The entire thing is overly sweet, the cookie is almost dense and cake like… instead of that crisp light crackly texture a macaron is supposed to have. To top it off they are wildly over priced. Turn to etsy or head into the city for a good macaron. These are most certainly not worth the hype.

Very moist macarons, apparently they opened one in Bridgewater commons in a cart/​stand. I love their salted caramel macarons maybe because of the caramel haha. Their filling is very generous on the macaron. I tried their rose flavored one (pink) the flavor is very light. Laudree is a lot more potent. Overall, Very dense for a macaron in structure. Reminds me of the la maison macaron in nyc (in texture) Their Nutella macaron tastes just like a brownie. Lacking in flavor, but the generous filling makes up for it!

Seriously horrible macarons compared to the chocolate shop upstairs. I brought them home to my boyfriend in Texas because he’d never had them, and I was severely disappointed in the quality — for that price. Absolutely ridiculous.

Worst macarons I’ve ever had. Some were almost raw in the middle of the cookie. Some were dry. None of them tasted like the right flavor. All of the fillings had a gelatin like texture. Just terrible all around.