Avis Rent A Car

Stay away from this location… I rent from Budget weekly I didn’t know that Franchises location are run completely different than the corporate location
This a franchise location. Apparently they do not care about keeping their business travelers happy and as a Budget customer.
The front desk manager is horrible.
The owner doesn’t return calls or respond to complaints
Only one person their that knows customer service unfortunately she’s not the manager
I was given a car with a broken seat belt, one radio station and it was told because of my problems they would compensate the rate. Of course they didn’t
Budget corporate customer service will not help you
If you’re a local and need a car using a debit card this is the place. If your a business renter stay away or be ready for a billing headache

Avoid this place at all cost. I rented a car from this place thinking of other places I’ve rented before — ORD, EWR airports. This place mixes cars with Budget. When you spend more than $ 15-​$ 20 per day more to get an Avis car, it is a waste of your money. The first car smelled like someone smoked 2 packs of cigarettes in the car, so we could not breathe. The second car had a huge VIN sticker in the middle of the driver side and blocked the sight, so we had to turn it back. The third car already had an engine check light on but we were told by the Avis agent, Lisa, to ignore since it was checked by mechanics. Guess what? It broke down of our way back to Shreveport and the emergency road assistance took FOUR hours to get us.
I am a frequent traveler who travels 45 weeks a week. I made a personal decision to avoid Avis for the rest of my life. when you mess with the safety and took 4 hours to response, what do you expect??? Satisfied loyal customer? I don’ think so.